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(73 results)Search the Library
Mission Statement
TechRepublic's Download Directory is the place to get free tech resources in a variety of formats, including PDF versions of popular articles, "10 things" lists, sample chapters from technology books, "How do I..." problem-solving guides, cheat sheets for knocking out IT tasks, keyboard shortcuts, glossaries, career pointers, and collections of tips and techniques that focus on critical topics.
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Downloads
10 New Year's resolutions for end users
Dec 2005
Why should IT pros be the only ones looking at ways to do things better in 2006? End users have a little room for improvement, too. IT professionals worth their salt are constantly striving to...
Provided by TechRepublic
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Downloads
10 things you can do to organize and lead effective meetings
Feb 2006
It's easy to disparage those tedious meetings that are run by someone else--but are your own meetings any more useful and productive? These pointers will help ensure that your colleagues don't...
Provided by TechRepublic
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Downloads
Disaster recovery plan knowledge pack
Jan 2005
Learn how to develop and implement a comprehensive disaster plan for your IT organization using the disaster recovery principles outlined in this TechRepublic compilation. If your IT...
Provided by TechRepublic Pro
-
Whitepapers - Video
TechRepublic Live 2011: How Windows 8 enables IT pros to implement private cloud
Oct 2011
A video recording of a presentation by Tom Shinder given at TechRepublic Live 2011 in Louisville, KY, on September 29th, 2011.
Provided by TechRepublic.com
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Downloads
Disaster recovery white paper
Oct 2003
This PowerPoint presentation on disaster recovery includes steps to take for disaster recovery and a sample DR plan.
Provided by TechRepublic
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Downloads
TechRepublic's Newsletter Template Kit
May 2005
Problem: You need to inform all employees about IT services and accomplishments. Solution: Order TechRepublic's IT newsletter templates to get a head start with design and content that you can...
Provided by TechRepublic Pro
-
Downloads
Mini-glossary: Cloud computing terms you should know
Mar 2010
You don't have to know everything about cloud computing, but a familiarity with the terminology will help you follow the trends and industry developments. This glossary offers a rundown of the...
Provided by Deb Shinder
-
Downloads
10 questions on cloud computing: An interview with Accenture's Jimmy Harris
Nov 2010
As cloud solutions gain traction in the enterprise, new challenges are emerging. Accenture's managing director of cloud computing looks at how businesses should address these challenges and how...
Provided by Jeff Cerny
-
Downloads
The ultimate list of IT support links
Mar 2005
Fill up your Favorites list with more than 60 links to helpful IT support sites. This update to our popular download for support pros offers Web resources for hardware, software, programming,...
Provided by TechRepublic
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Downloads
10 applications you can move to the cloud
Nov 2010
Providers have made great strides in improving the security and reliability of cloud services -- so much so that Justin James sees a number of areas where moving applications to the cloud makes a...
Provided by Justin James
-
Downloads
Assess staff needs with this spreadsheet
Aug 2002
Determining the number of IT staff needed is not a completely scientific process. But this spreadsheet goes a long way toward helping the IT manager make that determination.
Provided by TechRepublic
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Downloads
Compare three disaster recovery solutions
Dec 2004
Choose the disaster recovery solution that is best for your organization. Evaluate the pros and cons of the three basic options: tape backup, high availability, and remote availability.
Provided by TechRepublic
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Downloads
10 things you should know about being a great IT manager
Nov 2005
The 10 suggestions outlined in this download can help both new and seasoned managers become great IT managers. IT Managers can easily get caught up in day-to-day operations and activities and...
Provided by TechRepublic
-
Downloads
SWOT employee analysis worksheet
Jul 2001
Conducting a SWOT analysis to determine employee strengths, weaknesses, opportunities, and threats is a common planning strategy. This article offers a new look at an old strategy and includes a...
Provided by TechRepublic
-
Downloads
Focus your DR planning by using these five levels of disaster classification
Dec 2005
Nearly everyone involved in disaster recovery planning has some idea of the types of disasters that could strike, but few have concrete ideas on how to apply those concepts to the plan itself....
