RE: 10 telephone blunders that could hurt your image
We have a manager in our area who does #1. It annoys me to no end. The weird part about it is that it annoys *his* boss to no end as well, and yet he still does it! Clearly the bigger boss hasn't said anything to him.
The smaller boss clearly does it because he feels he's more important than other people - there are other indicators of this. I'm tempted to take his phone away from him and turn it off in the next meeting we share. After all, the man has a pager, and can be reached in that way if it's an emergency.
My boss has a couple of rules regarding cell phones/pagers during meetings for our group. 1) Both must be on vibrate during all meetings. 2) Pages are only to be answered during a meeting if patient care is being compromised. If you are unsure, ask your escalation point. 3) If you are in the meeting, and your escalation point isn't; your escalation point should have the pager.
I realize that some of this doesn't relate to phone etiquette, but meeting etiquette is related. ^_^