To further the argument...
1/. If a civil engineering company had one third of their constructions collapse... how long would they remain in civil engineering?
2/. If a surgeon or medical had one third of patients die, how long would they remain as a mediacl team?
3/. If a teacher has one third of the students fail, how long do they retain a teaching post?
4/. If a software company produces continuous buggy software how long do they remain a software company?
It is very likely there will be some who disagree with this post, if not all, and especially with the figure of one third, and want to know where it is from... it originates from a known failure rate of certain schools in my area, where a third of the students fail... I just extrapolated across other fields to make a point... and yes the students have a duty to study, but the onus is on the teacher to cause the students to learn, and if they do not, the teacher fails in this... and I am not saying that this is true for every student that does not learn...
All I did was take the third across a range of fields... its hypothetical, but gives a good standard of care and duty owed by those producing goods. If those good as NOT fit for purpose (for example - sample code having a particular feature, but its not in the final product, that product is not fit for purpose according to law). If therefore software i.e. Vista, is produced and constantly has problems, then it is not fit for purpose.
This is where my 4 scenarios come in...
1/. Civil engineering company would be out of business
2/. Medical team would never operate in the medical field
3/. A teacher remains a teacher
4/. The software company gets richer (Microsoft)
The consumers need to stand up and do something, and stop being dictated to by the likes of Microsoft!
I know - I am guilty of not saying anything... but part of the problem, there is really no place to complain to, apart from the courts, which is an expensive task for the average consumer, to effect.