Emerging Tech

The Funniest Support Call


“Joe”, she said, “I know this is going to sound strange, but I’m working in the office this weekend to get caught-up on some year-end work, and something strange happened when I printed to the HP 1700. At the exact second I hit the print button, I heard a big pop - a big bang, really - and computers all over the office started beeping. The lights all went out, the printers all shut down, and some of the computers have even turned off. I don’t think the bang is related to my printing, but it happened at the exact second I sent the print. What do you think is going on?”

“Huh, that’s interesting”, I replied. “Where did this bang come from?”

“It sounded like it came from outside the building,” she said, “but I’m not really sure.”

I went on to surmise that the big bang she heard was probably an electrical transformer outside the building blowing its circuits, and that power to the whole building had been cut-off. The beeping she heard was, of course, the warning emitted by all the UPSs scattered throughout the office.

That was indeed the case, all brought on by a winter storm that dumped upwards of a half-a-foot of heavy snow on the city over this last weekend. A service call to our neighborhood was only one of many made by our local power company to repair downed power lines and failed transformers. Their fine efforts, however, resulted in power being restored to the building in only a couple of short hours.

I didn’t really feel put-out by having to go into the office over a weekend to make sure everyone’s computer was up and running, especially considering those power company workers who were also called-in over their weekend to work outside in the cold and the snow to make those repairs. I think I had the better end of that deal.

So what’s the moral of the story? Well, it might be a good time to test all those UPS units around the office to make sure the batteries are still functional. And perhaps we should further consider configuring the computers for an automatic shutdown in case of a power loss and UPS take-over. How many people use a UPS only for a temporary power source, overlooking entirely the interface that will shut down the computer in case it happens when the computer is unattended? I’ll admit, I’m one of them.

Or perhaps the better moral of the story is this - at least it’s more fun. Be careful when you hit that print button. You never know when it might bring down the entire neighborhood’s power grid.

78 comments
Uncle Stoat
Uncle Stoat

I think the term "bug" goes back to Jaquard looms - insects did occasionally mess up the patterns by getting into the punched cards. Back on topic: We recently announced that upcoming power work would result in no network access for a few hours. More than one user asked if they could continue working with offsite resources if they used their own laptops instead.

DigitalFrog
DigitalFrog

I once had a person call in to say she had been trying to open a WordPerfect document in PageMaker. It kept telling her the document was in the wrong format so she re-formatted her disk. Now, she says, she can't even find the document at all!

bj.verheyen
bj.verheyen

Thats' funny? You guys must live a morbid life.

smee63
smee63

I once got an email from a coworker that asked "Is email down?" I replied to her and said "Not that I know of." I don't think that she ever caught on...

martian
martian

Got a call once from a user who complained that her mouse wasn't working. Usual first question got the answer immediately: Me: "Did you check the connection in the back of the pc to ensure it's good?" User: "No, it's a cordless" Me: "Ok then, did you try changing the batteries with some fresh ones?" User: "It has batteries?" At this point I felt like saying: "Not at all dear, but maybe your aura is just not enough today so it may need a boost" Glad I resisted, but I still wonder how good her sense of humour would have been...

lonnie_heston
lonnie_heston

I think the blog software picking up references to uninterruptible power supplies and tagging united parcel service is funny enough.

ANARCHYMM
ANARCHYMM

21st Century and still overhead utilities? Transformers blowing out? During last month's winter storms, we lost one dishwasher, one DVD player and one TV due to power irregularities. How sad is that? I have lived in "third world" countires with less problems and without the need for UPSs!

