Windows

Yet more problems with XP Service Pack 3

Another problem with Windows XP Service Pack 3 has reared its ugly head, this time causing headaches for users of Symantec products. Unfotunately, it appears that other users are being affected as well and that the problem appears eerily similar to an issue that Microsoft had with Service Pack 2. The two processes to watch for processor hogging on are fixccs.exe and cscript.exe. The problem can cause Device Manager to appear blank and can also produce thousands of errant registry entries.

Another problem with Windows XP Service Pack 3 has reared its ugly head, this time causing headaches for users of Symantec products.  Unfotunately, it appears that other users are being affected as well and that the problem appears eerily similar to an issue that Microsoft had with Service Pack 2.  The two processes to watch for processor hogging on are fixccs.exe and cscript.exe.  The problem can cause Device Manager to appear blank and can also produce thousands of errant registry entries.

Symantec blames Microsoft for XP SP3 registry corruption (Infoworld)

The service pack also appears to have caused issues with Windows Home Server's remote access feature.  Thankfully, there are some people diligently looking out for XP users, even though it appears that Microsoft is being a bit slow to correct the latest problems.  All of this is in addition to the initial reports of endless reboot loops on some AMD based machines, an issue that HP blamed on Microsoft.

Users Report More Trouble With Windows XP SP3 (PC World)

Windows XP SP3's Aches, Pains, and User Complaints (PC World)

Windows XP Service Pack 3 still rocky, reboot loop (Slipperybrick)

I blogged the day after XPSP3 released that I had installed it without error and since then, everything seems to have gone well for the Dell Inspiron laptops that got the install.  I was able to image them with LanDesk and get them deployed, where they have been successfully used for their end purpose.  Still, it seems like Microsoft should have the resources to get these bugs tested out by the time they call their patches "final."  Have you had issues with SP3?

224 comments
Marcwoods
Marcwoods

Service pack 3 destroyed my AutoCAD 2002 LT program so I am able to launch it perform 6 commands and then it shuts down with a fatal error

onclejon
onclejon

If it does not install first time without problems it is not worth the hassle to try and installing again as it often will never work

chaz15
chaz15

This will correct any errors SP3 causes to the windows registry during SP3 install. Use a proprietary or freeware reg cleaner program. Should cure any remaining problems with SP3 !!!!

chaz15
chaz15

I run all manner of programs with no problems whatsoever with SP3 and AMD processor. STRONGLY suggest uninstalling then updating/ re-installing sound AND VIDEO drivers in safe mode AFTER applying major patch to any OS. Works every time for me...........!!!!!!!!!!!!!!

chaz15
chaz15

SP3 HASN'T fixed the svchost 100% CPU use hog that is bedivilling most of us out here. MS is well aware of the problem, so when do we get a fix for it? In my case I have to mostly keep Windows Update off and only use it occasionally when I know there are critical updates. Is it deliberate to reduce the load on MS servers?

harkiratsin
harkiratsin

CMD Stuck - without any known error. My application written in Foxpro 2.6 (DOS) working fine with Windows XP-SP2 and all it's updates (upto June 2008) Command Prompt (CMD or Command), But after installing SP3- System says installed SP3, But I am doubtfull- as ver in cmd say me release 2600. Now when my application runs, everything is okay - until I printed invoice on printer (having no printer) using ALTERNATE and DEVICE commands in FOXPRO. System stucks randomly (i.e. sometimes printing 3 lines to report file, sometime 5 lines to report file etc.) ?

AndyW360
AndyW360

Wow, must of you that are having problems with Windows XP SP3 is when you reboot and it starts looping, this is due to an Intel driver being present on an AMD based computer, hardly Microsoft's fault ! Read the information on the website below and download the script tool that Jesper has built, this will detect and remove the Intel driver if it installed on an AMD based computer, then Windows XP SP3 should install fine. Link : https://msinfluentials.com/blogs/jesper/archive/2008/05/08/does-your-amd-based-computer-boot-after-installing-xp-sp3.aspx

wgroten
wgroten

I just tried upgrading my Dell XPS (Intel Dual Coprocessor) desktop with SP3. It hung up during the restart. After waiting patiently for 30 minutes with a blank screen, I elected to powered down the computer. It is now stuck in the endless reboot loop (regardless of whether I select normal, safe mode etc).

