User post for the funniest, dumbest and just interesting things users have said, done and what ever for the end of the year.
I have done this twice and would like to hear some others stories.
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We need a year end
Tags: users, off-topic, stories, dumb things
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it is barely the beginning of December, the year is only a month and a few days old. 
[ New Years Day is November 1st.* ]
*unless, of course, you fell for the lies taught by the Christain Calendar.
[ New Years Day is November 1st.* ]
*unless, of course, you fell for the lies taught by the Christain Calendar.
Why would you want to bring an obviously tenuous subject matter to something that is meant to bring a few chuckles and enlightenment to a field where we often have to deal with unrealistic timelines or expectations and all to often unknowing management.
Gee, lighten up and have a laugh or two. Oh and btw, if you don't use the Christian calendar, just what calendar do they use in British Columbia??
Gee, lighten up and have a laugh or two. Oh and btw, if you don't use the Christian calendar, just what calendar do they use in British Columbia??
the term christian calendar encompasses both the julian and gregorian calendars. did it ever occur to you that the person used the term christian calendar to avoid starting a huge sub-argument about which calendar - julian or gregorian - is in question?
political correctness is for douchebags. merry xmas.
political correctness is for douchebags. merry xmas.
If you dislike politically correctness, which I despise, then I would think that the response should have been: "Merry Christmas!" and "Happy Hanukkah!".
...and Groundhogs have been replaced by mechanical representations. On Feb. 1st, if they see their own shadows; it means that IT departments must get 6 weeks more of funding.
PC to the Nth degree.
PC to the Nth degree.
PC stands for personal computer or sometimes computing. And it's Christmas not xmas. Ha Ha just for laughs. After all, tis the season to be jolly, fa la la la la, la la la la.
I sincerely hope we can all see the humoor in this reply, no scorn, no axe to grind. I just thought it was funny. And Merry Christmas to all, and may God bless your New Year when ever it is.
I sincerely hope we can all see the humoor in this reply, no scorn, no axe to grind. I just thought it was funny. And Merry Christmas to all, and may God bless your New Year when ever it is.
I keep this handy for people who use the crutch of spell-checkers. It's ancient. I believe I first saw it when PC-XTs were out.
An Ode to Spelling Checkers
Author Unknown
I have a spelling checker
It came with my PC.
It plane lee marks four my revue
Miss steaks aye can knot see.
Eye ran this poem threw it.
Your sure real glad two no.
Its very polished in its weigh,
My checker tolled me sew.
A checker is a blessing.
It freeze yew lodes of thyme.
It helps me right awl stiles two reed,
And aides me when aye rime.
Each frays comes posed up on my screen
Eye trussed too bee a joule.
The checker pours o'er every word
To cheque sum spelling rule.
Bee fore a veiling checkers
Hour spelling mite decline,
And if we're lacks oar have a laps,
We wood bee maid too wine.
Butt now bee cause my spelling
Is checked with such grate flare,
There are know faults with in my cite,
Of nun eye am a wear.
Now spelling does not phase me,
It does knot bring a tier.
My pay purrs awl due glad den
With wrapped words fare as hear.
To rite with care is quite a feet
Of witch won should be proud,
And wee mussed dew the best wee can,
Sew flaws are knot aloud.
Sow ewe can sea why aye dew prays
Such soft wear four pea seas,
And why eye brake in two averse
Buy righting want too please.
An Ode to Spelling Checkers
Author Unknown
I have a spelling checker
It came with my PC.
It plane lee marks four my revue
Miss steaks aye can knot see.
Eye ran this poem threw it.
Your sure real glad two no.
Its very polished in its weigh,
My checker tolled me sew.
A checker is a blessing.
It freeze yew lodes of thyme.
It helps me right awl stiles two reed,
And aides me when aye rime.
Each frays comes posed up on my screen
Eye trussed too bee a joule.
The checker pours o'er every word
To cheque sum spelling rule.
Bee fore a veiling checkers
Hour spelling mite decline,
And if we're lacks oar have a laps,
We wood bee maid too wine.
Butt now bee cause my spelling
Is checked with such grate flare,
There are know faults with in my cite,
Of nun eye am a wear.
