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career development
(370 results)-
Fundamental Principles of Network Security
Read this white paper to discover the secrets to maintaining security at your organization. The more you know the safer you'll be.
Sponsored by APC by Schneider Electric Date: Wed, 08 Apr 2009 00:00:00 -0700
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Downloads
10 really dumb mistakes to avoid in the field
Mar 2010
Certain mistakes are almost guaranteed to result in problems that can cost you clients. Make sure you don't fall prey to these common missteps.This download is also available as an entry in our 10...
Provided by Jack Wallen
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Tools & Templates
Billable Hours Tracker
Dec 2010
Keeping track of those billable hours is tedious but essential. So IT consultant Susan Harkins built a little automated tool to make the task a bit easier.
Provided by Susan Harkins
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Downloads
10 things you should know about creating a resume for a high-level IT position
Sep 2005
The resume of the experienced IT professional needs to emphasize technical accomplishments and successful projects. These tips will help you build a targeted resume that attracts the type of...
Provided by TechRepublic
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Downloads
IT Professional's Resume Makeover Guide
Sep 2011
The resources in TechRepublic's IT Professional's Resume Makeover Guide, can help you craft a resume that stands out with hiring managers. So don't let a bad resume keep you from getting your IT...
Provided by TechRepublic Pro
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Downloads
10 IT positions ranked by prestige
Mar 2011
People will often judge you by your job title -- as unfair as that may be. Alan Norton ranks 10 IT job roles based on the degree of respect they command.This download is also available as an entry...
Provided by Alan Norton
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Downloads
10 curses of the analytical thinker
May 2011
Being a left-brain thinker can be an asset in the IT field. But as Alan Norton observes, it's not without its shortcomings.This download is also available as an entry in our 10 Things blog.
Provided by Alan Norton
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White Papers
Resource Guide: 10 Tech Skills You Should Develop Over the Next Five Years
Aug 2008
If you want a job where you can train in a particular skill set and then never have to learn anything new, IT isn't the field for you. But if you like to be constantly learning new things and...
Provided by TechRepublic
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Downloads
10 pitfalls of rookie management teams
May 2011
Inexperienced execs may make mistakes -- but the smart ones will learn from those mistakes and pick up sound strategies from seasoned leaders. Here's some advice to get you on the right track.This...
Provided by Steve Tobak
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Downloads
10+ things you should do when you resign
Mar 2008
Although it might be tempting to deliver a few choice remarks or leave things in a mess when you quit a job, that bridge-burning is likely to come back to haunt you. It's far better to depart in a...
Provided by Calvin Sun
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Videos
TechRepublic Live 2011: The best ways to boost your IT career in 2012
Oct 2011
A video recording of a presentation by a panel that included Jason Hiner (moderator), Toni Bowers, Rick Vanover, Donovan Colbert, at Grace Simrall given at TechRepublic Live 2011 in Louisville,...
Provided by TechRepublic.com
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Downloads
The 10 biggest moments in IT history
Sep 2009
Despite its relatively short lifespan, IT has had some huge watershed moments. Jack Wallen followed the tech timeline to identify the most pivotal events.This download is also available as an...
Provided by Jack Wallen
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Downloads
TechRepublic 2010 IT skills and salary report
Mar 2010
In conjunction with Global Knowledge, TechRepublic presents this year's IT skills and salary report. Find out about IT employment trends, areas of growth and decline, skills that are in demand,...
Provided by TechRepublic
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Downloads
Project Management Resource Kit
Oct 2010
In this comprehensive IT Project Management Resource kit, you'll find over 70 step-by-step outstanding tips provided by experienced IT project managers. You'll find pre-planning advice such as how...
Provided by TechRepublic Pro
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Downloads
Support Specialist Policies and Training
Oct 2010
TechRepublic's Support Specialist Policies and Training product provides templates to help you create customized Support policies, as well as presentations to get users up to speed on Microsoft...
Provided by TechRepublic Pro
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Downloads
500 Things You Need To Know To Succeed In Your IT career
Mar 2009
This exciting new career guide is designed to help you develop and cultivate your skills and excel in the workplace. TechRepublic's IT Career Guide provides you with "500 Things You Need to Know...
Provided by TechRepublic Pro
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Downloads
10 alternative careers for burned-out IT workers
Mar 2011
So you're thinking about leaving IT -- but you're not sure what to do instead. Here are a few alternative fields where you might be able to use your talents in more satisfying ways.This download...
