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Mission Statement
TechRepublic's Download Directory is the place to get free tech resources in a variety of formats, including PDF versions of popular articles, "10 things" lists, sample chapters from technology books, "How do I..." problem-solving guides, cheat sheets for knocking out IT tasks, keyboard shortcuts, glossaries, career pointers, and collections of tips and techniques that focus on critical topics.
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Downloads
IT Manager resume makeover
Dec 2002
You may have fantastic credentials, but if they're not presented in the best light, they won't get you past the application process. Take a look at this resume makeover for some tips on how to...
Provided by TechRepublic
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Downloads
10 books every IT pro should read
Dec 2009
If you have a little extra time on your hands -- or if one of your New Year's resolutions is to become a more well-rounded IT pro -- check out this recommended reading list. This download is also...
Provided by Greg Shultz
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Downloads
10 mistakes that rookie IT consultants make
Sep 2009
IT consulting is a tough, competitive field, and there are ample opportunities to mishandle the job. Erik Eckel offers some cautionary advice for IT consultants who are just starting out.This...
Provided by Erik Eckel
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Downloads
Unemployment Rescue Kit
Nov 2009
When IT program manager Andrew Makar found himself the victim of unexpected downsizing, he mapped out a strategy for finding a new job - and it worked. The tips, tactics, and contact matrix tool...
Provided by Andrew Makar
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Downloads
10 indispensable tools for personal branding
Apr 2010
Social networking tools are proliferating so quickly, it's tough to target the ones that will help you promote yourself effectively. Dan Schawbel offers this overview of those that are worth your...
Provided by Dan Schawbel
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Downloads
10 aspects of executive presence
Nov 2009
Great leaders project a certain presence that's hard to pin down -- but unmistakable. See if you recognize these qualities in yourself or in the executives you admire.This download is also...
Provided by Steve Tobak
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Downloads
Six ways to shoot yourself in the foot during an IT job interview
Apr 2005
You may be an excellent candidate for a particular IT position, with skills that are an ideal match for the job. But if you make one of these missteps during the interview, you could wind up...
Provided by TechRepublic
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Downloads
Interview follow-up letter templates
Apr 2003
Job search efforts don't end with getting an interview. IT professionals must follow up each and every job interview with a thank you letter. Here are three letter templates that you can download...
Provided by TechRepublic
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Downloads
An improved CIO resume
Mar 2003
Resume expert Kevin Donlin edits a CIO's resume and offers suggestions on improvement. You can download this resume critique and compare and revise your own resume.
Provided by TechRepublic
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Downloads
10 flagrant grammar mistakes that make you look stupid
May 2006
Sending a less-than-perfect e-mail to a friend is one thing; mistakes aren't really a problem. But if you want to craft an error-free message that reflects your professionalism, be on the lookout...
Provided by Jody Gilbert
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Downloads
The 10 worst things about working from home
Aug 2010
There are plenty of good things about working from home -- but for every upside, there may be an equal and opposite downside.This download is also available as an entry in our 10 Things blog.
Provided by Becky Roberts
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Downloads
10 things that good bosses do
Nov 2010
Eliminating bad behaviors from your management repertoire is a step in the right direction. But to truly excel as a boss, you must learn how to motivate, inspire, and challenge your staff.This...
Provided by Steve Tobak
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Downloads
10 tips for dealing with difficult people
Feb 2011
Some people are just plain hard to get along with. But you don't have to let them get under your skin. Calvin Sun offers advice for surviving your encounters with vexing customers and...
Provided by Calvin Sun
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Downloads
The 10 most annoying employees
Feb 2011
Certain behaviors are almost guaranteed to drive your boss crazy. Unfortunately, you might not even know you're doing it -- until the day you're shown the door.This download is also available as...
Provided by Steve Tobak
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Downloads
10 things you should know about hiring a business or systems analyst
Mar 2011
Hiring the right business/systems analyst can be a tricky undertaking because the necessary skills and experience are often hard to define. Justin James offers some basic ways to help identify the...
Provided by Justin James
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Book chapters
MCSA/MCSE 70-290 exam study guide: Administer computer accounts and resources in Active Directory
Aug 2007
Understanding how to manage objects within Active Directory is critical for successful deployment and reliable day-to-day operations of a Windows Server 2003 Active Directory-based network. In...
