As we all know the long awaited ITIL 'refresh' that takes us to version 3 is now due for launch at the end of May.
If you need learn more about whats in ITIL v3 or get the background on all the authors - then visit: -
http://www.ITServiceBlog.com- and click on the V3 link.
You can also download a free Mindmap of the outline structure of the Five new ITIL Version Three books too.
If you need to learn more about how to actually implement ITIL in the real world - including free practical advice and strategies - then you can download free resources here:-
http://www.AskTheServiceExpert.comRegards,
Robin.
http://www.ITServiceSuccess.comFree Resources for the ITSM Community.
