TechRepublic Real World Guide: Improving Help Desk Service Levels
Source: TechRepublic
The TechRepublic Real World Guide: Improving Help Desk Service Levels collects proven recommendations for developing proper end user-support ratios, establishing policies for communicating with users, improving service levels and more.
| Format: | Size: | 199.00 | |
| Version: | 1 | Date: | Aug 2005 |
| Downloads: | 7015 |