Provided by Exam Cram
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Downloads
10 things you can do to keep your IT job from taking over your life
Sep 2007
IT pros don't hold a monopoly on working excessively long hours or having job responsibilities cast a shadow over their personal lives. But for many reasons, it's a field that invites long hours,...
Provided by Jody Gilbert
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Downloads
10 signs that you aren't cut out to be an IT consultant
Sep 2007
Work for yourself! Be your own boss! Make your own hours! Earn more money! We've all heard of the benefits of a consultant's lifestyle. What's not so well known, or celebrated, are the...
Provided by Erik Eckel
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Downloads
10 things you should do if you get laid off
Oct 2007
When faced with a layoff, you have two kinds of needs. The first is to live within your means until you get a new job. The second is to get that new job. Here are some ways you can pursue both...
Provided by Suzanne Thornberry
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Downloads
The 10 most dangerous species of IT team leader
Feb 2008
After yet more research into the various species that inhabit the world of IT, Jeff Dray returns with a new set of taxonomic classifications. This time, he turns his attention to the team leader....
Provided by Jeff Dray
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Downloads
10+ presentation tips to keep your audience from dozing off
Feb 2008
If you need a little help capturing and keeping your audience's attention during presentations, these tips may help. No matter what your topic happens to be, these strategies will actively engage...
Provided by TechRepublic
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Downloads
10 ways to survive office politics
Sep 2008
Friction, deceit, gossip, rivalry, power plays -- fine for movies and TV, but potentially disastrous in the workplace. Calvin Sun looks at strategies for steering clear of issues that can unravel...
Provided by Calvin Sun
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Downloads
10 mistakes to avoid when seeking a new job
Oct 2008
Sometimes, all it takes is a small mistake or oversight to turn off a potential employer. Calvin Sun offers this list of job-search gaffes that could torpedo your chances of getting hired.This...
Provided by Calvin Sun
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Downloads
The five fundamentals of IT consulting
Oct 2008
Pulling concepts from his book, The IT Consultant: A Commonsense Framework for Managing the Client Relationship, Rick Freedman explains the five fundamentals of IT consulting. This download...
Provided by Rick Freedman
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Downloads
10 ways to raise the credibility of your IT group
Jun 2009
Your IT department can't succeed or contribute value to the organization unless you have the respect and trust of the executive team and your customers. Here are some strategies that will help you...
Provided by Calvin Sun
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Downloads
10 ways to alienate your boss
Sep 2010
If you and your boss aren't getting along, it could be all your boss's fault. Unless it's partly yours.This download is also an entry in our 10 Things blog.
Provided by Jody Gilbert
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Downloads
10 ways to deal with setbacks
Mar 2010
Everyone faces failures and disappointments from time to time. The trick is finding a way to bounce back -- and maybe even come out ahead.This download is also available as an entry in our 10...
Provided by Calvin Sun
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Downloads
10 ways to convince your boss to let you work from home
Oct 2008
There may be dozens of reasons why telecommuting makes sense for you. But to make your case with management, you need a list of reasons that make sense for the business. Here are some...
Provided by Susan Harkins
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Downloads
10 ways technology can help (or hurt) your professional image
Jul 2009
Increasingly sophisticated communications options have introduced a number of gotchas into the business world. Calvin Sun looks at some phone, email, and voicemail best practices that will help...
Provided by Calvin Sun
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Downloads
10 things you should never do on a consulting job
Jan 2010
There are plenty of ways to shoot yourself in the foot when you're out on a job. Jack Wallen lists a few of the worst offenses.This download is also available as an entry in our 10 Things blog.
Provided by Jack Wallen
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Downloads
Full video of TechRepublic's 10-Year Anniversary Community Event
Jul 2009
On June 26, 2009, TechRepublic celebrated its 10-Year Anniversary with a Community Event in Louisville, Kentucky, where TechRepublic first launched on May 3, 1999 and where its editorial...
Provided by TechRepublic
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Downloads
10 ways to make sure your conference calls aren't a waste of time
Jul 2009
The downturn in travel budgets has sparked an increase in the number of conference calls among those collaborating across distributed environments. Unfortunately, a lot of those calls are poorly...
Provided by Thom Langford
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Downloads
10 rules for the Twitter neophyte
Sep 2009
If you're just beginning to explore the potential benefits of Twitter, these recommendations will help you build a network that has some real value.This download is also available as an entry in...
