My business is working for a vendor doing business with jails. I worked at a jail for 10 years leaving as a lieutenant to work for this company where I ran their local warehouse operation for 7 years at the same time performing technical support company-wide. Two years ago, they created a tech support position (Manager of Support Services) for me and hired a non-jail person to take over the warehouse operation. It is as if my previous 17 years of experience now count for nothing. If I go on site - in this case at an account where we have two employees working that my replacement has never been to except to visit the customer - and I find obvious things wrong that I am perfectly capable of correcting, I am not allowed to do so. I must tell the manager of the employees and let him deal with it. VERY, VERY FRUSTRATING!!!