Organizing for systems management

IT organizations often require restructuring to support company growth, increased customer demand, changing business requirements, acquisitions, mergers, buyouts, or other industry changes. But what factors should be considered when reorganizing an IT department's infrastructure branch? This in-depth analysis looks at three key aspects of restructuring decisions—departmental responsibilities, planning orientation, and infrastructure processes—and the part they play in organizing your department's technical services, network services, computer operations, customer service, and system management functions.