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(272 results)Search the Library
Mission Statement
TechRepublic's Download Directory is the place to get free tech resources in a variety of formats, including PDF versions of popular articles, "10 things" lists, sample chapters from technology books, "How do I..." problem-solving guides, cheat sheets for knocking out IT tasks, keyboard shortcuts, glossaries, career pointers, and collections of tips and techniques that focus on critical topics.
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Downloads
10 questions on IT leadership in a large multinational business: An interview with David Edelstein
Mar 2009
Overseeing IT operations for a global company brings some unique challenges. But the issues discussed here -- managing technology, improving the business, reducing costs, driving revenue, and...
Provided by Jeff Cerny
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Downloads
10 faulty beliefs that can doom IT leaders
Apr 2009
As an IT leader, you must analyze your thinking to ensure that you're not harboring any false beliefs that could be holding your department back. If you find yourself operating under certain...
Provided by Ilya Bogorad
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Downloads
10 ways leaders can get crucial feedback
Apr 2009
If you're going to successfully lead your team members through these rocky times, you need to listen to their ideas and understand what they're dealing with-- and that requires a dedicated effort...
Provided by John McKee
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Downloads
10 ways to keep your job despite the tough economy
Apr 2009
As the economy worsens, more companies are making deep cuts in personnel -- and many IT workers are bracing for the axe to fall. But it may not come to that, especially if you take steps now to...
Provided by Jerry Loza
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10 terms from the alternative Geek-Speak glossary
Jun 2009
Not content with the standard definitions, Jeff Dray decided to stretch the meanings of several tech terms. You may have a few of your own to add to the list.This download is also available as an...
Provided by Jeff Dray
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10 ways to improve your office etiquette (and avoid being the annoying co-worker)
Nov 2008
Office environments typically require us to work in fairly close quarters, so a little consideration and cooperation can make life a lot easier. These guidelines will help you -- or maybe the...
Provided by Calvin Sun
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10 traits to look for when you're hiring a programmer
Mar 2008
Programmers come with a wide range of skill sets, hail from many countries and cultures, and can have differing backgrounds and experiences. Nevertheless, certain qualities can mean the difference...
Provided by Justin James
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10 ways to gain and keep the loyalty of your staff
Mar 2009
You depend on your team to be productive and reliable so that the entire IT department can be successful. But to get everyone to do their best work, you need to build a relationship of trust and...
Provided by Calvin Sun
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Downloads
10 things you should do if you make a big mistake
Nov 2007
We may mess up sometimes in our work, and the mistake we make could be a major one. But even a big blunder can be rectified, with damage brought under control and the lessons learned prompting...
Provided by Calvin Sun
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10 telephone blunders that could hurt your image
Jul 2007
The way you handle your phone communications can greatly affect the impression you give professional associates. As Calvin Sun explains, mistakes such as taking cell phone calls during meetings...
Provided by Calvin Sun
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10+ things you can do to motivate your team
May 2008
To get things done these days, working in teams is almost imperative. But how can you motivate a team to accomplish your objectives? How can you avoid common mistakes that can kill performance and...
Provided by Calvin Sun
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Downloads
Top 10 leadership qualities of successful CIOs
Mar 2007
We asked successful CIOs and executive recruiters what they think makes a CIO a great leader. Communication, political savvy, and a visionary outlook top the list. This download is also available...
Provided by Karen Ann Kidd
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Downloads
Landing Your Next IT Job - ISO
Mar 2005
Whether you're shooting for a promotion, looking for a different job at a different company, or wanting to stay in IT but in a different industry, this is the resource for you. TechRepublic's...
Provided by TechRepublic Pro
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Downloads
10 legal issues that consultants should know about
Oct 2010
Don't get blindsided by some legal misstep you never even heard of. Calvin Sun runs through the nitty-gritty issues all consultants should be prepared for.This download is also available as an...
Provided by Calvin Sun
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Downloads
10 things I love about IT
Feb 2008
It's sometimes easy to forget why we got into this business or why we stay in it, particularly when the scope is creeping, the customers are demanding customization to the product, and the boss'...