Provided by TechRepublic
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Downloads
Get new IT employees off to the right start with this orientation checklist
Sep 2005
A good orientation program makes new hires feel comfortable and introduces the organization's culture, supervisors, coworkers, and work expectations. This list will help you set new employees up...
Provided by TechRepublic
-
Downloads
TechRepublic's Internet Usage Policy
Aug 2006
Numerous studies indicate personal Internet use at work is the leading cause of lost productivity in the workplace. In addition, personal use of the Internet can introduce viruses, trigger spyware...
Provided by TechRepublic Pro
-
Downloads
Gartner's top 10 technologies for 2011
Oct 2010
Gartner has identified its top technologies for next year. Larry Dignan explains the rationale behind those choices and shares his thoughts on their viability and impact.This download is also...
Provided by Larry Dignan
-
Downloads
10 items for your disaster recovery wish list
Apr 2008
We all have to address disaster recovery (DR) at various levels, but we typically must apply the technology to fit rigid parameters -- such as less cost or functionality -- instead of being able...
Provided by Rick Vanover
-
Downloads
Track issued equipment and installed software with these comprehensive worksheets
Jan 2006
You need to account for every piece of equipment you issue and every application you install on user machines--but staying on top of all that recordkeeping can be a nightmare. These worksheets...
Provided by TechRepublic
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Downloads
10 things to consider before deploying a cloud
Mar 2010
If you're planning to set up a cloud, be forewarned: The process could turn out to be time consuming, complicated, and expensive. Jack Wallen shares his cloud deployment experiences.This download...
Provided by Jack Wallen
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Downloads
Quickly assess new employees' computer skills with this evaluation form
Feb 2006
Develop the best plan for training and supporting new employees by using this form to gauge their level of computer expertise. When a new employee walks in the door, the IT staff has gained a...
Provided by TechRepublic
-
Downloads
The top 10 IT disasters of all time
Nov 2007
There are plenty of recorded examples where faulty hardware and software have cost organizations dearly, both financially and in terms of reputation -- and resulted in some near misses for the...
Provided by TechRepublic
-
Downloads
Organizing for systems management
Mar 2005
IT organizations often require restructuring to support company growth, increased customer demand, changing business requirements, acquisitions, mergers, buyouts, or other industry changes. But...
Provided by TechRepublic
-
Downloads
Administrator's Guide to Disaster Planning and Recovery, 3rd Edition - PDF
Jul 2005
IT managers must make disaster planning a top priority if they are to prevent data loss and maintain business continuity in times of crisis. Unfortunately, day-to-day operations too often usurp...
Provided by TechRepublic Pro
-
Downloads
Sample Support Pro Hiring Sheet
Apr 2010
CIO Scott Lowe knows that the best support pros have more than technical knowledge going for them. Here is a sample hiring sheet with interview questions you can ask to make sure you get the best...
Provided by Scott Lowe
-
Downloads
10 questions on why IT is not a department anymore: An interview with Julius Tomei
Sep 2010
Longtime IT leader Julius Tomei has seen the role of IT change drastically over the past three decades. See why he believes IT has moved beyond crunching numbers, spitting out reports, and...
Provided by Jeff Cerny
-
Downloads
Eight tips for conducting valuable one-on-one sessions
May 2005
Managing your team members is somewhat like managing a project: You need a plan and you need to keep up with what's going on. One way to address both of those needs is to conduct regular...
Provided by TechRepublic
-
Downloads
10 questions on REthinking the WORKplace: An interview with 37signals' Jason Fried
Feb 2010
In a recent interview, Jason Fried discussed what he's learned from building a successful Web-based software company and shared his take on marketing, product focus, and growing the business.This...
Provided by Jeff Cerny
-
Tools & Templates
Technical conference report template
Mar 2010
With today's shrinking IT budgets, tech leaders must get the maximum value from every training dollar. This IT conference report template will make it easier to justify costs, establish value, and...