Provided by Jeff Cerny
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Downloads
What can private corporations do to employees? Just about everything
Feb 2010
Employers in the private sector can be fired for just about any reason, as explained in an interesting new book.
Provided by Toni Bowers
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Downloads
Ten skills that can help you land an IT manager job
Mar 2005
Your experience and tech credentials might make you a strong candidate for an IT manager position, but the CIO may be looking for something more. Find out how playing up certain nontechnical...
Provided by TechRepublic
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Downloads
10+ useless interview questions... and what you should ask instead
Apr 2008
Interview prep guides are full of recommended 'tough' questions, but a lot of them are a complete waste of time. Here's a list of questions to avoid and some better ways to elicit useful...
Provided by Erik Eckel
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Downloads
Ten good reasons not to provide free tech support
May 2005
As an IT support professional, people routinely ask me to "help" then solve computer problems unrelated to my actual job. I like to help when and where I can, but there are serious pitfalls to...
Provided by TechRepublic
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Downloads
10+ IT organizations that can boost your career
Feb 2008
Job listings, vendor reviews, training programs, scholarships -- all potential benefits of joining a professional IT organization. This updated listing provides the information you need to...
Provided by TechRepublic
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Downloads
10 classic career disasters and lessons learned
Sep 2010
Those professional missteps and failures often teach us more than our accomplishments and successes. Steve Tobak shares the positive outcomes of some of his negative career experiences.This...
Provided by Steve Tobak
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Downloads
10 common career myths
Oct 2010
Career prospects have changed dramatically from previous generations. Alan Norton offers this wake-up call for IT pros who may still cling to certain expectations -- like salary increases, job...
Provided by Alan Norton
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Downloads
Member email: My new boss isn't giving me any guidance
Feb 2010
Some bosses think their new employees should magically know what to do when they come to work for the first time. Here's how to deal with those bosses.
Provided by Toni Bowers
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Downloads
10 tech tasks you should be able to do in your sleep
Feb 2010
Nearly all the jobs you tackle will require you to handle certain fundamental tasks. Make sure these essential skills are part of your repertoire.This download is also available as an entry in our...
Provided by Jack Wallen
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Downloads
Quick resume tip: Don't go overboard with formatting
Feb 2010
It's good for your resume to stand out, but you don't want to overdo the formatting. Here's a quick example of what not to do.
Provided by Toni Bowers
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Downloads
10 phrases that can change your career
Feb 2010
A few straightforward expressions can make the difference between building a good relationship and coming across like a jerk. This download is also available as an entry in our 10 Things blog.
Provided by Steve Tobak
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Downloads
What can private corporations do to employees? Just about everything
Feb 2010
Employers in the private sector can be fired for just about any reason, as explained in an interesting new book.
Provided by Toni Bowers
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Downloads
Don't make assumptions about coworkers based on their behavior
Feb 2010
Are you frustrated by an employee who exhibits a certain behavior? Try not to make assumptions about that person.
Provided by Toni Bowers
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Downloads
10 essential items for onsite tech jobs
Feb 2010
Save yourself the embarrassment and aggravation of discovering you don't have the tools you need when you arrive at a job site. With these basic items, you'll be ready for almost anything.This...
Provided by Jack Wallen
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Downloads
10 things you should (and shouldn't) do if you're mad at your boss
Jan 2010
If your manager pushes you too far, it might be tempting to channel Conan O'Brien. But before things get out of hand, check out this alternative advice.This download is also available as an entry...
Provided by Steve Tobak
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Downloads
10 things you can do to advance your career as a developer
Jan 2010
Tackling new challenges beyond your regular IT niche will help expand your knowledge and skill set. Here are some career-building opportunities you may not have considered.This download is also...
Provided by Alan Norton
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Downloads
Employee background screenings up dramatically
Jan 2010
According to recent survey data, an increasing number of employers are screening job applicants for credit problems and criminal backgrounds. But is this practice legal, and are screening results...
Provided by Toni Bowers
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Downloads
10 things you should never do on a consulting job
Jan 2010
There are plenty of ways to shoot yourself in the foot when you're out on a job. Jack Wallen lists a few of the worst offenses.This download is also available as an entry in our 10 Things blog.
