10 things you should know about ITIL
Source: Tom Mochal
These days, you're likely to hear the term ITIL bandied about in many IT circles--yet a lot of IT managers don't know what ITIL really is. Project management expert Tom Mochal has created a list of key facts to help you get up to speed on ITIL concepts.
He introduces ITIL and its series of publications, describes what ITIL is (and isn't) designed to do, and touches on the three levels of ITIL certification.
This download is also available as an article. Join the discussion and share your experiences and opinions.
He introduces ITIL and its series of publications, describes what ITIL is (and isn't) designed to do, and touches on the three levels of ITIL certification.
This download is also available as an article. Join the discussion and share your experiences and opinions.
| Format: | Size: | 54.00 | |
| Version: | 1.0 | Date: | Nov 2006 |
| Price: | 0.00 | Downloads: | 20570 |
