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Interesting discussion of "ITIL verified"

If you want to see some tough questions to ask vendors who are claiming "ITIL compliance", see ITSMWatch http://www.itsmwatch.com/itil/article.php/3644451

It then branched out into a discussion of what verification means:
http://www.itsmwatch.com/itil/article.php/3646441
and then
http://www.itskeptic.org/node/72

It is an amusing little debate

Posted by twohills

5th Dec 2006