Provided by Justin James
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10 ways to explain things more effectively
Apr 2008
In the course of your work, you may sometimes need to explain technical concepts to your customers. Having them understand you is important not only for technical reasons, but also to ensure...
Provided by Calvin Sun
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10 surefire ways to kill morale
May 2010
It's easy to demotivate your staff without realizing you're doing it. Calvin Sun highlights a few morale-busting behaviors to watch out for. This download is also available as an entry in our 10...
Provided by Calvin Sun
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10 things you should know about bloggers and blogging
Nov 2009
If you're thinking about taking on a blogging gig, Rick Vanover has some pointers and a look at what you can expect.This download is also available as an entry in our 10 Things blog.
Provided by Rick Vanover
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10+ things IT pros should do when a relationship ends
Jan 2008
When a love affair ends, a few tried-and-true remedies come to mind: going out with your best buddy and drowning your sorrows (or at least replacing them with a headache), burning every stupid...
Provided by Donna C. Kline
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Stay safe when you pull an all-nighter: 10 self-defense tips for techies
Jul 2008
IT pros may be experts at protecting their systems from attack. But working late, short on sleep, preoccupied with a tricky project, they may not be ready to protect themselves. Deb Shinder calls...
Provided by Deb Shinder
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10 ways to tame the chaos and organize your office life
Dec 2009
With a new year around the corner, now is the perfect time to clear the decks and develop some new habits to help you get your office life on track - and keep it that way.This download is also...
Provided by Jack Wallen
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The 10 most dangerous species of IT manager
Jun 2009
Having braved the tech wilderness for many years, Jeff Dray has been able to document the 10 most insidious types of IT managers. Find out if you or your manager fits into one of the species he...
Provided by Jeff Dray
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10 early signs that someone will make a great leader
May 2008
It's important to identify individuals who have leadership potential so that you can help them step into that role when they're ready. Here are some behaviors and qualities that may indicate you...
Provided by Bill Stronge
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10 signs that you aren't cut out to be a systems analyst
Dec 2007
The Bureau of Labor Statistics predicts that job opportunities for systems analysts will increase at an above-average pace through 2014, as organizations continue to build and implement...
Provided by Suzanne Thornberry
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The 10 biggest LinkedIn annoyances
Feb 2011
As useful as LinkedIn is for promoting your career or business and connecting with other professionals, users have voiced some major peeves. Tim Heard rounded up the top complaints.This download...
Provided by Tim Heard
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10+ ways to be productive when you're brain dead
Jul 2010
Cognition on the fritz? Here are some ways to salvage the day even if you're not hitting on all (or any) cylinders.This download is also available as an entry in our 10 Things blog.
Provided by Steve Tobak
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10 questions on practical transformation: An interview with Cook County's CIO
Nov 2009
As CIO of the second-largest county in the United States, Antonio Hylton is pursuing some major transformational goals. Find out about his job, his plan, and his vision of the future.This download...
Provided by Jeff Cerny
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Downloads
10+ ways to overcome bureaucratic obstacles
Jan 2009
Being thwarted by a bureaucratic roadblock can be a huge aggravation. Your task may be simple, but some red tape, regulation, or gatekeeper stands squarely in your path. Calvin Sun offers some...
Provided by Calvin Sun
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10 reasons you're not closing the deal in your job search
Nov 2009
If your job leads fail to pan out - again and again - it might be time to rethink your approach. Deb Shinder offers some job search do's and don'ts.This download is also available as an entry in...
Provided by Deb Shinder
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Downloads
10 ways to improve your client relationships
Jul 2008
One thing is true for all consultants: If we have any work, we have clients. And one of our most important roles is to maintain and enhance our relationship with them. Here are some suggestions to...
Provided by Kevin Eikenberry Group
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Downloads
25 qualities that will get you promoted
Oct 2006
Whether you aspire to move into that corner office or to become the best developer, net admin, or support tech, these pointers will help you excel, advance, and succeed. TechRepublic blogger Ramon...
