on it being ridiculous to insist a customer install software to read your documents, the example was not the same. I see the pain that the Office upgrade will cause due to incompatibility but was pleased to see that you could set 2007 to default to saving in 2003 format. This would be a good way to move to the new version while maintaining the old format until others were on 2007.

This might work in some situations but I am sure not all. Our problem with 2007 now is the fact that not all of our macros and document links will work in the compatibility mode.