Automated Trouble Ticket Tool

September 15, 2004, 12:00am PDT

Source: TechRepublic Pro

Manage help desk calls easily with this VBA-driven Excel workbook. It offers forms for opening and updating tickets, printable statements for record keeping, and a report feature. This version fixes a member-reported problem with the update functionality.

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Format:EXCEL Size:232.00
Version:2.0 Date:Sep 2004
Downloads:15812