Provided by Jack Wallen
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Downloads
Tech pros: Don't forget to develop your writing skills
Jan 2010
Career blogger Toni Bowers says IT pros who think writing skills aren't important should think again. Find out why good written communication skills are vital, and read pertinent survey data from...
Provided by Toni Bowers
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Downloads
10 ways your organization can look unprofessional
Dec 2009
Even a topnotch outfit can alienate clients and compromise professional relationships if it fails to adhere to certain business practices. Calvin Sun explains some common missteps.This download is...
Provided by Calvin Sun
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Downloads
Make your presentations outstanding by breaking these 10 habits
Dec 2009
If your presentations aren't memorable and engaging, certain habits could be standing in your way. See how to turn those habits around and achieve positive results.This download is also available...
Provided by Jeff Cerny
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Downloads
10 ways to tame the chaos and organize your office life
Dec 2009
With a new year around the corner, now is the perfect time to clear the decks and develop some new habits to help you get your office life on track - and keep it that way.This download is also...
Provided by Jack Wallen
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Downloads
10 books every IT pro should read
Dec 2009
If you have a little extra time on your hands -- or if one of your New Year's resolutions is to become a more well-rounded IT pro -- check out this recommended reading list. This download is also...
Provided by Greg Shultz
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Downloads
10 ways to use holiday parties to climb the career ladder
Dec 2009
You may not be looking forward to that office party, but you can make it work to your career advantage.This download is also available as an entry in our IT Leadership blog.
Provided by John McKee
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Downloads
Unemployment Rescue Kit
Nov 2009
When IT program manager Andrew Makar found himself the victim of unexpected downsizing, he mapped out a strategy for finding a new job - and it worked. The tips, tactics, and contact matrix tool...
Provided by Andrew Makar
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Downloads
10 reasons you're not closing the deal in your job search
Nov 2009
If your job leads fail to pan out - again and again - it might be time to rethink your approach. Deb Shinder offers some job search do's and don'ts.This download is also available as an entry in...
Provided by Deb Shinder
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Downloads
10 questions on practical transformation: An interview with Cook County's CIO
Nov 2009
As CIO of the second-largest county in the United States, Antonio Hylton is pursuing some major transformational goals. Find out about his job, his plan, and his vision of the future.This download...
Provided by Jeff Cerny
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Downloads
10 things you should know about bloggers and blogging
Nov 2009
If you're thinking about taking on a blogging gig, Rick Vanover has some pointers and a look at what you can expect.This download is also available as an entry in our 10 Things blog.
Provided by Rick Vanover
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Downloads
10 aspects of executive presence
Nov 2009
Great leaders project a certain presence that's hard to pin down -- but unmistakable. See if you recognize these qualities in yourself or in the executives you admire.This download is also...
Provided by Steve Tobak
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Downloads
10 ways to deal with a bad boss
Nov 2009
Is your boss about to drive you crazy? Here are some coping strategies to help you keep your sanity (and maybe your job).This download is also available as an entry in our 10 Things blog.
Provided by Calvin Sun
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Downloads
Building credibility and enabling change: 10 questions with CIO John Golden
Oct 2009
Creating trust within the business, automating processes, serving a broad range of requirements - and climbing Mount Everest. See how one CIO has tackled his professional and personal goals. This...
Provided by Jeff Cerny
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Downloads
10 questions on customer service and 'delivering happiness': An interview with Zappos CEO Tony Hsieh
Oct 2009
Online retailer Zappos has grown astronomically since launching 10 years ago. CEO Tony Hsieh talks about superior service, corporate culture, and the science of happiness. This download is also...
Provided by Jeff Cerny
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Downloads
10 public speaking traps and how to avoid them
Oct 2009
You can sail past most problems that pop up during a presentation if you're ready for them. These strategies will help you finesse common public speaking pitfalls. This download is also available...
Provided by Calvin Sun
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Downloads
The 10 biggest moments in IT history
Sep 2009
Despite its relatively short lifespan, IT has had some huge watershed moments. Jack Wallen followed the tech timeline to identify the most pivotal events.This download is also available as an...
Provided by Jack Wallen
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Downloads
Cisco CatOS Command Charts
Sep 2004
Becoming proficient with Cisco equipment means remembering a whole new set of commands. These command charts give you a quick way to look up the needed CatOS commands when you need them. This...
