Support Specialist's Toolkit
Source: TechRepublic Pro
The Support Specialist's Toolkit includes all the tools a Support Specialist will need to do their job, such as ready-made forms like the Malware Removal checklist, the Microsoft Patch Tracker, Hardware Inventory form, plus much, much more.
Also included are tools for helping your end-users become better acquainted with technology, such as keyboard shortcuts for Mac and Windows programs.
This download is available for free as part of a TechRepublic Pro subscription.
| Format: | Size: | 3.34 | |
| Date: | Oct 2010 |
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