Customize call and messaging management on your Cisco Unified Communications System

Learn the basics of Cisco Unity system operation in this chapter download from Cisco Unity Fundamentals. Learn about Cisco Unity features and functions that will allow you to route and manage calls and messages more efficiently, including:

• Using the Cisco Unity features and functions to route calls and present subscriber options for voice message retrieval
• Using Cisco Personal Communications Assistant (Cisco PCA) to expand the already diverse features available in Cisco Unity
• Using Cisco Personal Assistant (PA) to provide speech-enabled access to Cisco Unity voice messages, corporate directories, conference calling features, and contact lists from any telephone

Title: Cisco Unity Fundamentals
Author: Brian Morgan, Moises Gonzalez
Publisher: Cisco Press
Chapter 2: Using Your Cisco Unified Communications System
ISBN: 1-58705-098-6; Copyright 2005 Cisco Press. All rights reserved.
Used with permission from the publisher. Available from booksellers or direct from Cisco Press