Provided by TechRepublic Pro
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Downloads
10 mistakes that rookie IT consultants make
Sep 2009
IT consulting is a tough, competitive field, and there are ample opportunities to mishandle the job. Erik Eckel offers some cautionary advice for IT consultants who are just starting out.This...
Provided by Erik Eckel
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Downloads
10 tips and tactics for dealing with conflict
Sep 2009
A little common sense and preemptive action can defuse conflicts before they get out of hand. These tips will help you manage and resolve touchy situations.This download is also available as an...
Provided by John McKee
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Downloads
10 rules for the Twitter neophyte
Sep 2009
If you're just beginning to explore the potential benefits of Twitter, these recommendations will help you build a network that has some real value.This download is also available as an entry in...
Provided by Jeff Cerny
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Downloads
10 great ideas from five great bosses
Aug 2009
Despite the tough economy, many companies are still enjoying great successes. Executive and leadership coach John McKee shares some ideas you can use to build a more successful organization.This...
Provided by John McKee
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Downloads
10 ways to stay sane in your cubicle
Aug 2009
If you're stuck in a cube 40 hours a week, you may need a few coping strategies to keep from going crazy. Jack Wallen offers some survival tips to help make your workdays more bearable - and maybe...
Provided by Jack Wallen
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Downloads
10 ways to make sure your conference calls aren't a waste of time
Jul 2009
The downturn in travel budgets has sparked an increase in the number of conference calls among those collaborating across distributed environments. Unfortunately, a lot of those calls are poorly...
Provided by Thom Langford
-
Downloads
10 ways technology can help (or hurt) your professional image
Jul 2009
Increasingly sophisticated communications options have introduced a number of gotchas into the business world. Calvin Sun looks at some phone, email, and voicemail best practices that will help...
Provided by Calvin Sun
-
Downloads
10 ways to stay out of trouble when you post to social networking sites
Jul 2009
The new head of British foreign intelligence recently demonstrated that anyone can suffer potentially embarrassing or damaging revelations through social networking activity - and even the most...
Provided by Deb Shinder
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Downloads
Full video of TechRepublic's 10-Year Anniversary Community Event
Jul 2009
On June 26, 2009, TechRepublic celebrated its 10-Year Anniversary with a Community Event in Louisville, Kentucky, where TechRepublic first launched on May 3, 1999 and where its editorial...
Provided by TechRepublic
-
Downloads
10+ ways to improve your writing by self-editing
Jun 2009
If you want your writing to be polished, professional, and effective, you'll need to develop a system for reviewing your work with a critical eye. Here are some concrete steps you can take to...
Provided by Susan Harkins
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Downloads
10 easy ways to improve your public speaking
Jun 2009
If the thought of speaking in front of a group makes your blood run cold, here's good news: You can employ a variety of simple tricks to take the edge off your nerves so that your delivery will be...
Provided by Jack Wallen
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Downloads
10 ways to raise the credibility of your IT group
Jun 2009
Your IT department can't succeed or contribute value to the organization unless you have the respect and trust of the executive team and your customers. Here are some strategies that will help you...
Provided by Calvin Sun
-
Downloads
The 10 worst things about working from home
Aug 2010
There are plenty of good things about working from home -- but for every upside, there may be an equal and opposite downside.This download is also available as an entry in our 10 Things blog.
Provided by Becky Roberts
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Downloads
10 ways to get back in the game after a layoff
Sep 2010
Looking for work is only part of what you need to do when you get laid off. Justin James offers some advice for moving forward instead of sinking into the unemployment abyss.This download is also...
Provided by Justin James
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Downloads
10 classic career disasters and lessons learned
Sep 2010
Those professional missteps and failures often teach us more than our accomplishments and successes. Steve Tobak shares the positive outcomes of some of his negative career experiences.This...
Provided by Steve Tobak
-
Downloads
10 things you can do to network more effectively
Sep 2010
Networking may not be everyone's favorite thing. But done the right away, it can lead to big career payoffs. Calvin Sun shares some ideas for successful networking.This download is also available...
Provided by Calvin Sun
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Downloads
10 common career myths
Oct 2010
Career prospects have changed dramatically from previous generations. Alan Norton offers this wake-up call for IT pros who may still cling to certain expectations -- like salary increases, job...
Provided by Alan Norton
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Downloads
10 legal issues that consultants should know about
Oct 2010
Don't get blindsided by some legal misstep you never even heard of. Calvin Sun runs through the nitty-gritty issues all consultants should be prepared for.This download is also available as an...