Rodney.Owen
Rodney.Owen

Here we go again, people reporting problems, all with the same, maybe copied? problems. First it was Vista, then Vista SP1 now XP SP3. I have been using all of these and find that I am becoming more depressed by the day as I can't ever seem to have any of these or any problems at all. Am I alone on this or is the real answer that people just want to appear knowledgable and so copy what other say. After nearly 30 years in IT it seems the problem may be that we assume people or computer literate when the reality is they know less about computing now than we did when PCs were new.

jrfoleyjr
jrfoleyjr

I decided to sit this one out and let all you unofficial beta testers do the heavy lifting. Once M$ gets it right, maybe...

s.butera
s.butera

I can safely say that any machine we have installed SP3 on, there have not been any problems.

feral
feral

Come on people lets show a little common sense here. BACKUP BACKUP! TEST TEST, before you install patches, that is IT 101. It is totally unrealistic to expect M$ to test a pack against every known Hardware/Software combination! What is worse is the tone of some of the posts implies that this is expected. Every issue that has been experienced by users installing this patch was preventable, yes, it would mean having to reinstall and restore from backup or running a Restore point but beats losing data or being down for 7 days. In addition to this do the math, how much time did you spend troubleshooting and mucking about looking for a solution? Ask yourself,if I spent $50 bucks on an imaging program how much would I have saved when SP3 toasted my box and i rebuilt it with an image? Enough said.

JohnBoehlke
JohnBoehlke

I have had a number of problems since attempting to install SP3 on my Thinkpad. My device manager shows a blank screen, I can not get MS Activesync to install, and now my iPod will not sync. I have tried a number of suggested fixes and nothing will work. I am probably going to have to reinstall XP and start from scratch to resolve all of the problems. I do use Symantec products and there is a lot of finger pointing between MS and Symantec about the root cause of the problem. However, SP3 did load successfully on as couple of Dell desktops and seems to be working OK and these machines also have Symantec software installed.

howard48906
howard48906

I installed SP3 a couple of days ago on my sister-in-law's computer. When I tried to restart the computer wold not boot properly. I finally had to boot in protected mode and uninstall SP3. She has XP MCE 2005.

bmacias
bmacias

At my orginzation we have been using 802.1x w/ a cert authority to allow LAN and Wireless connectivity for authorized machines. After installing SP3 computer were unable to connect to the network. Reviewing SP3 I have found that new Services have been added to XP.

KeithAu001
KeithAu001

The biggest problems I have had with SP3 is that my system re-boots just after it has finnished booting or just after it gets to the desktop. The system will work fine and then if I turn off and restart my system I get a popup saying that Windows has recovered from a serious error blah blah. It sends an error report which in turn opens a web browser window and takes me to a MS page which says that the problem is unknown.. surprise surprise. It also gives me to option to leave a comment... which of course I do, and in no uncertain terms. I have had problems with my antivirus not allowing me to receive emails. It tells me that there is an error in my antivirus and I have to re-start the program, (this has only happened since SP3), so it seems that once again MS has NOT tested the Service Pack properly before releasing it into the wild. It is a shame they cannot be fined for the problems their so-called fixes, patches and updates. The problems that they cause is very similar to a virus, and we all know that to release a virus is illegal and a chargeable offence don't we, so why cant MS be charged?

The 'G-Man.'
The 'G-Man.'

bet you get loads done. So if something fails the first time you give up?

