10 questions with Ian Clayton: Viewing IT service management from the outside in
Source: Jeff Cerny
Ian Clayton believes customer satisfaction levels should be at the heart of every IT decision -- and he's spent more than three decades finding ways to make that happen.
This download is also available as an entry in our 10 Things blog.
This download is also available as an entry in our 10 Things blog.
| Format: | Size: | 0.00 | |
| Version: | 1.0 | Date: | Jun 2010 |
| Price: | 0.00 | Downloads: | 510 |
