Jeff Dray's top 10 help desk calls

Source: Jeff Dray

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Having spent a number of years fielding help desk calls, Jeff Dray has accumulated quite a collection of clueless user stories. Here are 10 of his favorites.

This download is also available as an entry in our User Support blog.
Format:PDF Size:304.00
Version:1.0 Date:Jul 2009
Price:0.00 Downloads:1580