joe
joe

My favorite service call was 10+ years ago, at a large legal firm. THE senior partner's paralegal called me with keyboard problems. Hitting one key would call another, or k would show up as jkl, etc. As a precaution, I asked if she had spilled anything in it, so I could bring a replacement. Nope. So I trekked up 3 flights of stairs (IT wasn't allowed to use the elevators...) and verified the errors. Cable was snug, reboot didn't help. Oh, well, guess I'll have to go back down 3 flights of stairs & grab a new keyboard. I picked up her old keyboard, and 4-6 oz. of cola comes pouring out. I looked at her, and she loudly proclaimed "I didn't do that! Someone ELSE must have!!!" In hindsight, I should have just brought a spare keyboard in the first place. Oh well, I needed the exercise :)

steve
steve

After reading some of the post, some people are way to serious.

mpasaa
mpasaa

I wouldn't say testing UPS units for workstations is a big priority. Let's face it...when are you going to find time to test each PC, MAC, whatever...that's a waste of time. The way we handle this issue is to keep 5 batteries and a couple of new units on hand. Then, when we experience those inevitable summer time power spikes/dips that cause the power to go out ever so briefly we email everyone to let us know if their PC rebooted and then simply replace the battery or unit--simple. Don't waste your time with workstations and testing UPS units...admins have better things to do with their time. If you really want to test them let your staff do it. Just tell to unplug the battery unit and see if the PC cuts off. Personally, I believe end-users should take some responsibility for their OWN workstations. After all, it is the tool of their job and they should want to be proactive as well. If not and unless you work in a tiny company they can wait for service and be down for a time. It's up to them. Just because something has an outlet and/or power cord doesn't mean it's all on the admins to deal with...end-users...stop being lazy and help out. It's your time on the clock being affected too... peace!!

manoj
manoj

step 1:Always do what you are suppose to do. Dont assume everything will work if something goes wrong. if any doubts, go back to step 1.

mjd420nova
mjd420nova

When being assigned a service call for a large corporation that had a PC on every desk, it was just another call, or so I thought. The help desk took the info that was relayed to me as a failed hard drive. The fault was described as "Disk boot failed". It was on one of the new IBM AT machines. Entering the office I found a floppy disk in the 5 1/4 drive. I flipped the lever and extracted the floppy and hit the switch on the side. Everything booted normally. I then asked the user what her problem was and to explain when the fault occured. She inserted the floppy, flipped the lever and rebooted. The first sound after the normal beep was a whirring sound and the display said "Water detected in the A drive, standby while draining". Then a gurgling sound and then another whirring while the display said "standby while spin drying". The user pointed and said "SEE". I had trouble keeping my laugh to myself and then the display came up with the disk boot fail error. A quick look at the floppy revealed the line "DRAIN" in the autoexec.bat file. Then the DRAIN.EXE file showed in the directory. Seems someone had played a joke on her and modified the floppy for fun. I had trouble keeping a straight face while explaining that she didn't need a floppy in the drive to boot. I giggled the rest of the day over that one.

Joe_R
Joe_R

Do you interface them with the computer to initiate a soft shut down?

Joe_R
Joe_R

Do you have any real stories that everyone can laugh at.

ManiacMan
ManiacMan

Well, I guess you can truly blame technical lingo and multiple meanings of the same term for such confusion. And this is why we have Vista, because things have to be dumbed down to protect users from their own stupidity.

seanferd
seanferd

"...At the exact second I hit the print button, I heard a big pop - a big bang, really - and computers all over the office started beeping. The lights all went out, the printers all shut down, and some of the computers have even turned off. I don?t think the bang is related to my printing, but it happened at the exact second I sent the print..." She pressed a button, and all the power went out. Events were unrelated except in timing. This makes the situation a bit strange, which some people find amusing. Where does morbidity enter into this? I can understand if you or others fail to find this odd or amusing, but why do you find that someone who does find this kind of scenario amusing "live(s) a morbid life"? Are you using the word 'morbid' in some type of colloquial manner?

Joe_R
Joe_R

Either everybody else is "morbid", or...... Humor can be found in everything. Some people see it, some people don't.

RossHowatson
RossHowatson

The customer printed a report at 9:00AM, made changes to the data files at 10:00AM and then looked at the report at 11:00AM. She called and wanted to know why the printed report run at 9:00AM did not contain her changes at 10:00AM.