Provided by TechRepublic
-
Downloads
IT managers share 15 complaints about CIOs
May 2005
One of the best ways to gauge your management skills as a CIO is to measure them against common concerns voiced by IT managers about their bosses. When TechRepublic asked, members unleashed a host...
Provided by TechRepublic
-
Downloads
TechRepublic's Portable Storage Policy
Jul 2006
Portable storage devices--including flash memory-based "thumb" drives, portable audio players (such as Apple Corp.'s iPod) and external hard drives--present numerous and significant security...
Provided by TechRepublic Pro
-
Downloads
Achieving executive balance: Nine ways leaders and managers work together
May 2006
Although it's not apparent in the structure of some organizations, leaders and managers have highly distinct roles, and both are essential to the success of the business. See if the traits...
Provided by TechRepublic
-
Downloads
Five tactics to help ensure that the best resumes land on your desk
Oct 2005
HR can sometimes be a graveyard for resumes of excellent job candidates. Follow these tips to keep promising resumes from getting lost in the HR shuffle. Hiring the right people is arguably the...
Provided by TechRepublic
-
Downloads
Twenty-four characteristics of a robust infrastructure process
Jun 2005
It's impossible to build a topnotch infrastructure without thorough and diligent attention to its processes--and that includes everything from defining the process in terms of a sound business...
Provided by TechRepublic
-
Downloads
10 things you should do to build a solid capacity planning effort
Aug 2005
These pointers will help you develop a comprehensive capacity plan that can grow into a manageable and effective formal process. Trying to predict when you'll need additional resources, how much...
Provided by TechRepublic
-
Downloads
10 things you should know about successful cloud-based BPM
Aug 2010
Business process management offers many enticing benefits, including impressive ROI. The problem is, it often fails. See how BPM in a cloud environment can help you overcome barriers to a...
Provided by Vinaykumar Mummigatti
-
Downloads
TechRepublic's Change Order Form
Dec 2004
You can use this document template as a standard form for requesting and tracking IT changes in your organization. With this form, you can keep IT staff informed of needed changes and ensure that...
Provided by TechRepublic Pro
-
Downloads
Disaster Recovery and Business Continuity Plan
Apr 2012
To prevent data loss and maintain business continuity in times of crisis, organizations must make disaster planning a top priority. This guide will help you identify what systems and data should...
Provided by TechRepublic Pro
-
Downloads
10+ tools every support tech should have in their repair kit
Apr 2006
Some techs seem to get by with just a multitool and a smile, but the rest of us need something more substantial. This 6-minute audiocast identifies 12 essential items to carry with you whenever...
Provided by TechRepublic
-
Downloads
Disaster Recovery and Business Continuity Plan
Apr 2012
To prevent data loss and maintain business continuity in times of crisis, organizations must make disaster planning a top priority. This guide will help you identify what systems and data should...
Provided by TechRepublic Pro
-
Downloads
IaaS cloud provider comparison spreadsheet
Jan 2012
TechRepublic Enterprise Cloud blogger Thoran Rodrigues compiled the criteria on which to base a side-by-side comparison of infrastructure-as-a-service (IaaS) cloud providers. Download the article...
Provided by Thoran Rodrigues
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Whitepapers - Video
TechRepublic Live 2011: How Windows 8 enables IT pros to implement private cloud
Oct 2011
A video recording of a presentation by Tom Shinder given at TechRepublic Live 2011 in Louisville, KY, on September 29th, 2011.
Provided by TechRepublic.com
-
Downloads
10 questions on cloud computing: An interview with Accenture's Jimmy Harris
Nov 2010
As cloud solutions gain traction in the enterprise, new challenges are emerging. Accenture's managing director of cloud computing looks at how businesses should address these challenges and how...
Provided by Jeff Cerny
-
Downloads
10 applications you can move to the cloud
Nov 2010
Providers have made great strides in improving the security and reliability of cloud services -- so much so that Justin James sees a number of areas where moving applications to the cloud makes a...