Now spelling does not phase me,
It does knot bring a tier.
My pay purrs awl due glad den
With wrapped words fare as hear.
To rite with care is quite a feet
Of witch won should be proud,
And wee mussed dew the best wee can,
Sew flaws are knot aloud.
Sow ewe can sea why aye dew prays
Such soft wear four pea seas,
And why eye brake in two averse
Buy righting want too please.
Must everything be taken so literally, particularly in a conversation that is obviously of a very non-serious nature?
Personally, I would favour the Chinese calendar for New Years. The festivities, you know.
Nah, NYD is about 3 months off. March 1 is the only logical New Years Day. After all, that would make September through December the 7th through 12th months and match their names to their position in the calendar.
7 - Sept-ember
8 - Octo-ber
9 - Nov-ember
and... what comes after nine? ... ...
10 - Dec-ember
Auh, c'mon, smile... 'twas a joke. I know, force of habit got you on the "12th" month, however hard you tried. Btw, do you know how come those months have their names as such?
8 - Octo-ber
9 - Nov-ember
and... what comes after nine? ... ...
10 - Dec-ember
Auh, c'mon, smile... 'twas a joke. I know, force of habit got you on the "12th" month, however hard you tried. Btw, do you know how come those months have their names as such?
.... months in a year, until July and August were 'invented' to please a couple of jumped-up Roman Emperors (Julius & Augustus).
This actually happened last year, but it's too good to waste. Upon upgrading a user's computer to Windows XP from Windows 2000, the user opened up MS Excel, and asked "What's this big red X in the upper right corner?" When I explained that it was an exit button, and he has always had it, he said "Yeah, but it's never been red before. I thought it was something new."
Years ago I worked for a major airline, that began offering a fax service built into the proprietary reservation system. This gave travel agencies the ability to fax itinerary information to their customers.
One day, my boss gets a very angry phone call from an agency owner, complaining that 'this new fax service s__ks, it doesn't work at all!'.
I was promptly dispatched to the agency in question, and I asked the manager to show me the problem. She then typed in part of the fax command, picked up a sheet of paper and held it up to the computer screen on her desk. "See?", she said, "Nothing happens!".
It took me about an hour to explain to her....
One day, my boss gets a very angry phone call from an agency owner, complaining that 'this new fax service s__ks, it doesn't work at all!'.
I was promptly dispatched to the agency in question, and I asked the manager to show me the problem. She then typed in part of the fax command, picked up a sheet of paper and held it up to the computer screen on her desk. "See?", she said, "Nothing happens!".
It took me about an hour to explain to her....
As IT, often the phone systems falls under our jurisdiction. This was the case at one office I was the sole IT person. One user was unable to get to the correct person after navigating the dialed companies "please press X for Y" routing system. She could dial out, get the main line, get the right dept., but got dropped after that. I was call to see what was wrong with our system and why "we" were not routing call properly. After explaining how we got the outside line, connected to the company phone system, ect.... how did she think it was a problem on our end? Well, it just hangs up, was her answer. So I told her I'd drive down to L.A. a 4 hour drive and look into the public agencies phone system for her. That seem to work for her. Some people just don't understand no matter how you explain it. Good thing the internet was not down in New York.....
Recently I was employed by a company that had many locations world wide, as a second level support analyst. Weekends were covered by rotating shifts and when you work the weekends you can get support calls from Wichita to Hong Kong. One Saturday I get a call from our regional support desk in Hong Kong. Analyst says that the corporate user on the line has a PC that was just shipped their and they plugged it in and nothing happened. The Analyst proceeds to conference in the user who happens to be in Korea but then drops leaving me on the phone with the user. I say my usual hello and all I hear is silence. (Usually the regions desk stays on the phone to act as a translate).
I say my usual hello again and after a slight pause I hear the following in a obviously stressed voice.
Sssmaboke!! Fiya!!
I immediately start dialing the region help desk to get the person back on the phone. I ask the user, what?s on fire?
The users responds by saying,
Sssmaboke!! Fire!! Kompueta!!
To be honest the first thing I do is stand up and look around the office for anyone laughing. I am already suspicious that this is a prank.
