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outsourcing
(21 results)-
Downloads
LabTech Software Free Trial
Jul 2011
Looking for an affordable and powerful Managed Services tool to increase your service efficiency, productivity and profitability? Or, transform your break-fix model into a recurring managed...
Provided by LabTech Software
-
Downloads
In-house vs. outsourced help desk costs
Jan 2004
Will you save more money outsourcing your help desk or keeping it in-house? Many IT managers struggle with this question when planning a budget as they look for ways to cut costs. This Excel...
Provided by TechRepublic
-
Downloads
Client Due Diligence Report
Dec 2011
Determining client technology needs and objectives is a difficult process. Without careful planning, critical dependencies and requirements are often overlooked.TechRepublic's sample "Client Due...
Provided by TechRepublic Pro
-
Tools & Templates
Quality assurance checklist for outsourced projects
Jul 2005
You need some level of involvement in an outsourced project to validate that the outsourcer will deliver within your expectations. This checklist will help you monitor the progress of the project...
Provided by TechRepublic
-
Book chapters
Learn critical success factors for optimal help desk organization
Jun 2005
This sample chapter, taken from McGraw-Hill's Introduction to Help Desk Concepts and Skills, examines the different ways help desks are organized and structured. When determining a help desk's...
Provided by McGraw-Hill Professional
-
Downloads
Outsourcing: Sorting out the hype, reality, risks and benefits
Jul 2005
Here is an audiocast of the Churchill Club's panel on outsourcing, featuring four industry experts. On June 28th, the Churchill Club held a panel discussion, "Outsourcing: Sorting Out The Hype,...
Provided by TechRepublic
-
Downloads
Sample SLA for outsourced data backups and retrievals
Apr 2004
Use this sample service level agreement (SLA) if your organization is entering into a contract with a third-party provider to outsource your data backups. This sample document will help you...
Provided by TechRepublic
-
Downloads
10 ways to trim your IT budget
Feb 2008
Nobody likes being told to spend less, but the tough reality is that in many organizations, all departments are seeing their budgets cut -- and that includes IT. The question now is not whether to...
Provided by Deb Shinder
-
Book chapters
Organizing the help desk
Jun 2005
Whether you're building a help desk from the ground up or reorganizing an existing shop, the structure you create should be based on your customers' needs, your budget, your business' culture, and...
Provided by HDI
-
Book chapters
How outsourcing is transforming the information technology business
May 2006
This sample chapter from Outsource: Competing in the Global Productivity Race argues that outsourcing within IT companies will continue over the next decade and discusses important implications...
Provided by Prentice Hall PTR
-
Downloads
Outsourcing: The Integrated Service Delivery strategy
Jan 2005
The outsourcing of IT services is a complex process that requires careful project planning and oversight. To successfully implement an Integrated Service Delivery strategy, you must first develop...
Provided by TechRepublic
-
Book chapters
Successfully execute IT projects by using integrated project plans and standards for measurements
Apr 2007
Chapter four of CMMI for Outsourcing: Guidelines for Software, Systems, and IT Acquisition outlines how to execute projects using integrated project plans and standards for measurement. It covers...
Provided by Addison Wesley Professional
-
Downloads
Strategies for managing and controlling outsourced relationships
Jul 2005
Learn what's entailed in various outsourcing scenarios, the benefits and risks of each option, and factors that make certain types of arrangements most likely to succeed. In the outsourcing...
Provided by TechRepublic
-
Downloads
Take the anti-outsourcing pill -- Hybrid your IT career
Sep 2005
If want to figure out what outsourcing means to you as an IT professional, then you need to read this edition of The Hot Button. If you're still trying to figure out what outsourcing means to you...
Provided by TechRepublic
-
Downloads
TechRepublic's Services Engagement Letter
Feb 2007
When contracting for computer services, it's nice to have a basic understanding that goes beyond a simple verbal conversation. You can use this Engagement Letter as the basis for an understanding...
Provided by TechRepublic Pro
-
Book chapters
Discover the secrets to successfully outsourcing IT services
Mar 2007
As of 2004, the worldwide outsourcing market was expected to grow from $161.9 billion in 2002 to just over $235.6 billion in 2007. On track with this general trend, outsourcing for IT services is...
