#1: You don't respect other techs
Respect is something to be earned.
Unfortunately, with all of the offshoring and cost cutting done by a lot of the major companies these days,what respect I have had in the past has been replaced by pessimism.
Experience has taught me to be wary of most tech support these days.
At best, most of the tech support that I have delt with in the past (Dell,Novell,ATT) are batting about .500.
So your number one is ,in my opinion,wrong.
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