Not seeing any snickering co-workers and trying to control my own laughter, I sit back down and ask the user to unplug the PC from the wall.
All I hear is silence on the other end.
I then say in a loud voice, ?Unplug WIRE?
The user sounding even more upset says, ?Wiya on Fiya!?
Now I think the whole office may catch fire, so as I am about to tell the non-English speaking Korean to evacuate the building. But just then the original analyst from the Hong Kong helpdesk hops on the line to see how we are doing.
It turns out their was a lot of smoke but no fire. Apparently we had sent out old PCs to the location and they had not switched the power converter switch and the power supply started smoking.
I say my usual hello again and after a slight pause I hear the following in a obviously stressed voice.
Sssmaboke!! Fiya!!
I immediately start dialing the region help desk to get the person back on the phone. I ask the user, what?s on fire?
The users responds by saying,
Sssmaboke!! Fire!! Kompueta!!
To be honest the first thing I do is stand up and look around the office for anyone laughing. I am already suspicious that this is a prank.
Not seeing any snickering co-workers and trying to control my own laughter, I sit back down and ask the user to unplug the PC from the wall.
All I hear is silence on the other end.
I then say in a loud voice, ?Unplug WIRE?
The user sounding even more upset says, ?Wiya on Fiya!?
Now I think the whole office may catch fire, so as I am about to tell the non-English speaking Korean to evacuate the building. But just then the original analyst from the Hong Kong helpdesk hops on the line to see how we are doing.
It turns out their was a lot of smoke but no fire. Apparently we had sent out old PCs to the location and they had not switched the power converter switch and the power supply started smoking.
That's a winner! hahaha...
My only funny IT issue from this year involves a user who called and asked me to repair their "retractable thingy". Confused...I headed over to her house to see what had happened.
The user had been ejecting her cd-rom tray and setting her Big Gulp coffee mug on it. The cup had been too heavy for the tray and broken it off. The giant mug fell, spilling coffee all over the keyboard, mouse, and splashing up on the front of the monitor.
I tried to TACTFULLY explain that the "retractable thingy" was a Cd-rom tray used for loading disks into the computer to install software, play music, etc. NOT a cupholder. Then I attempted to explain that machines do NOT need morning coffee, and that she would need to purchase a new mouse (it was drenched) and potentially a new keyboard. The poor lady was terribly embarassed - but she learned a valuable lesson.
My only funny IT issue from this year involves a user who called and asked me to repair their "retractable thingy". Confused...I headed over to her house to see what had happened.
The user had been ejecting her cd-rom tray and setting her Big Gulp coffee mug on it. The cup had been too heavy for the tray and broken it off. The giant mug fell, spilling coffee all over the keyboard, mouse, and splashing up on the front of the monitor.
I tried to TACTFULLY explain that the "retractable thingy" was a Cd-rom tray used for loading disks into the computer to install software, play music, etc. NOT a cupholder. Then I attempted to explain that machines do NOT need morning coffee, and that she would need to purchase a new mouse (it was drenched) and potentially a new keyboard. The poor lady was terribly embarassed - but she learned a valuable lesson.
I just checked it out to, (sorry, after that, - I had to ) it looks like it would work good too. Now I have a use for all these old (formally known as broken) CD ROM drives. 
Great tip, Thanks...
Wait, this was a Friday YUK, no? -d
) it looks like it would work good too. Now I have a use for all these old (formally known as broken) CD ROM drives. Great tip, Thanks...Wait, this was a Friday YUK, no? -d
I was at a client site and a lady called in with an interesting ticket:
Her: "My computer's broken, come fix it!"
Me: "Well, what's it doing?"
Her: "It, it's FLIPPING PAGES!"
Me: "Er, you mean if you're in Word it jumps to another page by itself???"
Her: "No, no nothing like that, it's FLIPPING PAGES!"
Me: "Er, ok, I'll come take a look."
Her: "Do you think it's because I have too much kinetic energy?"
Me: "Errrr"
Her: "I mean, I can't put a slice of toast in a toaster without it catching fire, and when I walk by car alarms they go off!"
