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Effect of web based productivity software: I don't think the IT field will be shrinking anytime soon. Companies will still need to store data and connect users. More than anything, it will free up time tracing down errant "bugs" and allow IT to better serve their customers with faster LANs, less difficult security procedures, and a uniform software interface.

As evident from Yahoo!, Amazon.com, eBay and others this week, the Internet has far to go before companies will entrust complete productivity to other organizations.

Michelle Morris