I'm looking for some idea's from the best of the best as far as the most efficient ways to transfer information between team members on rotating 24/7 schedule's. The environment is a corp NOC, so many things are happening daily and some solutions as to the best way to make sure information is transfered from person to person is highly important.
We have a few idea's floating around in our workgroup but i still feel that something is lacking as far as having a single point of prescence for all the information that you need for the shift transitions to be able to know what's currently happening. Current maintenace, Outages, Pending issues, etc
If anyone has input or solutions i would highly appreciate any feedback.
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