Provided by Jack Wallen
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Downloads
10 reasons for quitting IT
Feb 2011
There are a lot of upsides to working in IT -- but depending on your situation, you might find yourself considering other career options. Jack Wallen describes a few factors that could be the last...
Provided by Jack Wallen
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Tools & Templates
A CIO resume template
May 2002
If you're dusting off that resume to revamp for a new career goal or just to get it up to date, this new CIO resume template will help guide you on what should be included and how best to present...
Provided by TechRepublic
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Downloads
500 Things Every IT Manager Needs to Know: Volume 1
Jun 2011
As an IT manager, you face a wide variety of challenges, from improving your team's productivity and hiring the right people to managing your budget and developing your career. Successfully...
Provided by TechRepublic Pro
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Downloads
500 Things Every IT Support Pro Needs to Know: Volume 1
May 2011
From troubleshooting application errors and managing your company's network to handling remote users and securing your data, IT support professionals face a wide variety of challenges. And...
Provided by TechRepublic Pro
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Downloads
10 things you gotta have to succeed in IT
Apr 2011
Everyone seems to agree that IT is a tough field. But what does it take to overcome the adversities and become a successful IT pro? These qualities may be the key.This download is also available...
Provided by Jack Wallen
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Downloads
10 ways techs can make extra cash
Mar 2009
If you're searching for opportunities to supplement your income -- or you're in between jobs and need some work to tide you over -- the tech field offers a number of possibilities. Erik Eckel runs...
Provided by Erik Eckel
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Downloads
10+ IT pros share the utilities and tools they can't live without
Feb 2009
One way to make your job a little easier is to find out which tools other IT pros rely on -- and then try them out for yourself. Susan Harkins extracted a list of favorite tools from 13 IT pros,...
Provided by Susan Harkins
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Downloads
10 email tips for preventing problems and avoiding aggravation
May 2011
There are plenty of ways to mishandle email communications -- and mistakes can range from embarrassing to inefficient to highly irritating. These tips will help you sidestep potential email...
Provided by Calvin Sun
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Downloads
The 10 best IT certifications: 2010
Aug 2010
The certification landscape changes as rapidly as the technologies you support. Here's an updated list of certs that currently offer the most value and validity for IT pros.This download is also...
Provided by Erik Eckel
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Downloads
Is ITIL certification worth the time and cost?
Feb 2010
The ITIL certification asks a fairly hefty price in terms of time and money (thousands of dollars). Is it worth it?
Provided by Toni Bowers
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Downloads
Job snapshot: Systems Administrator
Feb 2010
Have you ever thought about becoming a systems administrator? To get a reality check, here's some insight into the role from a working IT pro.
Provided by Toni Bowers
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Downloads
10 ways to become an IT superstar
Jan 2011
Becoming a sought-after industry expert requires dedication, planning, and hard work. Here are some things you can do to make it happen. This download is also available as an entry in our 10...
Provided by Deb Shinder
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Downloads
Five simple tips that will improve your writing a thousand percent
Jan 2010
Social media, texting, and rampant blogging may be dumbing down our writing skills. Here are a few ways to keep your writing professional and clear -- without sweating a bunch of picky grammar...
Provided by Jody Gilbert
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Downloads
High impact resume for the experienced IT pro
May 2002
The resume of the experienced IT professional needs to emphasize technical accomplishments and successful projects. Here is an example you can download and use as a template for creating your own...
Provided by TechRepublic
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Downloads
10 slide design tips for producing powerful and effective presentations
Sep 2006
You can't build a compelling presentation that communicates your message if your slides are cluttered, text-heavy, or ugly. But by following a few design principles, you can avoid some of the...
Provided by TechRepublic
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Downloads
Consulting resume example
Aug 2003
IT managers who want to find consulting work first need to create a specific consulting resume. Download this revamped IT manager resume to use as a guide in making your current resume more...
Provided by TechRepublic
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Downloads
10 tips for delivering bad news
Apr 2011
Giving someone bad news is never easy, but there are right ways and wrong ways of going about it. Calvin Sun has some advice on the best methods for sharing unpleasant information.This download is...
Provided by Calvin Sun
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Downloads
10 dirty little secrets you should know about working in IT
Aug 2007
If you're preparing for a career in IT or are new to the field, many of the "dirty little secrets" in this list may surprise you because we don't usually talk about them out loud. But if you're an...
