Install and upgrade Cisco Unified CallManager

When Cisco first announced that the Cisco CallManager platform would use Microsoft Windows 2000 as a foundation operating system and Microsoft SQL 2000 as a database store, some concern arose that the Cisco administrator would require a thorough understanding of these applications to successfully operate a Cisco IP telephony network. Fortunately, although an understanding of these components can be useful for monitoring and troubleshooting purposes, it is not necessary for Cisco CallManager installation and setup. A simple and effective wizard guides you through installation process; and the upgrade process, though less simple, can be quite smooth as well, if you keep the potential pitfalls in mind. Explore the clean installation and upgrade processes for Cisco CallManager in this sample chapter from Cisco IP Telephony (CIPT) (Authorized Self-Study), 2nd Edition. Chapter coverage includes:

• The requirements to perform Cisco Unified CallManager server installation
• Cisco Unified CallManager installation process
• Cisco Unified CallManager postinstallation procedures
• Cisco Unified CallManager upgrade process

Title: Cisco IP Telephony (CIPT) (Authorized Self-Study), 2nd Edition
ISBN: 158705261X
Published: October 2006
Authors: Jeremy D. Cioara, ILSG Cisco
Chapter: Chapter 3: Cisco Unified CallManager Installation and Upgrades
Published by Cisco Press