Joe_R
Joe_R

In fact, I noticed it immediately. I can't control the tags assigned to my blog entries, because it's automatically generated. I even asked my TR editor about it, but I was told that nothing could be done about it (at least in the short term). Technology will always have those little bugs. By the way, do you know the origin of "bug"?

Dr Dij
Dr Dij

not mexico; we were in La Paz and had set alarm on last day, turns out the power had been going off regularly late at nite for hours.

TheProfessorDan
TheProfessorDan

I was called to a PC one time because it was running slow. I started looking through the PC and found all kinds of spyware, including a couple of downloaded games. When I asked the user about it her response was "you're not supposed to have games?" Crazy concept but you are supposed to be working. Dan

Joe_R
Joe_R

Can I borrow the idea? Create a batch file to put in the start-up routine next April Fools Day? The possibilities are endless.

Jaqui
Jaqui

and if the danged provider would supply the interface for any os but windows I would have the orderly shutdown trigger enabled, but it won't work with linux. :( so I just use the open source tools and have them configured to react to the battery state of the ups. 10% charge = shutdown.

RFink
RFink

I was working for a foutune 500 company at the time. During lunch a call comes in from the CEO's admin. The big wigs were having a meeting with Australia and the equipment didn't work and they were panicing. I went upstairs to check it out. Around the table was the CEO, CIO, CFO and a few others. Doing the math in my head I figured there was about $35 million in annual salaries sitting at the table. The exec running the meeting points at the equipment says, "Doesn't work, fix it." I check the back for loose cables, plugged in, etc. Turns out they never hit the power button. It fired up perfectly.

ITgirli
ITgirli

Okay, I wouldn't say this is terribly funny, but it is certainly amusing. I was working for a medium size company and I was working on a small computer issue for one of the departments. I got a page to call the president of the company ASAP. I called him and he said I needed to get down there right away, he was having a printing crisis, I go down four floors and all the way to his office in the back and having him immeadiately ask what took so long. Ugh. SO I ask him what the problem is. He says his printer won't print. He tries to printa page to show me, and, sure enough, nothing prints. I walk two feet over to the printer and look at it. Okay, at least the power is on. I open the paper tray: no paper. I pick up some paper from the ream beside the printer and put it in the paper tray. Amazingly the printer then works! Ta-Da!

Jessie
Jessie

It's not a support call... but I support computers in classrooms across my state and in a visit to an urban high school I found my new definition of irony, a 16 year old black, very pregnant, high school student whose name was cliche, spelled C-L-E-S-H-A-Y. The poor thing... I'm sure her momma thought it was a real pretty name.

Angel_Tech
Angel_Tech

dont know if it's that funny, but it made my day :) couple years ago, as an IT guy, i got a call from the accounting department, this lady said her keyboard was 'possesed' .. and I said 'can you say that again?' she claimed the keyboard would start typing by itself when she was using MS Office.. specially the keys 'Y' and 'G'.. I was skeptycal as usual with that lady. I went over to her desk, took a look of what it was going on.. seemed like she was telling the truth. At first I thought she got some kind of virus (Ive seen some like that) but wasnt sure enough.. so I lift up the keboard and saw something shiny inside the keyboard between the 2 keys (Y,G) .. It was a paper clip!!!!somehow it got stuckd bewtween those 2 keys. in other words.. pulling that paper clip out was like doing and excorsism to the keyboard :D :D

bags4440
bags4440

I worked at a community college. We were in the process of replacing a certain manufacturer's motherboards do to capacitor problems. One professor said he was to busy and that we would have to come back at another time. This particular person wasn't on our favorites list anyway, but we couldn't do anything but try to impress upon him the importance of doing it and that we may not be able to come back until the next day. He insisted we wait. Well, later that day he called...his motherboard had the capacitors pop, his computer was DOA! We couldn't have planned it any better!