HAL 9000
HAL 9000

Most of the problems are that it doesn't finish the install and then tries to Roll Back tot he Pre SP3 install. That is why SP3 creates a Restore Point before it starts to install itself. Col

Tearat
Tearat

You should download the latest versions first But it depends on what was included in the update

HAL 9000
HAL 9000

To stop the XP Computers downloading a Service Pack for the Auto Update option? http://tinyurl.com/48oojp I use this on all Windows Computers till I need to deploy the Service Pack. Col

JCitizen
JCitizen

Sorry, I'm not familiar with Foxpro 2.6(DOS)

boxfiddler
boxfiddler

if it is MS SP3 that installs an Intel driver (normally hidden and uninstalled if present) to an AMD system? Further, how did an Intel driver get placed on an AMD system in the first place if Windows (that would be MS again) didn't do it?

HAL 9000
HAL 9000

But after having a Intel Computer do the same thing it's a bit hard to believe. Wasn't even the individual computer but a model of NB's that had this problem. Got to love Acer as their response was [b]Isn't that still a Beta?[/b] That was only 10 days ago too. Col

bryanlockyer33
bryanlockyer33

i used vista with/out sp1, had no problems with it at all. As for xp sp3- again no issus, installed it on numerous pc's in the last 6 months all with no issues. i even installed it on a 1996 pc which was running win.95, put a slightly bigger H.D.D on it and even that ran it with only 256mb ram and a intel 600mhz processor!!!!!!! If people r having so many problems with the installation of sp3 maybe its time to go back to school!.

sleepin'dawg
sleepin'dawg

[b]automatic updates(recommended)[/b]???????? Haven't you ever noticed that even though you have it switched off, it somehow manages to get switched on????? It was switched off on my box or at least I thought so, until I got a note saying updates were being [b][i][u]installed [/b][/i][/u]. Checked back in my logs and found that a manually downloaded patch had decided to switch it on for me. [b]Gee!!! Thanks for nothing Microsnot[/b]

JCitizen
JCitizen

I'd be very interested to know.

JCitizen
JCitizen

and do it right; there is no accounting for what clients do, I can only control so much.

bryanlockyer33
bryanlockyer33

i had no issues installin sp3 on any of the pc's/laptops ive installed it to, i found also that if u do encounter problems download the file to a folder (c:downloads/sp3, convert to an .iso file and then install it via magic.iso or daemon tools etc or similar.

Tearat
Tearat

Was to email everyone the link to that page I also told them to wait until I tell them its ok Or to leave it until the next windows reinstall Or to wait until I am there to do it for them But most important backup first Steve

harkiratsin
harkiratsin

The Application is an legacy DOS Application working everything fine under WIN - XP - SP2. Sir, FoxPro is DBMS developed (basically as Most of the times Microsoft Did- bought from someone else) and promoted. Even in windows operating system also. But from Foxpro 9.0 onwards, Microsoft withdraw foxpro from it's Visual Studio.

AndyW360
AndyW360

Microsoft Windows XP Service Pack 3 does not install an intel driver, it's all to do with the master discs used by the computer manufacturer when they put the Windows images on their computer's before selling them, they are using Intel master discs on AMD computers, so as I said "It is not Microsoft's fault !". That is how the Intel driver gets on the AMD based computer and Windows XP Service Pack 3 does not like it. Simple !

AndyW360
AndyW360

I was not aware that Intel computers are also looping when booting ! Well touch wood all the installs of Windows XP Serice Pack 3 I have done so far have been fine, phew !

feral
feral

Hardly a detail I missed, more a case of I assumed that the people in here were savvy enough to have automatic updates turned off. Obviously I was wrong and that will teach me never to assume. However I have never come across a patch that automatically turns that functionality on in any way. However even manually downloaded patches are not infallible and admins should read the documentation, limited as it is in regards to what the patch does. When admins believe that they do not need to read the documentation they are a danger to the business and their own systems. At least you are sensible enough to check your logs when something goes wrong, unlike a lot of so called systems administrators I have been dealing with lately.

tigerbutle
tigerbutle

I am using Symantec, Norton Internet Security. I guess until Service Pack 3 is installed, I will be unable to get any more updates?