Provided by Ramon Padilla
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10 high-tech gadgets I can live without
Aug 2010
Think all IT pros go crazy over cool tech tools and toys? Not Alan Norton. In fact, he may be approaching geek heresy with his take on these popular devices.This download is also available as an...
Provided by Alan Norton
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The 10 biggest mistakes IT managers make
Aug 2006
Certain common IT management mistakes can make you less effective, hamper your career advancement, and even jeopardize your job. Executive coach Joey Smith has spent years working with IT...
Provided by TechRepublic
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Experts' view: Strategies for making your meetings effective and useful
Aug 2006
Every so often, you may find yourself walking out of a meeting feeling hopeful and energized by the ground that was covered, the ideas that emerged, and the issues that were resolved. A meeting...
Provided by TechRepublic
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Book chapters
Study Guide: MCSE Core Required Exam 70-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment
Jul 2006
Windows 2003 administrators preparing for the Microsoft Certified Systems Engineer (MCSE) exams receive in this sample chapter from MCSE Core Required Exams in a Nutshell, Third Edition an...
Provided by O'Reilly Media
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10 ways to train your boss to give you the support you need
Jun 2006
If your boss routinely ignores you, withholds praise, or offers little direction or feedback, you might need to take action. IT pro Becky Roberts offers these tips for getting your boss on the...
Provided by Becky Roberts
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TechRepublic Pro IT Server Task Form: Employee Promotion
Feb 2006
When employees change position in an organization, it can make almost as much work for you as when a new employee joins the organization. You can use this form to make sure that all of a user's...
Provided by TechRepublic Pro
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Downloads
Landing Your Next IT Job - ISO
Mar 2005
Whether you're shooting for a promotion, looking for a different job at a different company, or wanting to stay in IT but in a different industry, this is the resource for you. TechRepublic's...
Provided by TechRepublic Pro
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10 flagrant grammar mistakes that make you look stupid
May 2006
Sending a less-than-perfect e-mail to a friend is one thing; mistakes aren't really a problem. But if you want to craft an error-free message that reflects your professionalism, be on the lookout...
Provided by Jody Gilbert
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Ten ways to decline a request for free tech support
May 2005
Requests for free tech support often catch you off guard and your first instinct is to accept the task. But taking on a free support job is often a significant commitment and can be a real...
Provided by TechRepublic
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10+ IT organizations that can boost your career
Feb 2008
Job listings, vendor reviews, training programs, scholarships -- all potential benefits of joining a professional IT organization. This updated listing provides the information you need to...
Provided by TechRepublic
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24 key career links for IT professionals
Sep 2005
Whether you're looking for salary information, career advice, or job postings, these Web resources will provide you with a wealth of useful information. Given the volume of career information on...
Provided by TechRepublic
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10 things you should know about starting an IT consulting business
Jan 2006
Consulting can be a lucrative business, but breaking out on your own can be a monumental undertaking. Here's a rundown of some of the major concerns and obstacles you'll want to consider before...
Provided by TechRepublic
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Ten good reasons not to provide free tech support
May 2005
As an IT support professional, people routinely ask me to "help" then solve computer problems unrelated to my actual job. I like to help when and where I can, but there are serious pitfalls to...
Provided by TechRepublic
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Downloads
Resume improved to focus on results
May 2003
In creating a resume, consultants need to illustrate results rather than responsibilities. Download this edited resume as a guide to make sure your resume doesn't fall into this all-too-common trap.
Provided by TechRepublic
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Consulting resume example
Aug 2003
IT managers who want to find consulting work first need to create a specific consulting resume. Download this revamped IT manager resume to use as a guide in making your current resume more...
Provided by TechRepublic
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Downloads
IT Manager resume makeover
Dec 2002
You may have fantastic credentials, but if they're not presented in the best light, they won't get you past the application process. Take a look at this resume makeover for some tips on how to...
Provided by TechRepublic
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Downloads
Interview follow-up letter templates
Apr 2003
Job search efforts don't end with getting an interview. IT professionals must follow up each and every job interview with a thank you letter. Here are three letter templates that you can download...
