Help Desk Trouble Ticket Template
April 4, 2008, 12:00am PDT
Source: TechRepublic Pro
The Help Desk Trouble Ticket is an important document for the technical support professional. This form contains all the essential fields for maintaining an organized, accountable tech support organization, including general ticket information and problem description. Ample room is also available for follow-up responses by the tech handling the job.
This download is available for free as part of a TechRepublic Pro membership.