If you are not able to remove or uninstall an application in Windows XP using either the Uninstall option or the Add/Remove Programs tool, you could try using the Windows Installer Clean Up Utility. As long as you installed the application using the Windows Installer, this utility will remove all the of the installation files from the system. You can then re-run the installation procedure again. After that you should be able to able to remove or uninstall an application in Windows XP using either the Uninstall option or the Add/Remove Programs tool.
- Download the Windows Installer Clean Up Utility from the Microsoft Download Center.
- Run the msicuu2.exe file you downloaded to install the Windows Installer Clean Up Utility.
- Locate and launch the Windows Installer Clean Up Utility on the Start menu.
- From the Windows Installer Clean Up Utility window, locate the application in the list you want to remove and click the Remove button.
- Once the application's installation files have been removed, click the Exit button to close the utility.
The application's corrupted installation files should now be completely removed from your Windows XP system and you can proceed with reinstalling your application and then uninstalling it.
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Greg Shultz is a freelance Technical Writer. Previously, he has worked as Documentation Specialist in the software industry, a Technical Support Specialist in educational industry, and a Technical Journalist in the computer publishing industry.