Provided by IBM Press
-
Downloads
Consultant Code Of Conduct
Sep 2008
Consultants often require a very high ethical standard when pursuing clients and performing work for them. These strict standards are required to ensure the best interest of the client and the...
Provided by TechRepublic Pro
-
White Papers
TechRepublic Web Hosting Evaluation Guide
Feb 2009
Together TechRepublic and Web Hosting Unleashed bring you the all new Web Hosting Evaluation Guide. This download includes premier content from both sites, and is a helpful quick guide on what you...
Provided by TechRepublic
-
Downloads
Quick Guide: Effective Outsourcing
May 2005
Successful outsourcing requires that IT managers define project requirements appropriately and properly measure services received. This guide examines critical elements to review and presents...
Provided by TechRepublic Pro
-
Downloads
IT Manager's Hiring Tool Kit
Oct 2007
This download gives you the tools and templates you need to win management sign-off on new positions, recruit the right individuals, interview effectively, and hire the best candidate for the...
Provided by TechRepublic Pro
-
Downloads
10 things you should know about working with an offshore team
Aug 2008
Every project has challenges -- and having part of your team on the other side of the world only amplifies them. But knowing what to expect when working with an offshore group will help you avoid...
Provided by Jerry Loza
-
Downloads
Client Due Diligence Report
Dec 2011
Determining client technology needs and objectives is a difficult process. Without careful planning, critical dependencies and requirements are often overlooked.TechRepublic's sample "Client Due...
Provided by TechRepublic Pro
-
Downloads
LabTech Software Free Trial
Jul 2011
Looking for an affordable and powerful Managed Services tool to increase your service efficiency, productivity and profitability? Or, transform your break-fix model into a recurring managed...
Provided by LabTech Software
-
White Papers
TechRepublic Web Hosting Evaluation Guide
Feb 2009
Together TechRepublic and Web Hosting Unleashed bring you the all new Web Hosting Evaluation Guide. This download includes premier content from both sites, and is a helpful quick guide on what you...
Provided by TechRepublic
-
Downloads
Consultant Code Of Conduct
Sep 2008
Consultants often require a very high ethical standard when pursuing clients and performing work for them. These strict standards are required to ensure the best interest of the client and the...
Provided by TechRepublic Pro
-
Downloads
10 things you should know about working with an offshore team
Aug 2008
Every project has challenges -- and having part of your team on the other side of the world only amplifies them. But knowing what to expect when working with an offshore group will help you avoid...
Provided by Jerry Loza
-
Downloads
10 ways to trim your IT budget
Feb 2008
Nobody likes being told to spend less, but the tough reality is that in many organizations, all departments are seeing their budgets cut -- and that includes IT. The question now is not whether to...
Provided by Deb Shinder
-
Downloads
IT Manager's Hiring Tool Kit
Oct 2007
This download gives you the tools and templates you need to win management sign-off on new positions, recruit the right individuals, interview effectively, and hire the best candidate for the...
Provided by TechRepublic Pro
-
Book chapters
Successfully execute IT projects by using integrated project plans and standards for measurements
Apr 2007
Chapter four of CMMI for Outsourcing: Guidelines for Software, Systems, and IT Acquisition outlines how to execute projects using integrated project plans and standards for measurement. It covers...
Provided by Addison Wesley Professional
-
Book chapters
Discover the secrets to successfully outsourcing IT services
Mar 2007
As of 2004, the worldwide outsourcing market was expected to grow from $161.9 billion in 2002 to just over $235.6 billion in 2007. On track with this general trend, outsourcing for IT services is...
Provided by IBM Press
-
Downloads
TechRepublic's Services Engagement Letter
Feb 2007
When contracting for computer services, it's nice to have a basic understanding that goes beyond a simple verbal conversation. You can use this Engagement Letter as the basis for an understanding...
Provided by TechRepublic Pro
-
Downloads
Quick Guide: Effective Outsourcing
May 2005
Successful outsourcing requires that IT managers define project requirements appropriately and properly measure services received. This guide examines critical elements to review and presents...