Provided by TechRepublic
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Downloads
Technology leadership skills/experience matrix
Mar 2002
Assessing an organization's IT management team can be difficult, unless you know what to look for. This matrix of skills breaks IT management into three broad job categories and assigns relative...
Provided by TechRepublic
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Downloads
Training assessment templates
Dec 2001
Training new employees and assessing the effects of training is an involved process. These templates can help busy managers keep training efforts on track and organized.
Provided by TechRepublic
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Downloads
Tracking accomplishments worksheets
Sep 2001
If you want a pay increase or a promotion, you should download this helpful spreadsheet that help you track your accomplishments on the job. What are you really worth to your company? Put a number...
Provided by TechRepublic
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An organized CIO resume
Jun 2003
Use this edited CIO resume as a guide to arranging your hefty experience. Don't let the poor organization of your resume hinder you from getting serious attention from hiring executives.
Provided by TechRepublic
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An improved CIO resume
Mar 2003
Resume expert Kevin Donlin edits a CIO's resume and offers suggestions on improvement. You can download this resume critique and compare and revise your own resume.
Provided by TechRepublic
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Downloads
Edited resume with a clear message
Jul 2003
A resume isn't worth its salt if the wording is fuzzy and the message unclear. See how career expert Kevin Donlin edited this TechRepublic member's resume to make it more clear. Download it as a...
Provided by TechRepublic
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Downloads
Free Chapter Download - IT Manager's Tool Kit, Third Edition
Aug 2005
Download the Strategic IT Planning chapter for grassroots advice on defining the ideal IT organization and recommendations for creating an aligned enterprise. In addition, you'll learn how IT...
Provided by TechRepublic
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Downloads
10+ useless interview questions... and what you should ask instead
Apr 2008
Interview prep guides are full of recommended 'tough' questions, but a lot of them are a complete waste of time. Here's a list of questions to avoid and some better ways to elicit useful...
Provided by Erik Eckel
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Ten skills that can help you land an IT manager job
Mar 2005
Your experience and tech credentials might make you a strong candidate for an IT manager position, but the CIO may be looking for something more. Find out how playing up certain nontechnical...
Provided by TechRepublic
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10 things you should know about developing soft skills to advance your IT career
Nov 2005
IT pros often have considerable technical training under their belts but lack experience in some key nontechnical areas. These pointers will help you focus on career-boosting soft skills,...
Provided by TechRepublic
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Six ways to shoot yourself in the foot during an IT job interview
Apr 2005
You may be an excellent candidate for a particular IT position, with skills that are an ideal match for the job. But if you make one of these missteps during the interview, you could wind up...
Provided by TechRepublic
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Downloads
Seven warning signs that you should turn down a job offer
Jul 2005
When you're considering a job offer, be on the lookout for these signs that you should steer clear of it. It's tempting to accept the first job offer that comes along, especially when you've been...
Provided by TechRepublic
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Book chapters
Detect rootkits and rootkit behavior with these techniques
Apr 2006
This sample chapter, taken from Rootkits: Subverting the Windows Kernel, discusses two basic approaches to rootkit detection. Rootkits can be difficult to detect, especially when they operate in...
Provided by Addison Wesley Professional
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Nineteen words that don't belong in your resume
Feb 2005
Career coaches or head hunters may have told you that creating an effective resume means punching it up with jazzy verbs and adjectives. Not so, say IT hiring managers. In fact, if you're using...
Provided by TechRepublic
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Downloads
10 things you should know about creating a resume for a high-level IT position
Sep 2005
The resume of the experienced IT professional needs to emphasize technical accomplishments and successful projects. These tips will help you build a targeted resume that attracts the type of...
Provided by TechRepublic
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Downloads
13 interview questions that will help reveal a candidate's true qualities
Oct 2005
Today's IT job hunters are often so adept at fielding interview questions, it can be difficult to get a read on whether they'd be a good fit for your organization. Asking some of these questions...
