the guy who I responded to.

You were asking, he was telling.

My biggest recomendation, is to get some visibility on it.

The home page as a dashboard for the project. Kick the link round the interested parties, while you've got the inital investment/interest

Current project we kept it pretty much in the team, and as soon as resource got tight, documentation got dropped again.

My high hopes and good deal of effort at the start dashed against the rocks again.

Can't rescue this one, but next time I'm going to make it much harder to disguise the get out of jail free card that is the time allocated to doing the job properly.