Todd R
Todd R

When we still had CRT monitors, we had an employee call to ask if we could clean INSIDE the glass of his monitor because it was "streaked and I can't get it clean".

Todd R
Todd R

When we still had CRT monitors, we had an employee call to ask if we could clean INSIDE the glass of his monitor because it was "streaked and I can't get it clean".

TheProfessorDan
TheProfessorDan

I used to work as a contractor for the Navy. Well I had this lady Officer call me one day all frantic, yelling that her computer was broken and that she could not get on the internet. So I pop up to her desk and have a seat as she starts telling me about how she could not get on Google. I type in www.google.com and it pops right up. I think for a moment and click the drop down box. She had typed www.goggle.com. To make matters worse, a month later, she did the exact same thing. I created her a shortcut on her desktop and never got another call about this. Dan

ManiacMan
ManiacMan

and back then, all the PCs' were Pentium 1 machines with AT style keyboard connectors and had combo RJ45 twisted pair/coax BNC connectors for the LAN, which was plain old 10 Mbps Ethernet (We all remember those old combo ISA 16 bit 3Com cards). Anyhow, I get a call from a frantic user stating that he had to move his PC to a new desk and now his keyboard no longer works. Now I don't mind users moving their PCs' to a new desk themselves, but when a brand new keyboard I know worked before is being claimed to not work anymore, I have to be a bit skeptical about it and see it for myself. Needless to say, I asked the user to make sure he plugged everything back in properly and that all cables were secure and snug behind the PC. He claimed everything is plugged in properly, but that his keyboard is still dead. Getting very annoyed because I didn't buy his story, I went over to his desk and took a look at the back of his PC, assuming his keyboard isn't plugged into the 5 pin DIN connector for the keyboard. Lo and behold, this moron took the male connector of the AT style keyboard and simply seated it on top of the BNC connector of the combo Ethernet card, thinking it was some swivel connector for the keyboard. I showed him his mistake and plugged in the keyboard into the proper place and all started working well. He laughed and stated to me..."That's why they pay you the big bucks". As I was leaving, I thought about his comment and subconsciously said to myself..."No, they pay me the big bucks because I know how to use my brain and put 2 and 2 together. I bet this moron of a user is the kind to try to force a square peg into a triangular hole. He was a salesman, yet he lacked the common sense for something this simple? Now I see why the new PS/2 mouse and keyboard connectors are color coded so that morons like this guy will not try to plug them into the PC's power supply and fry the unit...not that they could...LOL. :^0

DJTech64
DJTech64

I work for a major law firm, and all of our attorneys have laptops. I got a call recently from one of them, asking for a loaner laptop that could be used over the course of a business trip. I asked the attorney why he wasn't using his own laptop, and he thought for a moment and asked "I have a laptop?". I went to the attorney's office and discovered that he had buried his laptop under about two feet of paper, and had no idea that he actually had one.

poorbass
poorbass

I was THE microcomputer support for over 150 brand new PCs (Compaq Deskpros with dual floppies.) at a local community college about 10 years ago. Of course that also meant that it was HIGHLY unlikely that any user actually knew what they were doing. I got a call one day from the secretary to the president. She said the computer ate her disk. Now, to us, we all know that means that the computer scrambled/destroyed the informaion on the disk (common in the 5 1/4" days especially with sloppy eaters...). She said, "No, it ate my disk. I put it in the drive and it is no longer there". This I had to see. So I trudged over there. She had her Deskpro mounted next to her desk vertically. I asked her to show me how that happened. She picked up a disk and slid it BETWEEN the two drives. I said, "Now there is your problem!" I got out the torx head screw driver (try finding those 20 years ago) and opened up the computer. Sure enough BOTH disks were sitting in the box. Not as funny as some people's support calls, but I still chuckle about it. You can make computer fool proof, just not "dammned fool proof"!

techpartner
techpartner

In the age of Innocence (late 80?s) I had to guide a customer to install our software via 5 ? floppy disk. He inserted it correctly but the drive was not readable. ?Did you close the door? I asked. ?No?, he said. ?Close the door please?, I said. It still wouldn?t work. So I fixed an appointment and went to his office. Installation went perfectly. ?Wow?, he said ?It worked without closing the door. I will close it now?. And he went and closed his office door.