Provided by TechRepublic
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Downloads
Nineteen words that don't belong in your resume
Feb 2005
Career coaches or head hunters may have told you that creating an effective resume means punching it up with jazzy verbs and adjectives. Not so, say IT hiring managers. In fact, if you're using...
Provided by TechRepublic
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Downloads
10 ways to prepare yourself for an IT leadership role
Sep 2007
If you're looking for leadership opportunities, it won't take you too long to find them. In fact, most of the time, they'll find you. Make sure you are constantly working on both your hard and...
Provided by Ramon Padilla
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Downloads
10 questions on practical transformation: An interview with Cook County's CIO
Nov 2009
As CIO of the second-largest county in the United States, Antonio Hylton is pursuing some major transformational goals. Find out about his job, his plan, and his vision of the future.This download...
Provided by Jeff Cerny
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Downloads
10 tech tasks you should be able to do in your sleep
Feb 2010
Nearly all the jobs you tackle will require you to handle certain fundamental tasks. Make sure these essential skills are part of your repertoire.This download is also available as an entry in our...
Provided by Jack Wallen
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Downloads
10 signs that you aren't cut out to be a developer
Oct 2007
People cite all sorts of reasons for deciding to pursue a developer career path -- but even someone who is knowledgeable and bright might not be a good fit for the profession. Justin James looks...
Provided by Justin James
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Downloads
10 ways to raise the credibility of your IT group
Jun 2009
Your IT department can't succeed or contribute value to the organization unless you have the respect and trust of the executive team and your customers. Here are some strategies that will help you...
Provided by Calvin Sun
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Downloads
Quick resume tip: Hone your Job Objective statement
Feb 2010
Some people don't use an Objective statement in a resume at all. But for those who do, it can be a powerful tool. Here are some tips for doing it correctly.
Provided by Toni Bowers
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Downloads
10 ways to survive office politics
Sep 2008
Friction, deceit, gossip, rivalry, power plays -- fine for movies and TV, but potentially disastrous in the workplace. Calvin Sun looks at strategies for steering clear of issues that can unravel...
Provided by Calvin Sun
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Downloads
10+ ways to overcome bureaucratic obstacles
Jan 2009
Being thwarted by a bureaucratic roadblock can be a huge aggravation. Your task may be simple, but some red tape, regulation, or gatekeeper stands squarely in your path. Calvin Sun offers some...
Provided by Calvin Sun
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Downloads
10 great ideas from five great bosses
Aug 2009
Despite the tough economy, many companies are still enjoying great successes. Executive and leadership coach John McKee shares some ideas you can use to build a more successful organization.This...
Provided by John McKee
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Downloads
10 tips and tactics for dealing with conflict
Sep 2009
A little common sense and preemptive action can defuse conflicts before they get out of hand. These tips will help you manage and resolve touchy situations.This download is also available as an...
Provided by John McKee
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Downloads
10 ways to deal with a bad boss
Nov 2009
Is your boss about to drive you crazy? Here are some coping strategies to help you keep your sanity (and maybe your job).This download is also available as an entry in our 10 Things blog.
Provided by Calvin Sun
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Downloads
Edited resume with a clear message
Jul 2003
A resume isn't worth its salt if the wording is fuzzy and the message unclear. See how career expert Kevin Donlin edited this TechRepublic member's resume to make it more clear. Download it as a...
Provided by TechRepublic
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Downloads
Unemployment Rescue Kit
Nov 2009
When IT program manager Andrew Makar found himself the victim of unexpected downsizing, he mapped out a strategy for finding a new job - and it worked. The tips, tactics, and contact matrix tool...
Provided by Andrew Makar
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Downloads
10+ ways to reduce wordiness in your writing
Feb 2009
When you streamline your wording, your message becomes more powerful and clear. Calvin Sun looks at how eliminating just a few superfluous phrases can tighten up your writing and give it more...
Provided by Calvin Sun
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Downloads
The 10 biggest moments in IT history
Sep 2009
Despite its relatively short lifespan, IT has had some huge watershed moments. Jack Wallen followed the tech timeline to identify the most pivotal events.This download is also available as an...
