Windows

Add a logo and technical support information to Vista's System page

It's easy to add a logo and technical support contact information to Vista's System page once you know the procedure. You might wish to do this if you run a local computer store and manufacture your own systems, or if you provide technical support and would like to use this area of the System page to display your logo and help desk information. Greg Shultz shows you how to add a logo and technical support information to the System page.
If you purchase a system with Windows Vista preinstalled from a major computer manufacturer, such as Dell or Hewlett-Packard, the manufacturer's logo and technical support contact information is on Vista's System page. Figure A shows the System page on one of my Vista test machines.

Figure A

Figure A

Major computer manufacturers put their logos on the System page in Windows Vista.
If you install Vista on your system from scratch, you'll notice that the area reserved for the company logo on the System page is blank. Figure B shows such a page.

Figure B

Figure B

If you installed Windows Vista on your system, the area reserved for the company logo on the System page is blank.

It's easy to add a logo and technical support contact information to the System page once you know the procedure. You might wish to do this if you run a local computer store and manufacture your own systems, or if you provide technical support and would like to use this area of the System page to display your logo and help desk information.

In this edition of the Windows Vista Report, I'll show you how to add a logo and technical support information to Vista's System page.

Creating the logo

If you already have a logo image -- or plan to create one in Paint -- size it to 120 pixels by 120 pixels, convert it to a 24-bit bitmap, and save it as oemlogo.bmp.

Once you save your oemlogo.bmp file, copy it to the C:\Windows\System32 folder. The System32 folder is a protected folder, so you will encounter a User Account Control dialog box when you attempt to copy the file to that folder -- you will need to respond accordingly.

Adding the logo and technical support information

To add the logo and information on Vista's System page, it involves editing the registry and creating five new entries.

Follow these steps to get started:

  1. Click the Start button and type Regedit in the Start Search box and press [Enter].
  2. Respond accordingly to the User Account Control dialog box.
  3. When the Registry Editor appears, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\ CurrentVersion\OEMInformation.
  4. Once you open the OEMInformation key window (Figure C), go to the Edit menu and select New | String Value.

Figure C

Figure C

Once you open the OEMInformation key, you'll see that, by default, it doesn't contain any information.

  1. Assign the new value the name Logo and press [Enter] twice.
  2. In the Edit String dialog box, when you see the Value Name text box, type the path to your logo file in the Value Data text box (Figure D) and click OK.

Figure D

Figure D

Type the path to your logo file in the Value Data text box.

  1. Pull down the Edit menu again, select New | String Value, and assign the new value the name Manufacturer.
  2. When you open the Edit String dialog box, type your company's name in the Value Data text box (Figure E) and click OK.

Figure E

Figure E

When you create the Manufacturer string value, you'll type your company name in the Value Data text box.

  1. Repeat steps 7 and 8 three more times and create string values called SupportHours, SupportPhone, and SupportURL. As you do, you'll fill in the Value Data text boxes with the appropriate information. Your OEMInformation key window will look similar to the one in Figure F.

Figure F

Figure F

When you're done, your OEMInformation key window will look similar to this one.

  1. When you're finished, close the Registry Editor.

To check out your handiwork, click the Start button, type System in the Start Search box, and select System in the Results pane, or press [Windows][Break] to access the newly modified System page (Figure G).

Figure G

Figure G

Your System page will now show your logo and technical support contact information.

Manually creating a Restore Point

Remember that editing the registry can be a dangerous operation, so manually create a Restore Point (a reference snapshot of your computer) and make sure that you have a recent backup.

Follow these steps to create a Restore Point:

  1. Click the Start button and type System in the Start Search box.
  2. In the Results pane, select System to open the System page.
  3. In the Tasks pane, select System Protection and respond accordingly to the User Account Control dialog box.
  4. When the System Properties dialog box appears, click the Create button on the System Protection tab.
  5. In the System Protection dialog box, type a description (Figure H) and click Create.

Figure H

Figure H

Manually creating a Restore Point in Vista is easy.

Are you ready to add your logo and support information?

If you're ready to add your logo and technical support contact information to Vista's System page, will you use this technique on business systems or on a home system? Post your thoughts in this article's discussion.

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About

Greg Shultz is a freelance Technical Writer. Previously, he has worked as Documentation Specialist in the software industry, a Technical Support Specialist in educational industry, and a Technical Journalist in the computer publishing industry.

20 comments
bd1235
bd1235

The screen panels are slightly different to what is shown above but all of the same registry keys are supported in exactly the same way.

bd1235
bd1235

This all works on Win 7 both 32 bit and 64 bit. I have been using this first on Vista and then 7 as soon as it came out. In this story Greg omitted one more reg key that works here (Vista and 7) and that is Model. It shows in the Figure A but he never included it in the story.

dlcartin
dlcartin

I tried this on Win 7 Ultimate 64 Bit and nothing! I followed step by step.

ian
ian

I extended that to go straight to my contact page but could equally go to a support page. I too, would have liked an email link which got me to thinking, how do we find the value names that are assigned to strings? I added to Win 7 Pro x64, no probs. Works like a charm. Thanks.

bill
bill

I can't seem to get an entry entered in for a email address, the rest works just fine.

eHC1019
eHC1019

I also was able to add it to my Windows 7 Home Prem unit. No issues at all.

mindwarp311
mindwarp311

I'm not a business owner or anything, but I did it anyway with a random picture and useless info. It was a simple process and it makes my pc a lil' more personalized. Definitely a good tip, thanx Greg S.

dan.wildcat
dan.wildcat

Good instructions. I tried this on two different computers and it worked fine in Vista Home Basic but I could not add the logo in Vista Business. I can't find any reason why but it just ignores the entry.

goldenpirate
goldenpirate

Pardon my intrusion, and i know it may be off topic, but how do i do this in winxp so that my logo appears below the windows logo and my contact information below that? I recently tried something described by another on-line mag but found that the 'fix' actually wiped out essential information on the Properties page.

lmorsi69
lmorsi69

Your instructions worked great!!! I remember doing this in NT, but couldn't remember instructions. Thanks

paul.viacrucis
paul.viacrucis

I tried the above procedure and everthing works for Windows 7 except email. I tried adding an additional string value called SupportEmail (and its value data). When you view the system page its not there. Perhaps the registry is not designed to recognize that particular Value name. Would be handy to include though.

snodger
snodger

In NT, 2000 and XP it was much easier. There was no registry editing needed with those OSs.

goldenpirate
goldenpirate

tried that one already. Unfortunately this tip places places the information on the wrong side of the properties page and wipes out the information re cpu and memory.

goldenpirate
goldenpirate

I would have liked all support information on the left side of the page, but if that's not possible the information given on your link will have to do. Thanks Golden Pirate.

go-trebblex
go-trebblex

is the way to make a reg file the same as in WinXp. If so you could easily make one to use for future branding on new machines...

goldenpirate
goldenpirate

thought i'd give it one more go after i posted the above. NOW it works. Dont know why, dont know how but now i see it. Dont know what happened originally - did a copy and paste from the web page and altered as necessary. This time i typed it from scratch. THANKS

goldenpirate
goldenpirate

No image used. just title, company name (didn't fit in), phone number - nothing else - it simply took out the heading 'computer' and all the information underneath. hate to think what an image would do.

Greg Shultz
Greg Shultz

It shouldn't displace any existing information on the Properties page...unless you're using too big of a graphic image. Try it without an image and see what happens.

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