Provided by Jason Hiner
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Downloads
Quick resume tip: Hone your Job Objective statement
Feb 2010
Some people don't use an Objective statement in a resume at all. But for those who do, it can be a powerful tool. Here are some tips for doing it correctly.
Provided by Toni Bowers
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Downloads
10 challenges facing IT
Apr 2011
From retaining top talent to building a positive public image to innovating despite budget constraints, IT has plenty of obstacles to overcome. Alan Norton provides an overview of some of the big...
Provided by Alan Norton
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Downloads
Nineteen words that don't belong in your resume
Feb 2005
Career coaches or head hunters may have told you that creating an effective resume means punching it up with jazzy verbs and adjectives. Not so, say IT hiring managers. In fact, if you're using...
Provided by TechRepublic
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Downloads
Seven steps to a sharper IT manager resume
Jul 2005
Tune up your resume with the help of these simple refinements. If a little dust has accumulated on your resume, now's the time for an update. These steps will help you revamp your resume to...
Provided by TechRepublic
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Downloads
Quick resume tip: Don't go overboard with formatting
Feb 2010
It's good for your resume to stand out, but you don't want to overdo the formatting. Here's a quick example of what not to do.
Provided by Toni Bowers
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Downloads
13 interview questions that will help reveal a candidate's true qualities
Oct 2005
Today's IT job hunters are often so adept at fielding interview questions, it can be difficult to get a read on whether they'd be a good fit for your organization. Asking some of these questions...
Provided by TechRepublic
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Videos
TechRepublic Live 2011: The best ways to boost your IT career in 2012
Oct 2011
A video recording of a presentation by a panel that included Jason Hiner (moderator), Toni Bowers, Rick Vanover, Donovan Colbert, at Grace Simrall given at TechRepublic Live 2011 in Louisville,...
Provided by TechRepublic.com
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Downloads
IT Professional's Resume Makeover Guide
Sep 2011
The resources in TechRepublic's IT Professional's Resume Makeover Guide, can help you craft a resume that stands out with hiring managers. So don't let a bad resume keep you from getting your IT...
Provided by TechRepublic Pro
-
Downloads
500 Things Every IT Manager Needs to Know: Volume 1
Jun 2011
As an IT manager, you face a wide variety of challenges, from improving your team's productivity and hiring the right people to managing your budget and developing your career. Successfully...
Provided by TechRepublic Pro
-
Downloads
500 Things Every IT Support Pro Needs to Know: Volume 1
May 2011
From troubleshooting application errors and managing your company's network to handling remote users and securing your data, IT support professionals face a wide variety of challenges. And...
Provided by TechRepublic Pro
-
Downloads
10 pitfalls of rookie management teams
May 2011
Inexperienced execs may make mistakes -- but the smart ones will learn from those mistakes and pick up sound strategies from seasoned leaders. Here's some advice to get you on the right track.This...
Provided by Steve Tobak
-
Downloads
10 email tips for preventing problems and avoiding aggravation
May 2011
There are plenty of ways to mishandle email communications -- and mistakes can range from embarrassing to inefficient to highly irritating. These tips will help you sidestep potential email...
Provided by Calvin Sun
-
Downloads
10 curses of the analytical thinker
May 2011
Being a left-brain thinker can be an asset in the IT field. But as Alan Norton observes, it's not without its shortcomings.This download is also available as an entry in our 10 Things blog.
Provided by Alan Norton
-
Downloads
10 challenges facing IT
Apr 2011
From retaining top talent to building a positive public image to innovating despite budget constraints, IT has plenty of obstacles to overcome. Alan Norton provides an overview of some of the big...
Provided by Alan Norton
-
Downloads
10 things you gotta have to succeed in IT
Apr 2011
Everyone seems to agree that IT is a tough field. But what does it take to overcome the adversities and become a successful IT pro? These qualities may be the key.This download is also available...
Provided by Jack Wallen
-
Downloads
10 tips for delivering bad news
Apr 2011
Giving someone bad news is never easy, but there are right ways and wrong ways of going about it. Calvin Sun has some advice on the best methods for sharing unpleasant information.This download is...
Provided by Calvin Sun
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Downloads
10 reasons you deserve a raise
Mar 2011
If your experience, dedication, and skills make you an excellent IT pro, but your salary doesn't reflect your hard work or the value you deliver, it could be time to ask for a raise. Jack Wallen...
