Support Specialist's Toolkit

TechRepublic's Support Specialist's Toolkitincludes all the tools a Support Specialist will need to do their job, such as ready-made forms like the Malware Removal checklist, the Microsoft Patch Tracker, Hardware Inventory form, plus much, much more.

In this comprehensive resource toolkit, you'll find expert tips and tools such as:

-  Mini-glossary: Office 2007 terms you should know
-  Mini-glossary: Cloud computing terms you should know
-  Daily Security checklist
-  Network, PC, and Server Audit Checklist
-  Workstation Tuneup Checklist
-  Malware Removal Checklist
-  And much more

Get the expert insight you need to meet all your daily support issues with TechRepublic's Support Specialist's Toolkit today!

Download Size: 3.34 MB

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