JCitizen
JCitizen

all companys must look to improve the security of their applications, just like Microsoft, Apple, BSD, Linux and all other operating systems of the world. Good thing we have Secunia to look out for us, because Apple and the other FOSS communities probably don't have anything like it. Hopefully someone will provide something like it, or soon, at least, for them!

bryanlockyer33
bryanlockyer33

i use an AMD based system, an AMD64 4600+ over clocked to 2x 2.70gb, and i have to probs, either 32bit or 64bit O.S.i did that online scan u left me a message abt (secunia) and my rating was 95%, then did 2 updates, 98% now at 100%. strangely it was adobe and java that were vunerable........think thats a bit irresponsible of the 2 companys.......peace

JCitizen
JCitizen

except I ordered the disc from Microsoft. Haven't had many problems that weren't my fault for not planning properly. Even AMD based mobos were taking it without any of the reported problems.

HAL 9000
HAL 9000

I didn't want a Windows Update to bog down the Networks and make my life impossible either. :D It's just too dangerous not to do that. Col

JCitizen
JCitizen

with breaking this application; with MS ending support. I understand this application runs fairly well using Linux under wine. Maybe you could continue to use it that way and gain your old functionality back. Would probably be easier than trying to migrate to VBF 9. The support chart as MS shows continued support for 9 until 2015.

Tearat
Tearat

But there are a lot of very stupid people who believe there is nothing wrong with a piece of software because they have had no problems Don?t know how many times I have seen some complete moron use that so very very very stupid argument It has even been used by one of Tech Republic's regular writers Using it is the quickest way to lose my respect Using it puts you in the same category as the idiot fan boys If that is not enough by itself then you do not deserve any respect from me or anyone else What is needed is a standard reply like Only a complete moron would think there is no problem simple because they have had no problems Feel free to use it next time some brain dead zombie posts it I am not the first to use that statement Anyway I do like to hear about the successful installs of windows upgrades It is not always a common result But is always good for you It appears the majority of if not all of the problems with service packs are the result of people using OEM recovery or restore disks to set-up their PCs My advice for Windows PC shoppers Do not buy a computer that does not come with 1. An original Microsoft Windows install disk 2. A complete set of driver disks from the component manufacturers (Not hp or Dell or any other OEM who repackages someone else?s hardware As if they could write a better driver than Intel, Asus Gigabyte, VIA, SIS, AMD, Nvidia, Realtek etc There is usually no choice for laptop owners but you can still download drivers from the chip makers) 3. The original manufacturers utility or application disks such as Office or Dvd/Cd burning software Restore or recovery disks from HP (if the cheap pricks actually gave them to you) and others are one of the worst things you can use on YOUR PERSONAL computer For you that would be It is MINE I paid for it I own it No I DO NOT want your crap trial software on MY PERSONAL computer For the truly deaf salesmen you may need to repeat that until they walk away

AndyW360
AndyW360

Well I'm not stupid and I don't think that Windows XP Service Pack 3 is problem free, there are billions of computers worldwide and obviously it is not possible to test all the possible outcomes when installing the service pack. I suppose I'm just one of the lucky ones !

Tearat
Tearat

But I am not stupid enough to think that SP3 has no problems simply because I have had no problems But there is no surprise in that Microsoft have become very good at hiding their mistakes That would have to be one of their biggest innovations The art of deception and misdirection

AndyW360
AndyW360

I have not had any problems installing Windows XP Service Pack 3 and I have installed it on quite a few computers now. I hope the rest you that are having problems get them sorted soon.