What I SHOULD have said was, "Lady, if you can make car alarms go off and cause things to burst into FIRE, yes, you could be messing up your computer."
BTW, I did fix it and no, I never did find out what she meant.
Her: "My computer's broken, come fix it!"
Me: "Well, what's it doing?"
Her: "It, it's FLIPPING PAGES!"
Me: "Er, you mean if you're in Word it jumps to another page by itself???"
Her: "No, no nothing like that, it's FLIPPING PAGES!"
Me: "Er, ok, I'll come take a look."
Her: "Do you think it's because I have too much kinetic energy?"
Me: "Errrr"
Her: "I mean, I can't put a slice of toast in a toaster without it catching fire, and when I walk by car alarms they go off!"
What I SHOULD have said was, "Lady, if you can make car alarms go off and cause things to burst into FIRE, yes, you could be messing up your computer."
BTW, I did fix it and no, I never did find out what she meant.
Can't believe this is still happening. This coffee cup and cd-rom scenario is a classic from the age when cd-roms first showed up in the computers. It is an actually Dell ticket.
I am relatively new to this vast field....I don't know how I will keep patience with these types of things!! LOL OMfrigginG
I guess, it will be like a breath of fresh air compared to other situations that may arise...
K-
I guess, it will be like a breath of fresh air compared to other situations that may arise...
K-
I got a call from a relative who had a friend who'd just inherited an old computer.
And I do mean OLD.
He took one of those AOL CD's that seem to breed by themselves, and stuck it in the drive. Now it was stuck and he couldn't get it out.
I explained that to get on the internet you need an Internet connection, and did I mention that the computer was OLD?
He'd put the CD into one of those old 5? inch floppy drives.
I told him to forget about the Internet for now.
And I do mean OLD.
He took one of those AOL CD's that seem to breed by themselves, and stuck it in the drive. Now it was stuck and he couldn't get it out.
I explained that to get on the internet you need an Internet connection, and did I mention that the computer was OLD?
He'd put the CD into one of those old 5? inch floppy drives.
I told him to forget about the Internet for now.
I gotta get one of these for my home 'puter.
(I am not associated with the vendor on this web site, it's just that this item totally cracked me up!)
http://www.thermaltake.com/accessories/xray.htm
(I am not associated with the vendor on this web site, it's just that this item totally cracked me up!)
http://www.thermaltake.com/accessories/xray.htm
I was working as tech support for a major non-profit org in Chicago. My manager complained to everyone except tech support that his new computer was a piece of junk that didn't even work. This apparently went on for three days before calling us and demanding his old computer back. I went to check out his situation and found his computer was unplugged.
A few years later he was working for me.
A few years later he was working for me.
In Non-Profits org's. you have to kill someone to get fired. My old manager was from the days of mainframes and had been with the org for over 20 years. He was put into a position that required no technical abilities and allowed to retire with grace when his time came. In those days some employers had some amount of loyalty to their employees.
But I doubt it. I "Think" the company I work for is in it for the long haul. I hope so. It is SO rare.
NICE!
As the old saying goes, "There are only 10 types of people in this world. Those who understand binary, and those who don't."
As the old saying goes, "There are only 10 types of people in this world. Those who understand binary, and those who don't."
I have two:
About 10 years ago I was working at an oil company (to be nameless to protect the innocent) and a Ph.D engineer actually called IT to complain that his keyboard did not have an "any" key. The remedy: IT made a label in capital letters "ANY" and placed it on his spacebar.
The second happened about 2 weeks ago. A user was having trouble logging into Windows, so I reset his password. For security, well just say his password was changed to "Password1". I told him that he would need to type in "password, with a capital P and then the number 1". He proceeds to type in - "passwordP1". After failing and then having to unlocking him, he finally tells me how he is typing the word. I finally spelled it out letter by letter: "big P...little a, little s,....etc.
He was finally able to log in.
About 10 years ago I was working at an oil company (to be nameless to protect the innocent) and a Ph.D engineer actually called IT to complain that his keyboard did not have an "any" key. The remedy: IT made a label in capital letters "ANY" and placed it on his spacebar.
