Microsoft

Reset your password in Windows 8

To reset a password in Microsoft Windows 8 you have to use the online version of the Reset your password tool.
If you sign into Windows 8 using a Microsoft account, you may have noticed that the Create a password reset disk option doesn't appear in the User Accounts tool, as shown in Figure A and you may be wondering how you would be able to recover a lost password. Well the answer is that since you are using a Microsoft account to sign into Windows 8, you have to use the online version of the Reset your password tool. Note: If you use a local account to sign into Windows 8, the Create a password reset disk option appears in the User Accounts tool and you can create a Password Reset Disk just like you did in Windows 7. If you're using Windows 8 in a domain, you'll have to have your Active Directory administrator reset your password.

Figure A

If you use a Microsoft account to log into Windows 8, the Create a password reset disk option doesn't appear in the User Accounts tool.

Of course, this will only work smoothly if you have set up the Security information for your Microsoft account. While most folks with a Microsoft account will have Security information settings already configured, I have encountered older Microsoft accounts that do not. (If you set up a Microsoft account recently, you would have had to set up Security information settings in order to create your account.)

In this edition of the Windows Desktop Report, I'll show you how to reset your Windows 8 password. I'll also show you how to set up Security information settings for your Microsoft account.

This blog post is also available as a TechRepublic Screenshot Gallery.

Check your Microsoft account's Security info

If you are using an older Microsoft account to sign into Windows 8, you should check to make sure that your Security info is set up so that you can easily reset your password should you forget it. The easiest way to do so is to log into your Microsoft account at Outlook.com. Once you are logged on, click the picture icon in the upper right corner of the window and when the menu appears, select Account settings, as shown in Figure B.

Figure B

When you click the picture icon, you'll see a menu and will select the Account settings command.
When you see the Microsoft account screen, look at the Password and security info section. If the security info section shows either a phone number or an email address, then you are OK. However, if the security info section is blank, as shown in Figure C, then you need to set up your security information.

Figure C

If the security info section is blank, then you need to set up your security information.

Set up the Security info

Setting up the security info is easy. From the Microsoft account screen, select Security info from the menu bar, as shown in Figure D.

Figure D

Select Security info from the menu bar.
In a moment, you'll see the Help us protect your account page and can choose how you want to be able to reset your password - you can use your mobile phone or you can use an alternate email address. For my example, I am going to use an alternate email address, as shown in Figure E. Once you enter your alternate email address, just click Next.

Figure E

Enter you alternate email address and click Next.
As soon as you do, an email message containing a special code will be sent to your alternate email address and you'll see a screen prompting you to enter that code. Once you receive the email message, take note of the code and enter it. This process is illustrated in Figure F. Bear in mind that the code is only valid for a short period of time (somewhere between 5 and 10 minutes) before it expires. So go ahead and enter it as soon as possible. If it expires, you can simply request another code.

Figure F

When you receive the code via your alternate email address, just enter it.
When you complete the procedure, you'll see your alternate email address in the Password and security info section, as shown in Figure G.

Figure G

When you are finished, you'll see your alternate email address in the Password and security info section.

Performing a password reset

Of course, if you can't log on to your Windows 8 system because of a forgotten password, you'll need to perform the password reset operation on another system. To do so, you can either go to Outlook.com or to https://account.live.com. When you arrive at the page, click the "Can't access your account?" link, as shown in Figure H.

Figure H

Click the Can't access your account? link.
You'll then see the Reset your password page, as shown in Figure I and will need to enter your Microsoft account email address and then carefully type in the Capcha characters.

Figure I

On the Reset your password page, enter your Microsoft account email address and the Capcha characters.
When you click Next, you'll be prompted to select the method that you want to use to reset your password. As you can see in Figure J, I selected the Email me a reset link option.

Figure J

You'll be prompted to select the method that you want to use to reset your password.
As soon as you click Next, an email message containing a special link will be sent to your alternate email address, as shown in Figure K. Keep in mind that the link is only valid for a short period of time (somewhere between 5 and 10 minutes) before it expires.

Figure K

The email message will contain a link you will use to reset your password.
When, you click the link, you'll see the Reset your password page again and be prompted to enter your new password, as shown in Figure L. Keep in mind that your new password must be at least eight characters long and contain upper and lowercase letters or numbers or symbols.

Figure L

When you get to this page, just enter your new password.

As soon as you click Next, your new password will be available and you can again log into Windows 8.

What's your take?

