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and hook up 20 PCs' to access the web, but their primary concern is that the home user doesn't host any services because that will definitely saturate their network and result in increased support calls from other users whose connections are slow as crap. Realize that cable broadband is just like a frame-relay, it's a single shared pool of bandwidth, and if one person starts hogging it up, there is less of it available for other users. It's not like a point to point T-1 or a dedicated DSL connection, in which your connection is switched and the bandwidth is exclusively yours on your local loop run.