Provided by Justin James
-
Downloads
Gartner's top 10 technologies for 2011
Oct 2010
Gartner has identified its top technologies for next year. Larry Dignan explains the rationale behind those choices and shares his thoughts on their viability and impact.This download is also...
Provided by Larry Dignan
-
Downloads
10 questions on why IT is not a department anymore: An interview with Julius Tomei
Sep 2010
Longtime IT leader Julius Tomei has seen the role of IT change drastically over the past three decades. See why he believes IT has moved beyond crunching numbers, spitting out reports, and...
Provided by Jeff Cerny
-
Downloads
10 ways to keep your sanity when working with a consultant
Aug 2010
Any time your organization brings in outside IT help, there's an opportunity for misunderstandings, inefficiencies, and conflicts. These steps will help preempt problems.This download is also...
Provided by Calvin Sun
-
Downloads
10 things you should know about successful cloud-based BPM
Aug 2010
Business process management offers many enticing benefits, including impressive ROI. The problem is, it often fails. See how BPM in a cloud environment can help you overcome barriers to a...
Provided by Vinaykumar Mummigatti
-
Downloads
10 things you may not know about using Amazon Web Services in the enterprise
Jun 2010
Amazon Web Services recently sponsored a half-day event for potential enterprise customers. If you're planning to deploy AWS in your company, you should be aware of the questions and concerns that...
Provided by Larry Dignan
-
Downloads
Sample Support Pro Hiring Sheet
Apr 2010
CIO Scott Lowe knows that the best support pros have more than technical knowledge going for them. Here is a sample hiring sheet with interview questions you can ask to make sure you get the best...
Provided by Scott Lowe
-
Downloads
Mini-glossary: Cloud computing terms you should know
Mar 2010
You don't have to know everything about cloud computing, but a familiarity with the terminology will help you follow the trends and industry developments. This glossary offers a rundown of the...
Provided by Deb Shinder
-
Tools & Templates
Technical conference report template
Mar 2010
With today's shrinking IT budgets, tech leaders must get the maximum value from every training dollar. This IT conference report template will make it easier to justify costs, establish value, and...
Provided by TechRepublic
-
Downloads
10 things to consider before deploying a cloud
Mar 2010
If you're planning to set up a cloud, be forewarned: The process could turn out to be time consuming, complicated, and expensive. Jack Wallen shares his cloud deployment experiences.This download...
Provided by Jack Wallen
-
Downloads
10 questions on REthinking the WORKplace: An interview with 37signals' Jason Fried
Feb 2010
In a recent interview, Jason Fried discussed what he's learned from building a successful Web-based software company and shared his take on marketing, product focus, and growing the business.This...
Provided by Jeff Cerny
-
Downloads
10 questions on the IT executive role in a government enterprise: An interview with Ellen Barry
Apr 2009
Ellen Barry is the CIO of one of the largest convention centers in the country -- responsible for providing technical support for the business as well as running a revenue-generating IT shop that...
Provided by Jeff Cerny
-
Downloads
10 items for your disaster recovery wish list
Apr 2008
We all have to address disaster recovery (DR) at various levels, but we typically must apply the technology to fit rigid parameters -- such as less cost or functionality -- instead of being able...
Provided by Rick Vanover
-
Downloads
The top 10 IT disasters of all time
Nov 2007
There are plenty of recorded examples where faulty hardware and software have cost organizations dearly, both financially and in terms of reputation -- and resulted in some near misses for the...
Provided by TechRepublic
-
Downloads
Crash Course: Microsoft Access 2003-Intermediate Skills
Aug 2006
This Microsoft Access - Intermediate Skills presentation provides a preformatted presentation for helping staff better leverage the database application's capabilities. It covers such things as...
Provided by TechRepublic Pro
-
Downloads
Crash Course: Microsoft PowerPoint-Advanced Functionality
Aug 2006
This Microsoft PowerPoint - Advanced Functionality presentation is a preformatted solution for training staff to maximize Microsoft PowerPoint's more advanced functions. The accompanying handout...
