The role of a Project Manager is not an easy one but then again that is why we do it!
As mentioned in the excellent response we are professionals and as long as we maintain that professionalism and remember what we are trying to achieve we will win.
Bottom line is do not lower your standards and ethics to meet the needs of others. Stand up and demand that they raise their game for the good of the project, the team and the business.
A good project manager will not just deliver projects on time, to budget and to the required quality. They should also be a driver of standards and attitude by ensuring that in all instances they exhibit and demand a professional and courteous manner. In the 'real world' this is not as easy to do as type, and it is much easier to be dragged down to the lowest common denominator.
Always insist on being treated, and treat others, professionally. If this is not forth coming then the only choice is find an organisation that has the same approach and ethical standards as yourself.
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