Provided by Jack Wallen
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Downloads
10 things you should know about hiring a business or systems analyst
Mar 2011
Hiring the right business/systems analyst can be a tricky undertaking because the necessary skills and experience are often hard to define. Justin James offers some basic ways to help identify the...
Provided by Justin James
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Downloads
10 IT positions ranked by prestige
Mar 2011
People will often judge you by your job title -- as unfair as that may be. Alan Norton ranks 10 IT job roles based on the degree of respect they command.This download is also available as an entry...
Provided by Alan Norton
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Downloads
10 alternative careers for burned-out IT workers
Mar 2011
So you're thinking about leaving IT -- but you're not sure what to do instead. Here are a few alternative fields where you might be able to use your talents in more satisfying ways.This download...
Provided by Jack Wallen
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Downloads
10 stages of a nightmare job search
Mar 2011
It's tough to keep your spirits up when you've been job hunting for an eternity. But Steve Tobak has been there, and his perspective may help you get through the ordeal. This download is also...
Provided by Steve Tobak
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Downloads
10 common job-hunting mistakes (and how to avoid them)
Mar 2011
Many people are job hunting these days, but some are making mistakes that are hurting their chances. Learn to avoid these mistakes and you'll be ahead of the pack.This download is also available...
Provided by Kathryn Ullrich
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Downloads
10 reasons for quitting IT
Feb 2011
There are a lot of upsides to working in IT -- but depending on your situation, you might find yourself considering other career options. Jack Wallen describes a few factors that could be the last...
Provided by Jack Wallen
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Downloads
The 10 most annoying employees
Feb 2011
Certain behaviors are almost guaranteed to drive your boss crazy. Unfortunately, you might not even know you're doing it -- until the day you're shown the door.This download is also available as...
Provided by Steve Tobak
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Downloads
The 10 biggest LinkedIn annoyances
Feb 2011
As useful as LinkedIn is for promoting your career or business and connecting with other professionals, users have voiced some major peeves. Tim Heard rounded up the top complaints.This download...
Provided by Tim Heard
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Downloads
10 hot areas of expertise for IT specialists
Feb 2011
Success in the IT field is increasingly tied to specialization -- but what particular tech niches are most in demand? Deb Shinder runs through the IT specialties that top the list.This download is...
Provided by Deb Shinder
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Downloads
10 tips for dealing with difficult people
Feb 2011
Some people are just plain hard to get along with. But you don't have to let them get under your skin. Calvin Sun offers advice for surviving your encounters with vexing customers and...
Provided by Calvin Sun
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Downloads
10 tips for boosting your career in 2011
Jan 2011
From developing cross-functional skills to aligning your contributions with company goals, these tips will help you map out a plan for advancing your career in 2011. This download is also...
Provided by Kathryn Ullrich
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Downloads
10+ ways to minimize generational differences in the workplace
Jan 2011
If you're having a tough time communicating with co-workers who are much younger or older than you are, take heart: These tips can help you close the generation gap. This download is also...
Provided by Calvin Sun
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Downloads
10 things you can do to move up the IT career ladder
Jan 2011
IT pros who want to advance their careers need to lay the groundwork by developing the right relationships, refining their communications skills, and expanding their breadth of knowledge.This...
Provided by Matt Eventoff
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Downloads
10 workplace rules of engagement
Jan 2011
Despite our best intentions, our workplace behavior is sometimes less than perfect. Here are some rules to help minimize the missteps and improve our on-the-job interactions.This download is also...
Provided by Steve Tobak
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Downloads
Five simple tips that will improve your writing a thousand percent
Jan 2010
Social media, texting, and rampant blogging may be dumbing down our writing skills. Here are a few ways to keep your writing professional and clear -- without sweating a bunch of picky grammar...
Provided by Jody Gilbert
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Downloads
10 things to consider when working with people from a non-U.S. background
Jan 2011
Working effectively with associates from other countries requires an awareness of potential misunderstandings. Calvin Sun offers some advice on how to make sure communications go smoothly.This...
Provided by Calvin Sun
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Downloads
10 resolutions to help grow your consulting business in 2011
Jan 2011
The start of a new year is a good time to take stock and establish goals for improvement. Jack Wallen suggests some measures to help your consultancy thrive in the months to come.This download is...