ManiacMan
ManiacMan

http://www.callcentermovie.com This hits the nail about the whole outsourced call center issue. The ironic thing is that it was filmed by two Indian guys who poke fun at their own culture. Enjoy.

balaji.gp3
balaji.gp3

heyu fools there is place to play u r stories ah..

JimInPA
JimInPA

A collegue of mine was on call for our team. He recieved a page from a doctor in the operating room. The doctor was furious, the computer was running "too slow" and he couldn't do his job. My collegue went up to the OR changed into scrubs, went into the operating room that was having difficulty and was greeted with a tirade from an angry surgeon wanting to know why the computer was slow. My collegue promptly went over to the PC, TURNED THE POWER ON and suddenly the PC was running much faster. Funny how much better a computer works when you turn it on. The surgeon of course didn't say another word.

israck
israck

i beleive i've posted this one here before, but what the heck. when i was on the helpdesk at my current company i received a call from an office worker who was quite annoyed that her desk drawer was locked and her key had dissapeared. me=thank you for calling the HD, how can i help you? her= my desk drawer is locked, and the key is missing. me=...... (waiting for more info, this couldn't be what she called for) her= are you there???? me=yes mam, sorry, so your problem is your desk is locked and don't have the key?? (this was said rather loudyly to alert those around me that weren't on calls) her=yes, i can't open my desk drawer, and i need your help!! me= um..... i think you will have to call engineering/facilities to get a new key. her= NO, your the HELPDESK, and i need HELP, so YOU can HELP me NOW!!!. me=ok....., i don't think i can help you though. her=YOUR PISSING ME OFF!!! you better fix this. me=ok....., mam, is your computer running? her=yes. me=i would like you to reboot it her=OK....... 2 minute pause her=ok, it's been rebooted.... me=can you open your drawer now? her= let me check.....nope. me=see, i can't help you, call engineering!!!! "hangup" she ACTUALLY rebooted the box before trying the drawer, unbeleivable.

khairulazd
khairulazd

"can my bos bring his internet out of the office?"

douglas.gernat
douglas.gernat

We have a client that isn't really our largest, but I would say best. The owner is a very straight forward, but reasonable guy, so when odd or personal related requests come along, we generally take care of it right away. Anyways, he asked that we order, configure, and orient his live-in mother in law with a PC and printer for her home based non-profit. After completeing this, I arranged to have a call to show her the ins and outs of usage. The first thing I said was normal: "To the right of the keybaord there is a mouse. Place your hand on it, and push on the left button". TO my surprise, she immediately hung up. A few minutes later, the business owner called me with a chuckle. He asked what I had said to her, and I quoted myself. He began to laugh histerically, as his mother-in-law was standing near the machine with a broom in hand to get the mouse, that I so cruelly asked her to touch. True story! That's the funniest I think, besides the CD-ROM actually being ased as a cup holder, then getting reamed out because the machine would not print.

ManiacMan
ManiacMan

and that the company has decided that the new space age artificial intelligence toner with auto update capabilities is too expensive and unwarranted...LOL. Watch this idiot run to the accounting department and demand they start buying the new space age toner. :^0

RossHowatson
RossHowatson

Customer calls and says that the computer system is down again. Just before the system crashed she heard beeping from the UPS. While waiting for the system to come up I asked her how often this happens. She said everytime we use the photocopier the computer system goes down. Turns out (you guessed it) the power bar was plugged into a UPS and the combined power drain was more than the unit could handle. This customer also plugged the first power bar into second power bar and then plugged the second power bar into the first power bar and then could not get power at all.

seanferd
seanferd

A moth, wasn't it? Causing a short circuit. edit: I looked around a little and apparently engineers have been using this term for some time. I also see that the "computer bug" had been mistakenly attributed to someone else's experience (Grace Hopper) rather than Bill Burke and co. (was Hopper working with them?) Whereas I had thought this had taken place on equipment operated by the Navy, I see that it was the Mark II at Harvard which had suffered from this particular bug. I learn (or re-learn) things every day. I am glad you asked that intriguing question.