Provided by TechRepublic Pro
-
Downloads
TechRepublic's Internet Usage Policy
Aug 2006
Numerous studies indicate personal Internet use at work is the leading cause of lost productivity in the workplace. In addition, personal use of the Internet can introduce viruses, trigger spyware...
Provided by TechRepublic Pro
-
Downloads
Crash Course: Microsoft PowerPoint 2003-Intermediate Skills
Aug 2006
This Microsoft PowerPoint - Intermediate Skills presentation provides a preformatted presentation for helping staff members better leverage the capabilities of this presentation software. The...
Provided by TechRepublic Pro
-
Downloads
Spyware - The Unseen Enemy
Aug 2006
The Spyware: The Unseen Enemy presentation is a prepackaged solution for addressing spyware-related problems facing organizations. This pre-packaged presentation contains everything you need to...
Provided by TechRepublic Pro
-
Downloads
Microsoft Word 2003 - Advanced Functionality
Aug 2006
The Microsoft Word 2003 Advanced Functionality presentation provides a preformatted solution for helping end users make the most of Microsoft Word features. The Lunch and Learn presentation also...
Provided by TechRepublic Pro
-
Downloads
Crash Course: Microsoft Word Basics
Jul 2006
The Microsoft Word Basics presentation provides a preformatted presentation for familiarizing staff with Microsoft Word. The accompanying Quick Reference Sheet can be distributed to attendees at...
Provided by TechRepublic Pro
-
Downloads
TechRepublic's Portable Storage Policy
Jul 2006
Portable storage devices--including flash memory-based "thumb" drives, portable audio players (such as Apple Corp.'s iPod) and external hard drives--present numerous and significant security...
Provided by TechRepublic Pro
-
Downloads
TechRepublic's IT Resource Tool Kit
Mar 2005
Burn your own CD version of TechRepublic's IT Resource Tool Kit. This download is a complete image of the CD available for sale in our TechRepublic catalog. TechRepublic's 2001 IT Resource Tool...
Provided by TechRepublic Pro
-
Downloads
The Best of TechProGuild 2000--ISO
Jan 2005
Relive the past by burning your own CD version of The Best of TechProGuild 2000 CD-ROM. This download is a complete image of the CD available for sale in our TechRepublic catalog. The years 1999...
Provided by TechRepublic Pro
-
Downloads
TechRepublic Pro's IT Server Task Form: Employee Demotion
Feb 2006
Not everyone moves up the corporate ladder. Some go the other direction. Employee demotions can create just as much work as new hires. This form will help you track the tasks necessary to change...
Provided by TechRepublic Pro
-
Downloads
Decision Tree: Hiring Full Time vs. Contracting New Employees
Mar 2006
What's the best choice for your organization when it comes time to add staff? Do you hire new full-time employees or should you just contract out the new work? Use this Visio diagram to chart the...
Provided by TechRepublic Pro
-
Downloads
IT Hiring Kit: Support Professional
Jul 2008
Updated with new questions and Interviewer's Hiring Guide! The IT Hiring Kit for Support Professionals will help you interview, evaluate, and select suitable candidates for an IT support...
Provided by TechRepublic Pro
-
Downloads
TechRepublic Pro's Business Case Template: New IT Manager
Feb 2006
IT managers are a critical part of the IT team and the organization. Oftentimes, the top IT manager is a member of the executive staff. In that role, the IT manager must be able to communicate...
Provided by TechRepublic Pro
-
Downloads
Administrator's Guide to Disaster Planning and Recovery, 3rd Edition - PDF
Jul 2005
IT managers must make disaster planning a top priority if they are to prevent data loss and maintain business continuity in times of crisis. Unfortunately, day-to-day operations too often usurp...
Provided by TechRepublic Pro
-
Downloads
IT Manager's Tool Kit, 2nd Ed. - ISO
Dec 2004
Burn your own CD version of TechRepublic's IT Manager's Tool Kit. This download is a complete image of the CD available for sale in our TechRepublic catalog. Maximize your time with 75-plus...