Provided by Calvin Sun
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Downloads
The Changing Face of IT
Oct 2010
This presentation by Jason Hiner appeared at TechRepublic Live 2010 in Louisville, KY, on July 1-2, 2010.
Provided by TechRepublic.com
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Downloads
IT Crimewatch: Bringing Down Cybercriminals
Oct 2010
This presentation by Deb Shinder appeared at TechRepublic Live 2010 in Louisville, KY, on July 1-2, 2010.
Provided by TechRepublic.com
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Downloads
Your emails: The best and the worst
Oct 2010
This presentation by Toni Bowers appeared at TechRepublic Live 2010 in Louisville, KY, on July 1-2, 2010.
Provided by TechRepublic.com
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Downloads
10 ways careers may change in the future
Oct 2010
The employment landscape continues to evolve, with changes in educational requirements, salary expectations, work schedules, and job roles. Alan Norton looks at current trends and offers a few...
Provided by Alan Norton
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Downloads
The Consumerization of IT
Oct 2010
This presentation by Bill Detwiler appeared at TechRepublic Live 2010 in Louisville, KY, on July 1-2, 2010.
Provided by TechRepublic.com
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Downloads
The Great Open Source Debate
Oct 2010
This presentation by Scott Lowe and Jack Wallen appeared at TechRepublic Live 2010 in Louisville, KY, on July 1-2, 2010.
Provided by TechRepublic.com
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Downloads
Writing a Good Social Media Policy
Oct 2010
This presentation by Rick Vanover appeared at TechRepublic Live 2010 in Louisville, KY, on July 1-2, 2010.
Provided by TechRepublic.com
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Downloads
10 ways for road warriors to avoid snags and snafus
Oct 2010
From small aggravations to huge headaches, a lot can go wrong when you hit the road. Veteran globetrotter Brien Posey offers some advice that will help you stay productive when you travel.This...
Provided by Brien Posey
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Downloads
10 ways to destroy your management career
Nov 2010
Your career can survive a few missteps -- in fact, what you learn from your mistakes can fuel your progress. But certain errors are guaranteed to blow your aspirations to smithereens. Here are 10...
Provided by Steve Tobak
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Downloads
10 things that good bosses do
Nov 2010
Eliminating bad behaviors from your management repertoire is a step in the right direction. But to truly excel as a boss, you must learn how to motivate, inspire, and challenge your staff.This...
Provided by Steve Tobak
-
Downloads
The 10 greatest moments of Microsoft-Apple collaboration
Nov 2010
Microsoft versus Apple has long been the marquee rivalry of the technology industry, but the two companies also have a long history as frenemies. Here are their 10 greatest collaborations. This...
Provided by Jason Hiner
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Downloads
10 ways to deal with a personal or professional weakness
Dec 2010
If some issue or trait is holding you back, you don't have to resign yourself to it. Here's practical advice for taking steps to overcome whatever hurdles are standing in your way.This download is...
Provided by Calvin Sun
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Downloads
10 ways to make sure your clients pay you
Dec 2010
Mishandled billing can spell disaster for your consultancy. To keep the cash flowing, follow these tips to make sure you get paid on time.This download is also available as an entry in our 10...
Provided by Jack Wallen
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Downloads
10 ways to train your boss to give you the support you need
Jun 2006
If your boss routinely ignores you, withholds praise, or offers little direction or feedback, you might need to take action. IT pro Becky Roberts offers these tips for getting your boss on the...
Provided by Becky Roberts
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Downloads
10 ways to become an IT superstar
Jan 2011
Becoming a sought-after industry expert requires dedication, planning, and hard work. Here are some things you can do to make it happen. This download is also available as an entry in our 10...
Provided by Deb Shinder
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Downloads
10 resolutions to help grow your consulting business in 2011
Jan 2011
The start of a new year is a good time to take stock and establish goals for improvement. Jack Wallen suggests some measures to help your consultancy thrive in the months to come.This download is...
Provided by Jack Wallen
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Downloads
10 things to consider when working with people from a non-U.S. background
Jan 2011
Working effectively with associates from other countries requires an awareness of potential misunderstandings. Calvin Sun offers some advice on how to make sure communications go smoothly.This...