The second happened about 2 weeks ago. A user was having trouble logging into Windows, so I reset his password. For security, well just say his password was changed to "Password1". I told him that he would need to type in "password, with a capital P and then the number 1". He proceeds to type in - "passwordP1". After failing and then having to unlocking him, he finally tells me how he is typing the word. I finally spelled it out letter by letter: "big P...little a, little s,....etc.
He was finally able to log in.
This is my absolute favorite, because it tells on the end user and the tech.
We have an office in California for which we provide remote support. There was this one laptop user who kept calling in and saying her keyboard wasn't typing the characters she hit - she was getting all kinds of numbers and symbols.
Finally, the tech gets our boss involved. He calls someone else in the office to witness what she's doing, because she's rattled about the virus on her computer at this point, and near panic. The guy walks over and looks at her keyboard...and toggles off the numlock key. Laughter ensues, and this is labeled the NumLock virus! The poor lady has yet to live it down.
BUT...here's the kicker...it turns out this lady had been having this "problem" with her laptop for over a month. Our tech was a real sharpie! (You'd-a thought that when she said it worked fine with an external keyboard, he'd-a had a clue...)
We have an office in California for which we provide remote support. There was this one laptop user who kept calling in and saying her keyboard wasn't typing the characters she hit - she was getting all kinds of numbers and symbols.
Finally, the tech gets our boss involved. He calls someone else in the office to witness what she's doing, because she's rattled about the virus on her computer at this point, and near panic. The guy walks over and looks at her keyboard...and toggles off the numlock key. Laughter ensues, and this is labeled the NumLock virus! The poor lady has yet to live it down.
BUT...here's the kicker...it turns out this lady had been having this "problem" with her laptop for over a month. Our tech was a real sharpie! (You'd-a thought that when she said it worked fine with an external keyboard, he'd-a had a clue...)
I had something similar to this happen at the beginning of my career a few years ago. I was working at a school with a huge computer lab for administering computer-based tests. At this particular school there were all of two technicians to service all 500 computers. There was a lead technician and me, the newbie that was hired a month earlier. One day the lead tech gets a frantic phone call from a teacher saying that a particular program won?t let any of the students log on. In this program the student logs on by typing in their social security number. So, the lead tech says, ?c?mon, let?s go take a look? and we walk over to the lab. We get there to find that our boss is already there. Apparently, the teacher called him first.
The teacher sits down at a computer to show us what the problem is. Sure enough, when the teacher tried to type in a number on the keypad nothing appeared. At this point the teacher is clearly agitated and looking to us for an immediate fix. This teacher was an older man and totally computer illiterate. As a matter of fact, he absolutely refused to use the computer in his office. When he wanted to send a memo he would type it on a typewriter and then copy it.
Luckily, the lead tech had a solution. He calmly walked over to the computer and pressed the Num-Lock key and said ?try it now.? Miraculously the computer started typing numbers. The teacher, without missing a beat, says, ?okay this one works? and continued on down the line of computers testing everyone.
The lead tech and I turned to leave the computer lab and barely made it out the door before we started laughing. We got quite a lot of mileage out of our Num-Lock virus. It was responsible for all sorts of problems around the school after that. Needless to say I learned quite a bit about composure and how to communicate with stupid users from this call.
The teacher sits down at a computer to show us what the problem is. Sure enough, when the teacher tried to type in a number on the keypad nothing appeared. At this point the teacher is clearly agitated and looking to us for an immediate fix. This teacher was an older man and totally computer illiterate. As a matter of fact, he absolutely refused to use the computer in his office. When he wanted to send a memo he would type it on a typewriter and then copy it.
Luckily, the lead tech had a solution. He calmly walked over to the computer and pressed the Num-Lock key and said ?try it now.? Miraculously the computer started typing numbers. The teacher, without missing a beat, says, ?okay this one works? and continued on down the line of computers testing everyone.
The lead tech and I turned to leave the computer lab and barely made it out the door before we started laughing. We got quite a lot of mileage out of our Num-Lock virus. It was responsible for all sorts of problems around the school after that. Needless to say I learned quite a bit about composure and how to communicate with stupid users from this call.
Having taught software to a variety of users in a previous job I found that there are no stupid users just untrained ones. Most employers sit an employee down in front of a computer with no assistance and wonder why they are not efficient.