Provided by Jack Wallen
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Downloads
10 ways to become an IT superstar
Jan 2011
Becoming a sought-after industry expert requires dedication, planning, and hard work. Here are some things you can do to make it happen. This download is also available as an entry in our 10...
Provided by Deb Shinder
-
Downloads
10 ways to make sure your clients pay you
Dec 2010
Mishandled billing can spell disaster for your consultancy. To keep the cash flowing, follow these tips to make sure you get paid on time.This download is also available as an entry in our 10...
Provided by Jack Wallen
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Downloads
10 ways to deal with a personal or professional weakness
Dec 2010
If some issue or trait is holding you back, you don't have to resign yourself to it. Here's practical advice for taking steps to overcome whatever hurdles are standing in your way.This download is...
Provided by Calvin Sun
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Tools & Templates
Billable Hours Tracker
Dec 2010
Keeping track of those billable hours is tedious but essential. So IT consultant Susan Harkins built a little automated tool to make the task a bit easier.
Provided by Susan Harkins
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Downloads
The 10 greatest moments of Microsoft-Apple collaboration
Nov 2010
Microsoft versus Apple has long been the marquee rivalry of the technology industry, but the two companies also have a long history as frenemies. Here are their 10 greatest collaborations. This...
Provided by Jason Hiner
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Downloads
10 things that good bosses do
Nov 2010
Eliminating bad behaviors from your management repertoire is a step in the right direction. But to truly excel as a boss, you must learn how to motivate, inspire, and challenge your staff.This...
Provided by Steve Tobak
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Downloads
10 things you might be doing that could hurt your career
Nov 2010
If your job isn't going as well as you'd hoped, you may unwittingly be doing something that's holding you back. Alan Norton looks at some of the less obvious ways people sabotage their...
Provided by Alan Norton
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Downloads
10 ways to destroy your management career
Nov 2010
Your career can survive a few missteps -- in fact, what you learn from your mistakes can fuel your progress. But certain errors are guaranteed to blow your aspirations to smithereens. Here are 10...
Provided by Steve Tobak
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Downloads
10 ways for road warriors to avoid snags and snafus
Oct 2010
From small aggravations to huge headaches, a lot can go wrong when you hit the road. Veteran globetrotter Brien Posey offers some advice that will help you stay productive when you travel.This...
Provided by Brien Posey
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Downloads
Writing a Good Social Media Policy
Oct 2010
This presentation by Rick Vanover appeared at TechRepublic Live 2010 in Louisville, KY, on July 1-2, 2010.
Provided by TechRepublic.com
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Downloads
The Great Open Source Debate
Oct 2010
This presentation by Scott Lowe and Jack Wallen appeared at TechRepublic Live 2010 in Louisville, KY, on July 1-2, 2010.
Provided by TechRepublic.com
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Downloads
The Consumerization of IT
Oct 2010
This presentation by Bill Detwiler appeared at TechRepublic Live 2010 in Louisville, KY, on July 1-2, 2010.
Provided by TechRepublic.com
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Downloads
TechRepublic 2010 IT skills and salary report
Mar 2010
In conjunction with Global Knowledge, TechRepublic presents this year's IT skills and salary report. Find out about IT employment trends, areas of growth and decline, skills that are in demand,...
Provided by TechRepublic
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Downloads
Get the money you deserve: How to negotiate a pay raise
Jul 2000
Looking for a substantial pay hike? Industry experts recommend strategies that get results, and other IT pros share the techniques that have helped them achieve their salary goals.
Provided by TechRepublic
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Downloads
10+ things you should do when you resign
Mar 2008
Although it might be tempting to deliver a few choice remarks or leave things in a mess when you quit a job, that bridge-burning is likely to come back to haunt you. It's far better to depart in a...
Provided by Calvin Sun
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Tools & Templates
Encourage professional growth with this development plan template
Aug 2005
This simple template can serve as a tool for promoting the professional development of your employees by outlining their developmental objectives and defining specific measures to achieve them. ...
Provided by TechRepublic
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Downloads
IT Hiring Kit: Network Administrator, 2009
Jun 2009
This is an updated version of our popular Hiring Kit for Network Administrators. We have updated the interview questions to reflect newer technology and have added an Interview Questions key form...
Provided by TechRepublic Pro
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Downloads
10 ways to raise the credibility of your IT group
Jun 2009
Your IT department can't succeed or contribute value to the organization unless you have the respect and trust of the executive team and your customers. Here are some strategies that will help you...
