Build a solid business case for your VoIP project

This sample chapter, taken from Cisco Press' Taking Charge of your VoIP Project, explains how to build a business case for VoIP. It points out some of the benefits that VoIP can provide and discusses how to analyze return on investment (ROI) for VoIP implementation and management.

A business case for investing in a VoIP implementation requires evaluation of the associated ROI. VoIP offers many potential benefits, including reduced costs, new features, and converged networks. This sample chapter, taken from Cisco Press' Taking Charge of your VoIP Project, explains how to build a business case for VoIP. It points out some of the benefits that VoIP can provide and discusses how to analyze return on investment (ROI) for VoIP implementation and management. The chapter covers the following topics:

• VoIP Benefits and obstacles
• Conditional advertisement
• Aggregation and deaggregation
• Local AS
• QoS policy propagation
• BGP policy accounting
• Case study: AS integration via the Local AS

Title: Taking Charge of your VoIP Project
ISBN: 1587200929
Published: December, 2003
Authors: Randy Zhang and Micah Bartell
Chapter: Chapter 2: Building a Business Case for VoIP
Published by Cisco Press

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