Provided by Calvin Sun
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Downloads
Five simple tips that will improve your writing a thousand percent
Jan 2010
Social media, texting, and rampant blogging may be dumbing down our writing skills. Here are a few ways to keep your writing professional and clear -- without sweating a bunch of picky grammar...
Provided by Jody Gilbert
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Downloads
10 workplace rules of engagement
Jan 2011
Despite our best intentions, our workplace behavior is sometimes less than perfect. Here are some rules to help minimize the missteps and improve our on-the-job interactions.This download is also...
Provided by Steve Tobak
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Downloads
10 things you can do to move up the IT career ladder
Jan 2011
IT pros who want to advance their careers need to lay the groundwork by developing the right relationships, refining their communications skills, and expanding their breadth of knowledge.This...
Provided by Matt Eventoff
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Downloads
10 tips for boosting your career in 2011
Jan 2011
From developing cross-functional skills to aligning your contributions with company goals, these tips will help you map out a plan for advancing your career in 2011. This download is also...
Provided by Kathryn Ullrich
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Book chapters
Study Guide: MCSE Core Required Exam 70-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment
Jul 2006
Windows 2003 administrators preparing for the Microsoft Certified Systems Engineer (MCSE) exams receive in this sample chapter from MCSE Core Required Exams in a Nutshell, Third Edition an...
Provided by O'Reilly Media
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Downloads
Experts' view: Strategies for making your meetings effective and useful
Aug 2006
Every so often, you may find yourself walking out of a meeting feeling hopeful and energized by the ground that was covered, the ideas that emerged, and the issues that were resolved. A meeting...
Provided by TechRepublic
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Downloads
The 10 biggest mistakes IT managers make
Aug 2006
Certain common IT management mistakes can make you less effective, hamper your career advancement, and even jeopardize your job. Executive coach Joey Smith has spent years working with IT...
Provided by TechRepublic
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Downloads
10 tips for dealing with difficult people
Feb 2011
Some people are just plain hard to get along with. But you don't have to let them get under your skin. Calvin Sun offers advice for surviving your encounters with vexing customers and...
Provided by Calvin Sun
-
Downloads
10 hot areas of expertise for IT specialists
Feb 2011
Success in the IT field is increasingly tied to specialization -- but what particular tech niches are most in demand? Deb Shinder runs through the IT specialties that top the list.This download is...
Provided by Deb Shinder
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Downloads
The 10 biggest LinkedIn annoyances
Feb 2011
As useful as LinkedIn is for promoting your career or business and connecting with other professionals, users have voiced some major peeves. Tim Heard rounded up the top complaints.This download...
Provided by Tim Heard
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Downloads
The 10 most annoying employees
Feb 2011
Certain behaviors are almost guaranteed to drive your boss crazy. Unfortunately, you might not even know you're doing it -- until the day you're shown the door.This download is also available as...
Provided by Steve Tobak
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Book chapters
Do you have what it takes to be a successful information systems auditor?
Nov 2006
The world's increasing dependency on electronic information systems has created a widespread need for a new type of auditor: the information systems auditor. One of the most challenging and...
Provided by Sybex
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Downloads
10 stages of a nightmare job search
Mar 2011
It's tough to keep your spirits up when you've been job hunting for an eternity. But Steve Tobak has been there, and his perspective may help you get through the ordeal. This download is also...
Provided by Steve Tobak
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10 alternative careers for burned-out IT workers
Mar 2011
So you're thinking about leaving IT -- but you're not sure what to do instead. Here are a few alternative fields where you might be able to use your talents in more satisfying ways.This download...
Provided by Jack Wallen
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10 IT positions ranked by prestige
Mar 2011
People will often judge you by your job title -- as unfair as that may be. Alan Norton ranks 10 IT job roles based on the degree of respect they command.This download is also available as an entry...
Provided by Alan Norton
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Downloads
10 things you should know about hiring a business or systems analyst
Mar 2011
Hiring the right business/systems analyst can be a tricky undertaking because the necessary skills and experience are often hard to define. Justin James offers some basic ways to help identify the...
Provided by Justin James
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10 reasons you deserve a raise
Mar 2011
If your experience, dedication, and skills make you an excellent IT pro, but your salary doesn't reflect your hard work or the value you deliver, it could be time to ask for a raise. Jack Wallen...
Provided by Jack Wallen
