10 things that can go wrong when you upgrade your operating system

Upgrading to a new operating system -- whether it's one personal computer at home or an office full of workstations -- can be a stressful experience. You do it to take advantage of new features or to be able to run new applications, but you approach it with trepidation because you know there are always things that can go wrong. Deb Shinder looks at some of those potential problems and explains how you can prevent them or work around them if they do occur.

This download is also available as an entry in our 10 Things blog.