Provided by Calvin Sun
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Downloads
10 easy ways to improve your public speaking
Jun 2009
If the thought of speaking in front of a group makes your blood run cold, here's good news: You can employ a variety of simple tricks to take the edge off your nerves so that your delivery will be...
Provided by Jack Wallen
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Downloads
10+ ways to improve your writing by self-editing
Jun 2009
If you want your writing to be polished, professional, and effective, you'll need to develop a system for reviewing your work with a critical eye. Here are some concrete steps you can take to...
Provided by Susan Harkins
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Downloads
Full video of TechRepublic's 10-Year Anniversary Community Event
Jul 2009
On June 26, 2009, TechRepublic celebrated its 10-Year Anniversary with a Community Event in Louisville, Kentucky, where TechRepublic first launched on May 3, 1999 and where its editorial...
Provided by TechRepublic
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Downloads
10 ways to stay out of trouble when you post to social networking sites
Jul 2009
The new head of British foreign intelligence recently demonstrated that anyone can suffer potentially embarrassing or damaging revelations through social networking activity - and even the most...
Provided by Deb Shinder
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Downloads
10 ways technology can help (or hurt) your professional image
Jul 2009
Increasingly sophisticated communications options have introduced a number of gotchas into the business world. Calvin Sun looks at some phone, email, and voicemail best practices that will help...
Provided by Calvin Sun
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Downloads
A pragmatic approach to training programmers
Jul 2009
Justin James believes there should be two educational tracks for software programmers: a true computer science program that focuses on a very mathematical, theoretical approach to programming, and...
Provided by Justin James
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Downloads
10 ways to make sure your conference calls aren't a waste of time
Jul 2009
The downturn in travel budgets has sparked an increase in the number of conference calls among those collaborating across distributed environments. Unfortunately, a lot of those calls are poorly...
Provided by Thom Langford
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Downloads
10 ways to stay sane in your cubicle
Aug 2009
If you're stuck in a cube 40 hours a week, you may need a few coping strategies to keep from going crazy. Jack Wallen offers some survival tips to help make your workdays more bearable - and maybe...
Provided by Jack Wallen
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Downloads
10 great ideas from five great bosses
Aug 2009
Despite the tough economy, many companies are still enjoying great successes. Executive and leadership coach John McKee shares some ideas you can use to build a more successful organization.This...
Provided by John McKee
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Downloads
10 rules for the Twitter neophyte
Sep 2009
If you're just beginning to explore the potential benefits of Twitter, these recommendations will help you build a network that has some real value.This download is also available as an entry in...
Provided by Jeff Cerny
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Downloads
10 tips and tactics for dealing with conflict
Sep 2009
A little common sense and preemptive action can defuse conflicts before they get out of hand. These tips will help you manage and resolve touchy situations.This download is also available as an...
Provided by John McKee
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Downloads
10+ things to check when your presentation runs into technical problems
Sep 2009
Sometimes, it's the little things that derail a presentation - and it's easy to get rattled and overlook them. This list will help you troubleshoot some common presentation glitches.This download...
Provided by Calvin Sun
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Downloads
10 mistakes that rookie IT consultants make
Sep 2009
IT consulting is a tough, competitive field, and there are ample opportunities to mishandle the job. Erik Eckel offers some cautionary advice for IT consultants who are just starting out.This...
Provided by Erik Eckel
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Downloads
Cisco CatOS Command Charts
Sep 2004
Becoming proficient with Cisco equipment means remembering a whole new set of commands. These command charts give you a quick way to look up the needed CatOS commands when you need them. This...
Provided by TechRepublic Pro
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Downloads
The 10 biggest moments in IT history
Sep 2009
Despite its relatively short lifespan, IT has had some huge watershed moments. Jack Wallen followed the tech timeline to identify the most pivotal events.This download is also available as an...
Provided by Jack Wallen
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Downloads
10 public speaking traps and how to avoid them
Oct 2009
You can sail past most problems that pop up during a presentation if you're ready for them. These strategies will help you finesse common public speaking pitfalls. This download is also available...
Provided by Calvin Sun
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Downloads
10 questions on customer service and 'delivering happiness': An interview with Zappos CEO Tony Hsieh
Oct 2009
Online retailer Zappos has grown astronomically since launching 10 years ago. CEO Tony Hsieh talks about superior service, corporate culture, and the science of happiness. This download is also...
