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I use Remote Support and Remote Access from WebEx to get all of my remote work done without having to worry about any of these issues.
This article is more strategy oriented than tool oriented.
I use WebEx as my fallback, but for true remote management of any number of systems, you need a more robust setup.
I use WebEx as my fallback, but for true remote management of any number of systems, you need a more robust setup.
I'm servicing a few branch offices and from my experience MS has all the tools available an admin needs.
I'm beeing a fan of the commandline today and I would like to share some tipps for other admins here:
If you need to enbale remote-desktop on a certain machine, you can do this by using this command:
reg add "\\remote-ip\HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server" /v fDenyTSConnections /t REG_DWORD /d 0 /f
(use 1 instead of 0 to undo)
If you just want to work on a remote machine without disturbing the user and your task can be done on the command-line:
PSEXEC \\Remote-IP cmd.exe
It's a tool from Sysinternals, they are Microsoft today. You can download the whole suite from Technet. It's also possible to copy other programs to the clients for executing there with this one.
And just in case you need to configure something where you have to log in to the gui as the user himself, but the user is not allowed to log in remotely, use this one:
NET LOCALGROUP ?Remote Desktop Users? ?DOMAIN\Username? /ADD (use /DEL to undo)
Unfortunatly this is depending on the language of the client...
To be secure, don't forget to undo these changes.
Cheers,
Oliver
I'm beeing a fan of the commandline today and I would like to share some tipps for other admins here:
If you need to enbale remote-desktop on a certain machine, you can do this by using this command:
reg add "\\remote-ip\HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server" /v fDenyTSConnections /t REG_DWORD /d 0 /f
(use 1 instead of 0 to undo)
If you just want to work on a remote machine without disturbing the user and your task can be done on the command-line:
PSEXEC \\Remote-IP cmd.exe
It's a tool from Sysinternals, they are Microsoft today. You can download the whole suite from Technet. It's also possible to copy other programs to the clients for executing there with this one.
And just in case you need to configure something where you have to log in to the gui as the user himself, but the user is not allowed to log in remotely, use this one:
NET LOCALGROUP ?Remote Desktop Users? ?DOMAIN\Username? /ADD (use /DEL to undo)
Unfortunatly this is depending on the language of the client...
To be secure, don't forget to undo these changes.
Cheers,
Oliver
I'm preparing to enter a new area of my career; help desk technicain, and although I've never had the need to rely on these skills to this point, I do now. The above article covers some of the information I will need to become familiar with ASAP. My new company works primarily in Cobol and C# (all new to me), so I will rely on articles like this one even more than ever.
By the way, my strenghts lye in the area of Graphic Design and Printing. Thank you for this information and please don't stop sharing these interesting and necessary tips.
By the way, my strenghts lye in the area of Graphic Design and Printing. Thank you for this information and please don't stop sharing these interesting and necessary tips.
"The above article covers some of the information I will need to become familiar with ASAP."
Not really. No offense, but this article has done nothing but point out the obvious.
Not really. No offense, but this article has done nothing but point out the obvious.
I use a combo of Device Management from ipass.com which works great over the internet and ultravnc which allows secure remote control over the internet also. I hate to pay monthly for a tool that I can get for free.
I can't believe the article makes no mention of Remote Desktops (notice the pluralisation)The Remote Desktops MMC Snap-In is from Windows Server 2003 Administrative Tools (Adminpak.msi). It includes the ability to build a hierarchical tree of remote machines. You have a tree view on the left and the console session on the right just like a classic explorer folders/files view. This allows you to group remote machines together. It has other advantages as well, for instance, if you connect to a 2003 server you have the choice of connecting to session 0 or to a new console session. Read more here: http://support.microsoft.com/kb/309375
ipass is a great one and I am with you that if we can get the tool for free, take it!
One of the best tools I've used for remote admin. We're currently using version
2.2 and it allows for remote control, remote command line, file transfers,
remote shutdown/restart and more. The Radmin 3 client is awesome as well.
For remote support I'd steer clear from remote desktop connection simply
because the user can't see what you're doing and you cant' see what the user is
doing which is important when troubleshooting procedural types of issues. If
anything, using windows XP remote assistance is better for remote support
rather than remote desktop.
2.2 and it allows for remote control, remote command line, file transfers,
remote shutdown/restart and more. The Radmin 3 client is awesome as well.
For remote support I'd steer clear from remote desktop connection simply
because the user can't see what you're doing and you cant' see what the user is
doing which is important when troubleshooting procedural types of issues. If
anything, using windows XP remote assistance is better for remote support
rather than remote desktop.
wrong title, should have been "10 tips for remotely administering windows"
where are the OSX, Linux, Solarus, BSD solutions?
where are the OSX, Linux, Solarus, BSD solutions?
I use the following:
Citrix for production
VNC for fattys
RDP for thin clients
Logmein Rescue for anyone outside network
Citrix for production
VNC for fattys
RDP for thin clients
Logmein Rescue for anyone outside network
It's a little young but this piece of software lets you build the tree view of the remote desktops mmc snap in.
It supports tabbed interfaces for mixed protocols, RDP, VNC, VMRC, RAS, Telnet, SSH, ICA Citrix.
Take a look
http://www.codeplex.com/Terminals
It supports tabbed interfaces for mixed protocols, RDP, VNC, VMRC, RAS, Telnet, SSH, ICA Citrix.
Take a look
http://www.codeplex.com/Terminals
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