Provided by TechRepublic Pro
-
Downloads
TechRepublic's Newsletter Template Kit
May 2005
Problem: You need to inform all employees about IT services and accomplishments. Solution: Order TechRepublic's IT newsletter templates to get a head start with design and content that you can...
Provided by TechRepublic Pro
-
Downloads
10 questions to ask when a technology solution is deployed by non-IT staff
May 2006
When a business solution is deployed by someone who isn't in IT, your department may be left out of the loop--a serious liability when you're called upon to play a role in the integration and...
Provided by TechRepublic
-
Downloads
Infrastructure monitoring: Gathering process information
May 2006
This VBScript gathers detailed information about all of the running processes on each system. This powerful VBScript entry in Scott Lowe's Infrastructure Monitoring Project, gathers detailed...
Provided by TechRepublic
-
Downloads
Achieving executive balance: Nine ways leaders and managers work together
May 2006
Although it's not apparent in the structure of some organizations, leaders and managers have highly distinct roles, and both are essential to the success of the business. See if the traits...
Provided by TechRepublic
-
Downloads
10 things you should do to build a solid capacity planning effort
Aug 2005
These pointers will help you develop a comprehensive capacity plan that can grow into a manageable and effective formal process. Trying to predict when you'll need additional resources, how much...
Provided by TechRepublic
-
Downloads
SWOT employee analysis worksheet
Jul 2001
Conducting a SWOT analysis to determine employee strengths, weaknesses, opportunities, and threats is a common planning strategy. This article offers a new look at an old strategy and includes a...
Provided by TechRepublic
-
Downloads
Gartner's top 10 technologies for 2011
Oct 2010
Gartner has identified its top technologies for next year. Larry Dignan explains the rationale behind those choices and shares his thoughts on their viability and impact.This download is also...
Provided by Larry Dignan
-
Downloads
SWOT employee analysis worksheet
Jul 2001
Conducting a SWOT analysis to determine employee strengths, weaknesses, opportunities, and threats is a common planning strategy. This article offers a new look at an old strategy and includes a...
Provided by TechRepublic
-
Downloads
10 questions on REthinking the WORKplace: An interview with 37signals' Jason Fried
Feb 2010
In a recent interview, Jason Fried discussed what he's learned from building a successful Web-based software company and shared his take on marketing, product focus, and growing the business.This...
Provided by Jeff Cerny
-
Tools & Templates
Technical conference report template
Mar 2010
With today's shrinking IT budgets, tech leaders must get the maximum value from every training dollar. This IT conference report template will make it easier to justify costs, establish value, and...
Provided by TechRepublic
-
Downloads
White paper: IT production services
Oct 2004
The key component to building a competitive IT infrastructure is through IT production services.
Provided by TechRepublic
-
Downloads
12 crucial components of facilities management
Mar 2005
Facilities management in an IT infrastructure involves diligence and coordination of efforts across a number of elements, from climate control and backup power to earthquake safeguards. Yet many...
Provided by TechRepublic
-
Downloads
Twenty-four characteristics of a robust infrastructure process
Jun 2005
It's impossible to build a topnotch infrastructure without thorough and diligent attention to its processes--and that includes everything from defining the process in terms of a sound business...
Provided by TechRepublic
-
Downloads
Build consensus and communication through effective governance
Sep 2005
A properly designed governance structure is the framework that supports the ability of an organization to function. See how the proper design and implementation of a governance model can have a...
Provided by TechRepublic
-
Downloads
Good communication practices should be viewed as deliverables
Aug 2005
Achieving effective communications within the IT department and with other groups and individuals is a key business objective, so it needs to be given the same priority as a mission-critical...
Provided by TechRepublic
-
Downloads
The best dumb user stories of 1999
Nov 1999
We asked TechRepublic readers to submit their favorite dumb user stories, and we've put them all together in this collection for you to read and enjoy.