Provided by TechRepublic Pro
-
Book chapters
How outsourcing is transforming the information technology business
May 2006
This sample chapter from Outsource: Competing in the Global Productivity Race argues that outsourcing within IT companies will continue over the next decade and discusses important implications...
Provided by Prentice Hall PTR
-
Downloads
Outsourcing: The Integrated Service Delivery strategy
Jan 2005
The outsourcing of IT services is a complex process that requires careful project planning and oversight. To successfully implement an Integrated Service Delivery strategy, you must first develop...
Provided by TechRepublic
-
Downloads
Outsourcing: Sorting out the hype, reality, risks and benefits
Jul 2005
Here is an audiocast of the Churchill Club's panel on outsourcing, featuring four industry experts. On June 28th, the Churchill Club held a panel discussion, "Outsourcing: Sorting Out The Hype,...
Provided by TechRepublic
-
Tools & Templates
Quality assurance checklist for outsourced projects
Jul 2005
You need some level of involvement in an outsourced project to validate that the outsourcer will deliver within your expectations. This checklist will help you monitor the progress of the project...
Provided by TechRepublic
-
Downloads
Sample SLA for outsourced data backups and retrievals
Apr 2004
Use this sample service level agreement (SLA) if your organization is entering into a contract with a third-party provider to outsource your data backups. This sample document will help you...
Provided by TechRepublic
-
Downloads
In-house vs. outsourced help desk costs
Jan 2004
Will you save more money outsourcing your help desk or keeping it in-house? Many IT managers struggle with this question when planning a budget as they look for ways to cut costs. This Excel...
Provided by TechRepublic
-
Downloads
Take the anti-outsourcing pill -- Hybrid your IT career
Sep 2005
If want to figure out what outsourcing means to you as an IT professional, then you need to read this edition of The Hot Button. If you're still trying to figure out what outsourcing means to you...
Provided by TechRepublic
-
Book chapters
Learn critical success factors for optimal help desk organization
Jun 2005
This sample chapter, taken from McGraw-Hill's Introduction to Help Desk Concepts and Skills, examines the different ways help desks are organized and structured. When determining a help desk's...
Provided by McGraw-Hill Professional
-
Downloads
Strategies for managing and controlling outsourced relationships
Jul 2005
Learn what's entailed in various outsourcing scenarios, the benefits and risks of each option, and factors that make certain types of arrangements most likely to succeed. In the outsourcing...
Provided by TechRepublic
-
Book chapters
Organizing the help desk
Jun 2005
Whether you're building a help desk from the ground up or reorganizing an existing shop, the structure you create should be based on your customers' needs, your budget, your business' culture, and...
Provided by HDI
-
Downloads
Strategies for managing and controlling outsourced relationships
Jul 2005
Learn what's entailed in various outsourcing scenarios, the benefits and risks of each option, and factors that make certain types of arrangements most likely to succeed. In the outsourcing...
Provided by TechRepublic
-
Downloads
Take the anti-outsourcing pill -- Hybrid your IT career
Sep 2005
If want to figure out what outsourcing means to you as an IT professional, then you need to read this edition of The Hot Button. If you're still trying to figure out what outsourcing means to you...
Provided by TechRepublic
-
Downloads
Outsourcing: The Integrated Service Delivery strategy
Jan 2005
The outsourcing of IT services is a complex process that requires careful project planning and oversight. To successfully implement an Integrated Service Delivery strategy, you must first develop...
Provided by TechRepublic
-
Downloads
Outsourcing: Sorting out the hype, reality, risks and benefits
Jul 2005
Here is an audiocast of the Churchill Club's panel on outsourcing, featuring four industry experts. On June 28th, the Churchill Club held a panel discussion, "Outsourcing: Sorting Out The Hype,...
Provided by TechRepublic
-
Book chapters
How outsourcing is transforming the information technology business
May 2006
This sample chapter from Outsource: Competing in the Global Productivity Race argues that outsourcing within IT companies will continue over the next decade and discusses important implications...