Provided by Jack Wallen
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Downloads
10 reasons you're not closing the deal in your job search
Nov 2009
If your job leads fail to pan out - again and again - it might be time to rethink your approach. Deb Shinder offers some job search do's and don'ts.This download is also available as an entry in...
Provided by Deb Shinder
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Downloads
10 mistakes that rookie IT consultants make
Sep 2009
IT consulting is a tough, competitive field, and there are ample opportunities to mishandle the job. Erik Eckel offers some cautionary advice for IT consultants who are just starting out.This...
Provided by Erik Eckel
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Downloads
10 IT positions ranked by prestige
Mar 2011
People will often judge you by your job title -- as unfair as that may be. Alan Norton ranks 10 IT job roles based on the degree of respect they command.This download is also available as an entry...
Provided by Alan Norton
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Downloads
10 phrases that can change your career
Feb 2010
A few straightforward expressions can make the difference between building a good relationship and coming across like a jerk. This download is also available as an entry in our 10 Things blog.
Provided by Steve Tobak
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Downloads
Project manager resume makeover
May 2012
This before-and-after look at a sample project manager resume will help you avoid some common mistakes and produce a job-winning resume of your own.
Provided by TechRepublic.com
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Downloads
The 10 best ways to handle a job interview
Jun 2008
Given the current economy, maintaining contacts with other companies can be critical. Knowing the right people can help you land a better job, one with more pay or perhaps the chance of...
Provided by Calvin Sun
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Downloads
10 easy ways to improve your public speaking
Jun 2009
If the thought of speaking in front of a group makes your blood run cold, here's good news: You can employ a variety of simple tricks to take the edge off your nerves so that your delivery will be...
Provided by Jack Wallen
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Downloads
10 ways to improve your client relationships
Jul 2008
One thing is true for all consultants: If we have any work, we have clients. And one of our most important roles is to maintain and enhance our relationship with them. Here are some suggestions to...
Provided by Kevin Eikenberry Group
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Downloads
Which of these IT job roles is right (or wrong) for you?
Mar 2008
Unless you're very lucky, you probably won't find your ideal position in the IT world the first time out. In fact, you may not even know what your ideal position looks like until you've been...
Provided by TechRepublic
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Downloads
10 things that good bosses do
Nov 2010
Eliminating bad behaviors from your management repertoire is a step in the right direction. But to truly excel as a boss, you must learn how to motivate, inspire, and challenge your staff.This...
Provided by Steve Tobak
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Downloads
The industry's 10 best IT certifications
Dec 2008
IT pros tend to have strong opinions when debating the value of professional certification -- and views become even more polarized when it comes down to a discussion of which certs are meaningful....
Provided by Erik Eckel
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Downloads
10+ ways to improve your writing by self-editing
Jun 2009
If you want your writing to be polished, professional, and effective, you'll need to develop a system for reviewing your work with a critical eye. Here are some concrete steps you can take to...
Provided by Susan Harkins
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Downloads
25 qualities that will get you promoted
Oct 2006
Whether you aspire to move into that corner office or to become the best developer, net admin, or support tech, these pointers will help you excel, advance, and succeed. TechRepublic blogger Ramon...
Provided by Ramon Padilla
-
Downloads
10 things you should know about creating a resume for a high-level IT position
Sep 2005
The resume of the experienced IT professional needs to emphasize technical accomplishments and successful projects. These tips will help you build a targeted resume that attracts the type of...
Provided by TechRepublic
-
Downloads
Free Chapter Download - IT Manager's Tool Kit, Third Edition
Aug 2005
Download the Strategic IT Planning chapter for grassroots advice on defining the ideal IT organization and recommendations for creating an aligned enterprise. In addition, you'll learn how IT...
Provided by TechRepublic
-
Downloads
13 interview questions that will help reveal a candidate's true qualities
Oct 2005
Today's IT job hunters are often so adept at fielding interview questions, it can be difficult to get a read on whether they'd be a good fit for your organization. Asking some of these questions...
Provided by TechRepublic