Provided by TechRepublic
-
Downloads
Follow these eight procedures to reduce termination trauma
Jul 2005
Delivering the news of a termination is an unpleasant part of your job, but these eight tips can help smooth the process and make it less stressful for everyone involved. Terminations are a fact...
Provided by TechRepublic
-
Downloads
Interview strategies for fighting age bias
Apr 2005
Age bias can be a significant obstacle for older IT professionals seeking work. But your odds of overcoming it improve if you can identify it early during the job interview process and know the...
Provided by TechRepublic
-
Downloads
IT managers share 15 complaints about CIOs
May 2005
One of the best ways to gauge your management skills as a CIO is to measure them against common concerns voiced by IT managers about their bosses. When TechRepublic asked, members unleashed a host...
Provided by TechRepublic
-
Downloads
Five things support pros should take care of before leaving on vacation
Aug 2005
You're about ready to hit the door for that long-awaited vacation, but your joy is diminished by worries that you're leaving something unresolved. Run through this list to make sure you're...
Provided by TechRepublic
-
Downloads
10 things you should do to build a solid capacity planning effort
Aug 2005
These pointers will help you develop a comprehensive capacity plan that can grow into a manageable and effective formal process. Trying to predict when you'll need additional resources, how much...
Provided by TechRepublic
-
Downloads
10 questions to ask when a technology solution is deployed by non-IT staff
May 2006
When a business solution is deployed by someone who isn't in IT, your department may be left out of the loop--a serious liability when you're called upon to play a role in the integration and...
Provided by TechRepublic
-
Downloads
TechRepublic's IT Resource Tool Kit
Mar 2005
Burn your own CD version of TechRepublic's IT Resource Tool Kit. This download is a complete image of the CD available for sale in our TechRepublic catalog. TechRepublic's 2001 IT Resource Tool...
Provided by TechRepublic Pro
-
Downloads
The Best of TechProGuild 2000--ISO
Jan 2005
Relive the past by burning your own CD version of The Best of TechProGuild 2000 CD-ROM. This download is a complete image of the CD available for sale in our TechRepublic catalog. The years 1999...
Provided by TechRepublic Pro
-
Downloads
TechRepublic Pro's IT Server Task Form: Employee Demotion
Feb 2006
Not everyone moves up the corporate ladder. Some go the other direction. Employee demotions can create just as much work as new hires. This form will help you track the tasks necessary to change...
Provided by TechRepublic Pro
-
Downloads
10 things you may not know about using Amazon Web Services in the enterprise
Jun 2010
Amazon Web Services recently sponsored a half-day event for potential enterprise customers. If you're planning to deploy AWS in your company, you should be aware of the questions and concerns that...
Provided by Larry Dignan
-
Downloads
10 things you should know about successful cloud-based BPM
Aug 2010
Business process management offers many enticing benefits, including impressive ROI. The problem is, it often fails. See how BPM in a cloud environment can help you overcome barriers to a...
Provided by Vinaykumar Mummigatti
-
Downloads
10 ways to keep your sanity when working with a consultant
Aug 2010
Any time your organization brings in outside IT help, there's an opportunity for misunderstandings, inefficiencies, and conflicts. These steps will help preempt problems.This download is also...
Provided by Calvin Sun
-
Downloads
Crash Course: Microsoft Word Basics
Jul 2006
The Microsoft Word Basics presentation provides a preformatted presentation for familiarizing staff with Microsoft Word. The accompanying Quick Reference Sheet can be distributed to attendees at...
Provided by TechRepublic Pro
-
Downloads
Microsoft Word 2003 - Advanced Functionality
Aug 2006
The Microsoft Word 2003 Advanced Functionality presentation provides a preformatted solution for helping end users make the most of Microsoft Word features. The Lunch and Learn presentation also...
Provided by TechRepublic Pro
-
Downloads
Spyware - The Unseen Enemy
Aug 2006
The Spyware: The Unseen Enemy presentation is a prepackaged solution for addressing spyware-related problems facing organizations. This pre-packaged presentation contains everything you need to...
