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Brent,
We have a webpage tied into an outage database. Currently, it is setup so that when we enter/update an outage it sends a message to the helpdesk who in turn sends out the message to the departments. The link to the outage page is available on the intranet. Not only can anyone view it anytime, they can also review recent outages and solutions.
For the most part, we have only one department who can "update" outages which in our case is the NOC. This prevents too many cooks in the soup so to speak. We believe the webpage link in addition to emails provides the much needed effective communication.

Hope this helps,
DeWayne