10 tricks for working more efficiently in Microsoft Outlook

Outlook's extensive feature set stymies a lot of users. They learn a few survival skills on the fly (how to send e-mail, how to enter contacts) but don't take full advantage of Outlook's customization features or various timesaving techniques.

Here are some ways your users can get more mileage out of Outlook, such as automatically printing certain messages when they arrive, creating a custom work week view in the Calendar, and using a rule to make unread mail display in a selected color for more prominence.

This download is also available as an article. Join the discussion and share your experiences and opinions.