Provided by TechRepublic Pro
-
Downloads
Crash Course: Microsoft PowerPoint 2003-Intermediate Skills
Aug 2006
This Microsoft PowerPoint - Intermediate Skills presentation provides a preformatted presentation for helping staff members better leverage the capabilities of this presentation software. The...
Provided by TechRepublic Pro
-
Downloads
Crash Course: Microsoft PowerPoint-Advanced Functionality
Aug 2006
This Microsoft PowerPoint - Advanced Functionality presentation is a preformatted solution for training staff to maximize Microsoft PowerPoint's more advanced functions. The accompanying handout...
Provided by TechRepublic Pro
-
Downloads
Crash Course: Microsoft Access 2003-Intermediate Skills
Aug 2006
This Microsoft Access - Intermediate Skills presentation provides a preformatted presentation for helping staff better leverage the database application's capabilities. It covers such things as...
Provided by TechRepublic Pro
-
Downloads
10 questions on the IT executive role in a government enterprise: An interview with Ellen Barry
Apr 2009
Ellen Barry is the CIO of one of the largest convention centers in the country -- responsible for providing technical support for the business as well as running a revenue-generating IT shop that...
Provided by Jeff Cerny
-
Downloads
10 things to consider before deploying a cloud
Mar 2010
If you're planning to set up a cloud, be forewarned: The process could turn out to be time consuming, complicated, and expensive. Jack Wallen shares his cloud deployment experiences.This download...
Provided by Jack Wallen
-
Book chapters
Get up to speed on service level management
Sep 2005
This sample chapter, taken from Cisco Press' Practical Service Level Management: Delivering High-Quality Web-Based Services explains the basic of Service Level Management (SLM), which...
Provided by Cisco Press
-
Downloads
Sample Support Pro Hiring Sheet
Apr 2010
CIO Scott Lowe knows that the best support pros have more than technical knowledge going for them. Here is a sample hiring sheet with interview questions you can ask to make sure you get the best...
Provided by Scott Lowe
-
Downloads
10 questions on why IT is not a department anymore: An interview with Julius Tomei
Sep 2010
Longtime IT leader Julius Tomei has seen the role of IT change drastically over the past three decades. See why he believes IT has moved beyond crunching numbers, spitting out reports, and...
Provided by Jeff Cerny
-
Downloads
Eight tips for conducting valuable one-on-one sessions
May 2005
Managing your team members is somewhat like managing a project: You need a plan and you need to keep up with what's going on. One way to address both of those needs is to conduct regular...
Provided by TechRepublic
-
Downloads
TechRepublic's Portable Storage Policy
Jul 2006
Portable storage devices--including flash memory-based "thumb" drives, portable audio players (such as Apple Corp.'s iPod) and external hard drives--present numerous and significant security...
Provided by TechRepublic Pro
-
Downloads
TechRepublic's Change Order Form
Dec 2004
You can use this document template as a standard form for requesting and tracking IT changes in your organization. With this form, you can keep IT staff informed of needed changes and ensure that...
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Quickly assess new employees' computer skills with this evaluation form
Feb 2006
Develop the best plan for training and supporting new employees by using this form to gauge their level of computer expertise. When a new employee walks in the door, the IT staff has gained a...
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The ultimate list of IT support links
Mar 2005
Fill up your Favorites list with more than 60 links to helpful IT support sites. This update to our popular download for support pros offers Web resources for hardware, software, programming,...
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When IT needs access to sensitive data, implement a policy with teeth
Aug 2005
To effectively do its job, the IT department sometimes needs access to information others would prefer to keep to themselves. One solution is this simple policy, which guarantees complete...
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Infrastructure monitoring: Gathering process information
May 2006
This VBScript gathers detailed information about all of the running processes on each system. This powerful VBScript entry in Scott Lowe's Infrastructure Monitoring Project, gathers detailed...
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