Got a call from one of my users saying that there was something wrong with the e-mail program we use. Seems that he couldn't type anything into a new message. He could use the mouse to open a new message, but nothing would appear when he tried to type. What's wrong with the e-mail system?
When I went to his desk, he showed me his problem. Okay, he was correct - mouse was working fine and opened a new message, but nothing would show up in message when you typed. I took over the computer, and opened another program to see if the problem was with the program or the keyboard, and found that the keyboard wasn't working. When I looked under his desk, I noticed that the keyboard had become unplugged from the computer. Seems he almost lays down when working on his computer, with his feet stretched out under his desk and must've snagged the cord and pulled it out. He gave me an ice cream bar for that one ...
When I went to his desk, he showed me his problem. Okay, he was correct - mouse was working fine and opened a new message, but nothing would show up in message when you typed. I took over the computer, and opened another program to see if the problem was with the program or the keyboard, and found that the keyboard wasn't working. When I looked under his desk, I noticed that the keyboard had become unplugged from the computer. Seems he almost lays down when working on his computer, with his feet stretched out under his desk and must've snagged the cord and pulled it out. He gave me an ice cream bar for that one ...
Your going to love this, I faxed a document to a executive at a local business, when received it, he found it unreadable.
He promptly called me back to tell me there was something wrong with my fax, was I sure MY fax had ink in it, and could I bring the original by. I asked him if he had ever changed the toner in his machine, pause, I asked if he was sure the machine had ink, pause, then a response "Im sure it is on your end, looks like you have no ink" I told him I would send tech support.
I then called his secretary and asked if there was anyone there that could replace the toner. She indicated she would take care of it, but it is not the first time. Apparently when his printer goes dry, he calls her in to fix the computer, he always seemes shocked when she replaces the toner
apparently thinking the "ink" flows down some electron pipeway from the source.
He promptly called me back to tell me there was something wrong with my fax, was I sure MY fax had ink in it, and could I bring the original by. I asked him if he had ever changed the toner in his machine, pause, I asked if he was sure the machine had ink, pause, then a response "Im sure it is on your end, looks like you have no ink" I told him I would send tech support.
I then called his secretary and asked if there was anyone there that could replace the toner. She indicated she would take care of it, but it is not the first time. Apparently when his printer goes dry, he calls her in to fix the computer, he always seemes shocked when she replaces the toner
apparently thinking the "ink" flows down some electron pipeway from the source. 
Okay this is really old, but it's similar to the guy who thought that Fax ink flowed through the electrical wires. Before PC networks we had each PC cabled to an automatic printer-sharing switch, and then to one printer. Not all of the connectors had thumbscrews to secure them. So of course we had a rat's nest of cables that could come apart if jostled. Periodically one of the secretaries couldn?t print because a cable came off.
Due to the layout of the office, people liked to take a shortcut by squeezing between the wall and the cabinet that held the switchbox and printer. They?d knock cables off so we asked the secretary to police that. She didn?t take us seriously, so the next time she couldn?t print we played a joke on her.
After reconnecting her cable, we asked her to resubmit her print jobs. She wondered where the old print jobs had gone? She didn?t believe that they were not stored (that the PC assumed that when it sent a print job that the printer had indeed printed it). But we noticed a dark smudge on the wall where people had been squeezing by. So we told her that the print job data bits were electricity sparks that came out of the end of the cable when it was unplugged. The smudge was caused by those sparks hitting the wall and burning the paint! If those sparks could burn paint then surely they would hurt if they happened to hit you while you were squeezing through the shortcut! Not only did she believe that explanation, but she was vigilant from then on about stopping people from taking the shortcut!
Due to the layout of the office, people liked to take a shortcut by squeezing between the wall and the cabinet that held the switchbox and printer. They?d knock cables off so we asked the secretary to police that. She didn?t take us seriously, so the next time she couldn?t print we played a joke on her.
