Report Offensive Message
Not defined?
ITIL or the Information Technology Infrastructure Library has been around for many years and is currently in its third revision.
It is a set of core disciplines which have been adopted as IT industry best practice across the UK and most of the globe. Its interaction with BS15000 and ISO20000 (fast tracked through completion due to its importance to the field) means that it is THE defacto standard for IT Service provision globally.
Whether it applies to you or not largely depends on the size of your organisation and the work you do ..
Whether it applies to your industry or not? Go to www.jobserve.com and do a search on ITIL and you will get the idea
It is well worth a read as everyone in our line of work can take something from
It is a set of core disciplines which have been adopted as IT industry best practice across the UK and most of the globe. Its interaction with BS15000 and ISO20000 (fast tracked through completion due to its importance to the field) means that it is THE defacto standard for IT Service provision globally.
Whether it applies to you or not largely depends on the size of your organisation and the work you do ..
Whether it applies to your industry or not? Go to www.jobserve.com and do a search on ITIL and you will get the idea
It is well worth a read as everyone in our line of work can take something from
Posted by ChrisEvans
7th Dec 2006