Provided by Prentice Hall PTR
-
Downloads
TechRepublic's Services Engagement Letter
Feb 2007
When contracting for computer services, it's nice to have a basic understanding that goes beyond a simple verbal conversation. You can use this Engagement Letter as the basis for an understanding...
Provided by TechRepublic Pro
-
Book chapters
Discover the secrets to successfully outsourcing IT services
Mar 2007
As of 2004, the worldwide outsourcing market was expected to grow from $161.9 billion in 2002 to just over $235.6 billion in 2007. On track with this general trend, outsourcing for IT services is...
Provided by IBM Press
-
Downloads
LabTech Software Free Trial
Jul 2011
Looking for an affordable and powerful Managed Services tool to increase your service efficiency, productivity and profitability? Or, transform your break-fix model into a recurring managed...
Provided by LabTech Software
-
Downloads
Consultant Code Of Conduct
Sep 2008
Consultants often require a very high ethical standard when pursuing clients and performing work for them. These strict standards are required to ensure the best interest of the client and the...
Provided by TechRepublic Pro
-
White Papers
TechRepublic Web Hosting Evaluation Guide
Feb 2009
Together TechRepublic and Web Hosting Unleashed bring you the all new Web Hosting Evaluation Guide. This download includes premier content from both sites, and is a helpful quick guide on what you...
Provided by TechRepublic
-
Tools & Templates
Quality assurance checklist for outsourced projects
Jul 2005
You need some level of involvement in an outsourced project to validate that the outsourcer will deliver within your expectations. This checklist will help you monitor the progress of the project...
Provided by TechRepublic
-
Downloads
Sample SLA for outsourced data backups and retrievals
Apr 2004
Use this sample service level agreement (SLA) if your organization is entering into a contract with a third-party provider to outsource your data backups. This sample document will help you...
Provided by TechRepublic
-
Downloads
In-house vs. outsourced help desk costs
Jan 2004
Will you save more money outsourcing your help desk or keeping it in-house? Many IT managers struggle with this question when planning a budget as they look for ways to cut costs. This Excel...
Provided by TechRepublic
-
Downloads
10 ways to trim your IT budget
Feb 2008
Nobody likes being told to spend less, but the tough reality is that in many organizations, all departments are seeing their budgets cut -- and that includes IT. The question now is not whether to...
Provided by Deb Shinder
-
Book chapters
Organizing the help desk
Jun 2005
Whether you're building a help desk from the ground up or reorganizing an existing shop, the structure you create should be based on your customers' needs, your budget, your business' culture, and...
Provided by HDI
-
Book chapters
Successfully execute IT projects by using integrated project plans and standards for measurements
Apr 2007
Chapter four of CMMI for Outsourcing: Guidelines for Software, Systems, and IT Acquisition outlines how to execute projects using integrated project plans and standards for measurement. It covers...
Provided by Addison Wesley Professional
-
Downloads
Client Due Diligence Report
Dec 2011
Determining client technology needs and objectives is a difficult process. Without careful planning, critical dependencies and requirements are often overlooked.TechRepublic's sample "Client Due...
Provided by TechRepublic Pro
-
Downloads
Quick Guide: Effective Outsourcing
May 2005
Successful outsourcing requires that IT managers define project requirements appropriately and properly measure services received. This guide examines critical elements to review and presents...
Provided by TechRepublic Pro
-
Downloads
IT Manager's Hiring Tool Kit
Oct 2007
This download gives you the tools and templates you need to win management sign-off on new positions, recruit the right individuals, interview effectively, and hire the best candidate for the...
Provided by TechRepublic Pro
-
Book chapters
Learn critical success factors for optimal help desk organization
Jun 2005
This sample chapter, taken from McGraw-Hill's Introduction to Help Desk Concepts and Skills, examines the different ways help desks are organized and structured. When determining a help desk's...
Provided by McGraw-Hill Professional
-
Downloads
10 things you should know about working with an offshore team
Aug 2008
Every project has challenges -- and having part of your team on the other side of the world only amplifies them. But knowing what to expect when working with an offshore group will help you avoid...
Provided by Jerry Loza