ManiacMan
ManiacMan

Recall how in Windows 95 and 98, the Windows splash screen logo was simply a bitmap file that MS named logo.sys to fool users into not tampering with it because it was a system file? Needless to say, I knew what this file was, so the evening before April Fools Day, I wrote a login script command to rename the original logo.sys file and push down a funny Photoshoped bitmap of Bill Gates getting punched out and saying "Microsh!t" for the logo instead of Microsoft. The next morning, the entire office roared in laughter and was rolling on the floor, clenching their stomachs and expelling their morning coffee through their noses. One naive and not so bright employee called me in a panic and stated that her computer was infected with a viruses because she saw the new logo and didn't know what to make of it ( she didn't get the joke). I would have never pulled it off if the executives weren't in on it, as they loved these kinds of pranks and weren't the typical corporate tightwads found in other places. Too bad I didn't have a camera on me, because some of those expressions on people's faces were priceless. Too bad I never had the pleasure of working in another easygoing company like this again. Ahh yes, the memories.

seanferd
seanferd

When those guys walked into the room, it should have snapped to attention!

Joe_R
Joe_R

You're amazing!

Joe_R
Joe_R

That is rather amusing.

seanferd
seanferd

and kind of sad. ...And WTH did take you so long? :)

ManiacMan
ManiacMan

I read somewhere (not sure if it was true or not) that there was some poor urban black kid who was named "Shythead" by his mother and the two of them were visiting the doctor. So upon arriving, the mother signed the logbook of patients and proceeded to wait for the doctor. When the triage nurse called out the name, she pronounced it as phonetically as it was written, which was "sh!thead"...LOL. The mother went postal on the poor triage nurse and started screaming that her child's name is pronounced "Shy-thaid", not "Sh!thead". Well, if you ask me, she picked a winner with that name and spelling, so it only serves her right that people call her poor kid a "Sh!thead"

Deadly Ernest
Deadly Ernest

if they weren't too many fools would try to plug them into some other plug - eg the din plug on some video cards and some sound cards.

poorbass
poorbass

It was actually over 20 years ago. 10 years ago was a different story...

TheProfessorDan
TheProfessorDan

I have heard crazy stories but that one takes the cake. Dan

TheProfessorDan
TheProfessorDan

I really do no have a funny story but your comment about doctors is on the ball One hundred percent. I used to work for hospital down south and let me tell you, the doctors I dealt with KNEW EVERYTHING. I was yelled at more than once. I had a doctor tell me that I was never to touch "HIS COMPUTER" again with out calling him and that he needed the administrative password right away (he didn't get it). Dan

GSG
GSG

I actually had an ER Doc chew me out because I couldn't make a PC work without power. We were on red plugs only (generator power for medical equipment only) due to flooding and power loss, and despite my explaining that PCs require electricity, he didn't care and told me to find a way to make it work without being plugged in.

Oktet
Oktet

that is funny.

ManiacMan
ManiacMan

and 10 sets of 99 cent store octopus plugs that easily overload a measly 15 amp circuit.

seanferd
seanferd

I wonder what these guys would do in a real emergency, or perhaps they just maintain job security (or "easy time") by reformatting at every BSOD.

ManiacMan
ManiacMan

It happens to all of us at one point or another in our careers. Hopefully, this isn't a daily recurrence.

