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I want to thank everyone for taking time to respond and offer advice. I began auditing all of my devices and of course my macbook pro now has the never ending spinning wheel. I was not using the administrator account and did not delete anything. I was just starting an observe and record approach..then poof my laptop has yet again crashed. My Iphone is not responding well either...it took me most the evening to just sign on to this site. So I just wanted to give an update. I will continue to sign on when I can...at this point Im at the genius bar mercy...again..At least this time Im armed with some credible information to hopefully put an end to this.