Question: I have installed Windows Live OneCare but now my VPN is not working. I have to shut off the firewall in order to get it fixed. How do I get my VPN software to work?
By default, Windows Live Once Care blocks VPN access. In order to get a VPN to work in conjuction with Windows Live OneCare, perform the following:
- Right-click on the OneCare icon in the system tray and choose Open Windows Live OneCare.
- Click Change Settings as shown in Figure A.
- Click the Firewall tab and choose Advanced Settings (Figure B).
- Select the Ports & Protocols tab and tick (Figure C) Virtual Private Network (IPsec or PPTP).
Figure A. Change Settings
Figure B: Advanced Settings
Figure C: VPN Access