DigitalFrog
DigitalFrog

I was taking a refresher night class in C programming (yes C, not C+, C#, etc. this was a while ago!) and it became apparent that even though I was self taught, I knew as much or more than the instructor on many aspects of the language. I decided to have a little fun in the lab one night. I created a simple .exe file that all it did was scroll through numbers in the top left of the screen counting up by 16's. When it reached about 2048, it would beep twice, print "Error 220 - Water detected in memory. Please drain and reboot", wait a couple of seconds, then blank the screen and start all over. I added the name of the program into the autoexec.bat file on the workstation I was at as I left for the night. The next class, the instructor made an announcement asking us to be careful what files/disks we brought into the lab as someone "infected" one of the lab machines and the PC support team had to wipe and reload all the PC's. None of them had bothered to look at the autoexec.bat file!

seanferd
seanferd

You have a nice avatar, also, if I may return a compliment. My avatar is actually a bit of chip art from way back. There was also a whale and a cricket wicket. I believe that they were all on the same IC. I'd have to do some searching to see exactly where they came from, but I do have images of the others, I think, buried somewhere. (Probably in the bottom of a locked filing cabinet, in a disused lavatory...)

ITgirli
ITgirli

A very slow elevator. I'm too lazy to take the stairs. Nice avatar. I love HHG.

ManiacMan
ManiacMan

Gonorrhea...LOL. No offense to Mr. Trickle here either.

seanferd
seanferd

for instance: Dick Trickle. C'mon, now. And that one isn't even novel. Again, no offense to Mr. Trickle.

ManiacMan
ManiacMan

Or perhaps they're not thinking and that's the problem. I'm sure little kids won't know what a placenta is, but by the time this girl reaches junior high school age and all the kids take sex education class, the teasing will begin and you'll see another story in the paper about a student committing suicide or another Columbine style shooting. Parents really need to pull their heads out of their behinds and stop giving these idiotic names to their kids because the psychological damage is irreversable. It's just as bad as naming your daughter "Vagina" or "Clitoris".

seanferd
seanferd

I used to have this co-worker, whose friend named her daughter "Placenta" at birth. I was told that the mother thought that this was such a beautiful name. I do know that there are several locales with the name "Placentia"(Latin for "Nice place you've got there"), and that the word "placenta" is from the Latin for some bit of bread or pastry type of thingumie. I find this a strange name for a human, though.

santeewelding
santeewelding

I am a rank student in the matters you so distinctly address in many of these threads. In other matters I am indistinct, a rank student, to hear others tell. Yet here, and in another nearby, I know it when I see it.

ManiacMan
ManiacMan

thinking it's some kind of ATM machine or card swipe for purchasing items online. Yes, there are some people that are really that stupid.

GSG
GSG

Many of us had run-ins with this guy. He was always completely unreasonable. A nurse finally had enough one day and told him that if he didn't get an attitude readjustment she was going to bend him over and give him an enema due to him being so full of 5h1t. We figured she was fired at that point, but he laughed it off.

TheProfessorDan
TheProfessorDan

You should have asked him temporarily grant you his god powers:) Dan

Navy Moose
Navy Moose

I would have told him with colorful language I learned in the Navy that computers like power tools do not work without electricity....I would have added another phrase which censors here would remove, so I can't post it. But you get the picture.

emaleariel
emaleariel

Hmmm... did you remind him that asking you to run a computer without power would be the equivalent of asking him to treat an illness or injury without some form of compensation or medical insurance from the patient?

NickNielsen
NickNielsen

Luckily, I was able to respond by going out on the store floor and bringing back a hand-cranked generator! For some reason, he didn't see the humor. But his admin asst did! :^0

Don't Read This
Don't Read This

I kept getting a call from a Dr about a PC in the Doctors Lounge - he would say the computer was broken, but wouldn't elaborate at all. I would go in and try it - all ok. Then he would call again, same result. I finally figured out that he had decided to use a different username (one that didn't exisit, he just made it up), and never told the Service Desk or anyone else for that matter. Sometimes Pebkac and Dr are synonymous.

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