I would have to agree with Mr. Hiner's selections for top 10 tools for 2007--I have used Zoho's resources extensively. They are definitely worth a mention. Cisco TelePresence is another entry that is of tremendous importance to global collaboration and communication. If you are not aware, Cisco's TP and others will be demonstrated at Telepresence World 2008 London, March 18 - 19, 2008. For more info, see: http://www.telepresenceworld.com. Great opportunity to see current vendor offerings all in one place at the same time.