Support Specialist's Toolkit

Source: TechRepublic Pro

The Support Specialist's Toolkit includes all the tools a Support Specialist will need to do their job, such as ready-made forms like the Malware Removal checklist, the Microsoft Patch Tracker, Hardware Inventory form, plus much, much more.

Also included are tools for helping your end-users become better acquainted with technology, such as keyboard shortcuts for Mac and Windows programs.

This download is available for free as part of a TechRepublic Pro subscription.

Format:PDF Size:3.34
Date:Oct 2010
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