reisen55
reisen55

There is such a thing as testing in our Industry and as an industry leader that essentially has hold of the western world by the "you know whats", it is entirely the responsibility of Micro$oft to pretest basic things, like device drivers, before they release a product into mainstream release. That SP3 has been a troubled thing is indicative that they don't listen!!! Hey, Vista is a resounding install success??? Remember Ballmer saying that Vista was soooo damn good that you can install it right out of the box with no problems at all and that you did not need antivirus, spyware or other tools because Vista took care of all of that for you. (First Class tickets, forward area, TITANIC please - See Ballmer).

boxfiddler
boxfiddler

to install service packs. Furthermore, I don't care what Uncle Billy thinks my machine needs. It functions quite well as is. I don't keep personal info on my machine, I use both a hardware and software firewall, I keep up to date on antivirus signature files, do the whole adware/spyware business, etc... I take care of my own sh*t, IOW. Until Uncle Billy gets his head out of his @ss, I don't trust diddly that comes out of Redmond. edit: Uncle Billy my particular pet name for MS, not Bill Gates personally.

JCitizen
JCitizen

Besides what business would it be for Intell to write a driver for an AMD processor? This just doesn't make sense! I've never had an AMD CPU mobo with an Intel CPU driver installed on it. And yes I have one of those HP machines pointed to in the article; but I must admit I either got an update from them for that Turion processor or went to AMD and got one my self; I can't remember. I doubt [b]it[/b] will be a problem, but I will expect problems anyway. I've had a problems with every damn update from MS since the last .NET 2.0 update!

HAL 9000
HAL 9000

The conflict to occur in the first place. If this driver was already there why does it suddenly start to cause a problem after SP3 is applied? Yes I've read the [b]Official Lie[/b] and I don't believe that either as I have seen one model of Acer with a Intel CPU do the exact same thing. More importantly as M$ make all the OEM Disc's why doesn't this issue occur with one of their Disc's? I hope you are not attempting to imply that M$ only make XP install Disc's for Intel's on Intel computers and the ones for AMD are made on AMD based computers are you? I have yet to see a differentiation in M$ OEM Disc's for this. I know the ones that I buy from M$ are supposed to work correctly with all CPU's. Sorry you can't get around it it's M$ Fault plain & simple. If they wrote proper code to begin with this just wouldn't be happening. Col

AndyW360
AndyW360

Manufactures use the wrong discs because they are too lazy to use the right discs. Again, the driver is already installed, it's the Intel driver conflicting on an AMD computer after Windows XP Service Pack 3 is installed. So Microsoft are NOT to blame !

boxfiddler
boxfiddler

MS for the OS, manufacturer/s for the hardware. And why would a manufacturer use an Intel 'master disc' on an AMD machine? And, why does a Service Pack install a driver sitting passively somewhere in the system files?* The SP is from MS, MS is to blame. *per some reading someone posted above

JCitizen
JCitizen

Its the OEMs fault; or perhaps the fault of industry standard practice? We need someone to blame here! I like finding scape goats to whip on subjects like these! ]:)

JCitizen
JCitizen

issues and I don't - but after losing confidence in Symantec and Trend Micro on Personal/Home Office issues, it would be pretty hard for me to recommend any one else but Comodo or Sophos; and I have no idea about Comodo Enterprise products. For the individual home user, I have the utmost confidence in Comodo and Awil's AV solution!

bryanlockyer33
bryanlockyer33

more conflicts with norton and microsoft, now there's a surprise!! Comodo had no issues with sp3, after allowing exe files in firewall safe files installed and runs without issue.......on abt 60 pc's/laptop's. seems to me abt 80% of people havin probs are using norton............

JCitizen
JCitizen

for me and my clients. I've switched them all to freeware, and those that can afford it NOD32 does all I need for anti-virus. The old one size fits all security suite is just not working anymore for us; its back to defense in depth using venerable freebies. Of course if your Enterprise there is no choice unless the CIO will go along with a switch, many people I know are migrating to Sophos; sorry! If SP3 broke your update ability,(MS or NIS) I would think a reinstall of NIS would be in order, if you want to stick with Symantec.

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