Provided by Jeff Cerny
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Downloads
Building credibility and enabling change: 10 questions with CIO John Golden
Oct 2009
Creating trust within the business, automating processes, serving a broad range of requirements - and climbing Mount Everest. See how one CIO has tackled his professional and personal goals. This...
Provided by Jeff Cerny
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Downloads
10 ways to deal with a bad boss
Nov 2009
Is your boss about to drive you crazy? Here are some coping strategies to help you keep your sanity (and maybe your job).This download is also available as an entry in our 10 Things blog.
Provided by Calvin Sun
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Downloads
10 aspects of executive presence
Nov 2009
Great leaders project a certain presence that's hard to pin down -- but unmistakable. See if you recognize these qualities in yourself or in the executives you admire.This download is also...
Provided by Steve Tobak
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Downloads
10 things you should know about bloggers and blogging
Nov 2009
If you're thinking about taking on a blogging gig, Rick Vanover has some pointers and a look at what you can expect.This download is also available as an entry in our 10 Things blog.
Provided by Rick Vanover
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Downloads
10 questions on practical transformation: An interview with Cook County's CIO
Nov 2009
As CIO of the second-largest county in the United States, Antonio Hylton is pursuing some major transformational goals. Find out about his job, his plan, and his vision of the future.This download...
Provided by Jeff Cerny
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Downloads
10 reasons you're not closing the deal in your job search
Nov 2009
If your job leads fail to pan out - again and again - it might be time to rethink your approach. Deb Shinder offers some job search do's and don'ts.This download is also available as an entry in...
Provided by Deb Shinder
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Downloads
Unemployment Rescue Kit
Nov 2009
When IT program manager Andrew Makar found himself the victim of unexpected downsizing, he mapped out a strategy for finding a new job - and it worked. The tips, tactics, and contact matrix tool...
Provided by Andrew Makar
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Downloads
10 ways to use holiday parties to climb the career ladder
Dec 2009
You may not be looking forward to that office party, but you can make it work to your career advantage.This download is also available as an entry in our IT Leadership blog.
Provided by John McKee
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Downloads
10 books every IT pro should read
Dec 2009
If you have a little extra time on your hands -- or if one of your New Year's resolutions is to become a more well-rounded IT pro -- check out this recommended reading list. This download is also...
Provided by Greg Shultz
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Downloads
10 ways to tame the chaos and organize your office life
Dec 2009
With a new year around the corner, now is the perfect time to clear the decks and develop some new habits to help you get your office life on track - and keep it that way.This download is also...
Provided by Jack Wallen
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Downloads
Make your presentations outstanding by breaking these 10 habits
Dec 2009
If your presentations aren't memorable and engaging, certain habits could be standing in your way. See how to turn those habits around and achieve positive results.This download is also available...
Provided by Jeff Cerny
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Downloads
10 ways your organization can look unprofessional
Dec 2009
Even a topnotch outfit can alienate clients and compromise professional relationships if it fails to adhere to certain business practices. Calvin Sun explains some common missteps.This download is...
Provided by Calvin Sun
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Downloads
Tech pros: Don't forget to develop your writing skills
Jan 2010
Career blogger Toni Bowers says IT pros who think writing skills aren't important should think again. Find out why good written communication skills are vital, and read pertinent survey data from...
Provided by Toni Bowers
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Downloads
10 things you should never do on a consulting job
Jan 2010
There are plenty of ways to shoot yourself in the foot when you're out on a job. Jack Wallen lists a few of the worst offenses.This download is also available as an entry in our 10 Things blog.
Provided by Jack Wallen
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Downloads
Employee background screenings up dramatically
Jan 2010
According to recent survey data, an increasing number of employers are screening job applicants for credit problems and criminal backgrounds. But is this practice legal, and are screening results...
Provided by Toni Bowers
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Downloads
10 things you can do to advance your career as a developer
Jan 2010
Tackling new challenges beyond your regular IT niche will help expand your knowledge and skill set. Here are some career-building opportunities you may not have considered.This download is also...
Provided by Alan Norton
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Downloads
10 things you should (and shouldn't) do if you're mad at your boss
Jan 2010
If your manager pushes you too far, it might be tempting to channel Conan O'Brien. But before things get out of hand, check out this alternative advice.This download is also available as an entry...
Provided by Steve Tobak
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