Have you been wondering about resetting your Microsoft account password so that you can log into Windows 8? As always, if you have comments or information to share about this topic, please take a moment to drop by the TechRepublic Community Forums and let us hear from you.

Also read:

About

Greg Shultz is a freelance Technical Writer. Previously, he has worked as Documentation Specialist in the software industry, a Technical Support Specialist in educational industry, and a Technical Journalist in the computer publishing industry.

25 comments
Candy123456
Candy123456

It is too complicated to someone, especially for some computer newbies. So if you are not good at resetting password, you can consider using reset tools like Ophcrack or Windows Password Killer. More details you can Google and visit http://www.windowspasswordkiller.com 

butterys
butterys

Nice article addressing a problem for many new windows users. I paid and tried 4 different windows password resetters until the one that worked for me is Reset Password Pro


http://www.resetpasswordpro.com


If you want this one (recommended), you can go to exit the page (move your mouse to the top) and it offers a discount ;)


~B

verwnica
verwnica

I did this already from another pc and now i cant log in to my windows 8 pc because it doesn't have internet and i cant connect it unless it is unlocked!

mangfeng
mangfeng

Last week, Tony helped me recover my forgotten Windows 8 password and regained access to my locked computer by following this video guide:  http://youtu.be/1a97woJXUpQ

kongdeng
kongdeng

You don't know how helpful this is going to be for me to know how to do this password reset for Windows 8. Especially use Windows Password Key to reset my forgotten Windows 8 password.  http://t.co/x8otIyR14H

hangmong
hangmong

Last week, I forgot my Windows 8 password and locked out of computer. Thanks to this Windows 8 password reset video guide: http://youtu.be/1a97woJXUpQ  

I regained access to my locked Win 8 laptop easily and quickly!

todortashev2013
todortashev2013

It's a great post! There is no any way to crack the PIN code and Picture Password in Windows 8. But both the traditional text password and Microsoft account password could be reset using PCUnlocker or Ophcrack. To keep the computer more secure, I would recommend use the Picture Password.

SnarfOscarBoondoggle
SnarfOscarBoondoggle

.. says this is SO WRONG ... and when she is aghast there is trouble in paradise. and she is barely a 'user' let alone, well, i;ll leave it at that. ?what? are WE missing here, seriously asked.

Gisabun
Gisabun

We don't get to see Greg's Hotmail account address. :-)

maj37
maj37

I was all set to tell you it didn't apply unless you login with a Windows Live account and then I read your opening paragraph and saw you stated that. Thanks for the information, another reason to only use a local account if I ever put WIn 8 on something and keep it there.

mhenriday
mhenriday

thumb drive procedure that has served us so well with earlier versions of the Windows OS with Windows 8, or is that no longer possible ? Henri

laman
laman

Only works if you login using Microsoft account, and you need to be connected to the Internet too. It won't work if my computer is not a standalone computer.

bd1235
bd1235

I don't logon to win 8 via Microsoft. Keepin' it strictly local and simple.

Pete6677
Pete6677

Microsoft is doing their best to make Windows 8 utterly unappealing to the corporate office market, then they wonder why companies don't want to "upgrade" to it.

Mark W. Kaelin
Mark W. Kaelin

Have you established your Password and Security info for Windows 8? If not, I would recommend that you do before it is too late.

jangzheng
jangzheng

@todortashev2013  Windows 8 password lost  I also met before. With the recommendation I used the Ophcrack. But it is not helpful for me. So I used Windows Password Key ( lostwindowspassword.com ) , I completed my  Windows 8 password reset quickly and my data was safe all.

lilyblack619
lilyblack619

@todortashev2013  My friend also recommend the SmartKey Windows Password Recovery to me. He said that it is a professsional Windows 8 password recovery program. He asked me to visit [ recoverlostpassword.com ] for more details. What do you think of it?

Guenfseios
Guenfseios

@PeuiryYeah, my friend also recommended me to use MA to reset Windows 8 password. And also I tried, but indeed complex. So I searched the methods in Google. Your software i also saw in Google, but at last I chose software, Windows Password Killer (windowspasswordkiller.com)

Gisabun
Gisabun

One advantage would be that certain settings are stored online. So you could in theory go from a Win 8 system to another and some areas of Win 8 would be on both [sort of like a roaming profile].

Gisabun
Gisabun

Unsure what you are talking about. If you are talking about a Windows network [as you impled "corporate office market"], then everything is business as usual as it's taken care of with AD. Since you sid corporate, I am not assuming you meant a small business [if you did, you then don't know much about the definition of a "corporation"].

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