After reconnecting her cable, we asked her to resubmit her print jobs. She wondered where the old print jobs had gone? She didn?t believe that they were not stored (that the PC assumed that when it sent a print job that the printer had indeed printed it). But we noticed a dark smudge on the wall where people had been squeezing by. So we told her that the print job data bits were electricity sparks that came out of the end of the cable when it was unplugged. The smudge was caused by those sparks hitting the wall and burning the paint! If those sparks could burn paint then surely they would hurt if they happened to hit you while you were squeezing through the shortcut! Not only did she believe that explanation, but she was vigilant from then on about stopping people from taking the shortcut!
I've got two
first:about ten years ago windows 95 has been recenlty released. one of the users which have migrated, doesn't know english well. While he's clickin all over the clicakble stuff, then he clicked the shutdown computer and the black screen of "you can shut your computer safely now" screen appeared.then he said that "did you see the new funcion of windows ", it shuts itself down when its got tired....
second:about a year ago, i was talking to a foreigner guy on the phone while a process i told him that "press any key" and a problem of "where is any key" came out...
first:about ten years ago windows 95 has been recenlty released. one of the users which have migrated, doesn't know english well. While he's clickin all over the clicakble stuff, then he clicked the shutdown computer and the black screen of "you can shut your computer safely now" screen appeared.then he said that "did you see the new funcion of windows ", it shuts itself down when its got tired....
second:about a year ago, i was talking to a foreigner guy on the phone while a process i told him that "press any key" and a problem of "where is any key" came out...
This happened last year, but is too classic not to repost.
User's Email request to technical support said that her backup wasn't working. The Support Rep who initially took the call had to escalate it to level 2. The following is the Escalation request by that Support Rep.
"I called and spoke with Cathy. The error is "Error on Request to backup Data...". You have to use the dial up because the Direct RDP is not working. She said that if you need to call her make sure you get the phone to ring softly because she is napping. Assigning to tech."
: )
User's Email request to technical support said that her backup wasn't working. The Support Rep who initially took the call had to escalate it to level 2. The following is the Escalation request by that Support Rep.
"I called and spoke with Cathy. The error is "Error on Request to backup Data...". You have to use the dial up because the Direct RDP is not working. She said that if you need to call her make sure you get the phone to ring softly because she is napping. Assigning to tech."
: )
I have to share this one - as it is a personal favourite. Its a little long - but you need the back story!. A few years ago, while working for another company we had just completed the full re-write of the customer managment software in house. 5 months of hard work and long hours where met by the userbase with typical results ("WHY do we have to change?").
Anyway, one of the more vocal customer service reps who liked nothing more than to put down I.T. over 'their poor response times' to her issues called the help desk with a problem with the new software.
Obviously on speaker phone, and speaking loud enough for the office of over 100 team members to hear, she explained how this 'crappy little program' wasnt working and 'wouldnt let her do her job' and that we should 'fix it right away - if we knew what was good for us.'
After restraining the lead programmer, I went to see the issue. She proudly exclaimed how 'this thing' wouldnt let her get past the date entry field. immediately seeing the problem, I asked her (loudly, just to keep everyone informed) what date she was trying to enter.
Her reply was '30th Feb 2004'.
After the sniggers and chuckles echoed around the room from various desks, the now red faced customer service rep exclaimed 'but thats what it says on the paperwork'.
We can program for every come except the user.
Anyway, one of the more vocal customer service reps who liked nothing more than to put down I.T. over 'their poor response times' to her issues called the help desk with a problem with the new software.
Obviously on speaker phone, and speaking loud enough for the office of over 100 team members to hear, she explained how this 'crappy little program' wasnt working and 'wouldnt let her do her job' and that we should 'fix it right away - if we knew what was good for us.'
After restraining the lead programmer, I went to see the issue. She proudly exclaimed how 'this thing' wouldnt let her get past the date entry field. immediately seeing the problem, I asked her (loudly, just to keep everyone informed) what date she was trying to enter.
Her reply was '30th Feb 2004'.
After the sniggers and chuckles echoed around the room from various desks, the now red faced customer service rep exclaimed 'but thats what it says on the paperwork'.
We can program for every come except the user.
How come when I call someone with a custom ring tone, I don?t hear their ring tone on my phone, like Yankee Doodle Dandy, but rather here ?ring ?..ring?. ring?.
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