Discussion on:

84
Comments

Join the conversation!

Follow via:
RSS
Email Alert
Just when you thought corporate bonding was being played out, now comes the news that manufacturers of business applications are designing their products with inspiration from social engineering sites like Facebook. Are we really ready for online meetings with avatars that can reflect our facial expressions? Read here and find out:
http://blogs.techrepublic.com.com/career/?p=313
0 Votes
+ -
Social Networking tool Beehive
DFO_REXX Updated - 21st May 2008
Hi, I am a new IBM employee who has a profile on Beehive, the IBM tool Toni is talking about. Let me say first that these opinions are mine alone, and do not represent the opinions of IBM, its management, or any of its subsidiaries. I like Beehive because it enables me to connect with other IBM employees through a non-threatening way, rather than browse through the mail directory and "cold-call" other employees. By posting on Beehive people invite others to contact them, whether for help with their career, a technical problem, or just to chat. Therefore it is more useful to me than anything else in IBM as I try to figure my way through the company. I would like to make a comment about the "Why do we need webcams so I can't roll my eyes during a meeting?" comment. Reading body language is a primary way humans communicate. As most of you have experienced with email, emotional content gets lost in the merely written word (except for you poets). With body language, we read the entire message and not just the words, so we can know if the statement is serious or not, insult or compliment, or just a joke. That is the value of seeing each other over video.
It assumes all employees have equal access to a workplace computer. If this is a "social" tool, shouldn't all employees have a way to use it?

In many places , not everyone has access to a computer. In others (including the manufacturing plant where I work), there may be access to the company intranet but no individual account or login for each users. Most of our workforce shares a common domain login with no e-mail.

Hourly employees often have to account for their time against a work order, project, account, or other category used to track direct labor time. Since they're often evaluated on how they use their time (production quotas, etc.), they're not going to be encouraged to use such a system. I have doubts many Training department would consider use of such a system as a job-essential skill worthy of the training time. Also, we restrict VPN access to those users who have a business need for it, and our intranet is not accessible from outside the company without a VPN account.

Sidebar - I'm still hoping someone will suggest a useful social site for me to experiment with. I freely admit all my comments on the subject of social sites are rooted in a total lack of experience. Hopefully someone will recommend a site I can join for the purpose of seeing what the fuss is all about, a site for professional adults not centered on "Stupid Human Tricks" or the Jonas Brothers.
carries a lot of weight with me. It makes a lot of sense because it's correct... as far as it goes. One point to counter your argument, though, is this: most companies who would consider purchasing such a tool also have a lot of their staff on salary, not hourly, and further much of their staff would be probably be connected via an Intranet. Finally, most companies wanting to purchase such a tool would probably be spread out all over their country, if not globally, and thus would require 1) an Intranet, 2) VPN, SSL, or some other secure connection, and 3) some way of keeping contact with spread-out teams beyond email. Thus this sort of tool is neither meant for, nor would be marketed to, every company, just those who need it. And there are a great deal of companies either in this position already or moving in that direction.
Because they can..

Companies always look to 'teens' for trend setting ideas. And all they need is a gimmick to get the teens all excited about it.
Next year -- they will incorporate dancing hula girls going across the screen in 3D
CR**py security. Let the users paste html with javascript; activex that accesses any website / malware site in the world into their applications. Then they'll be equivalent to facebook security.

And since we are supposed to connect our SW with the world, 'external partners' why limit it to customers, vendors or employees? let some predators and stalkers lurk along in the 'game' that the biz apps become. Real life horrors are scarier than made up scaries. It could be like the back alleys of the internet.

Perma-stallation: with this feature you'll never be able to un-install totally an application, or the employee's profile. They'll have your home# or email address on there and real name, and you can't delete it. The reasoning: why you might come back to it some time in the future?

Pressure-ization: related to perma-stallation. This required feature is mandated by the perma-stall above. This is where end users pressure the CEO of the company to be able to un-install the software.

Dancing Hula girls? good start, lets change that to EverQuest'ing all biz software. You'll enter a virtual office, complete with luring lizards that hang by the water cooler and pinch gals. Old dragons that eat up the careers of young'uns still in the egg.

Vacuous youngster avatars that 'know it all' and keep jabbering other players to death about how they are 'old school' while at the same time promoting how reliable Windoze is, causing more experience players to barf to death.

Let the players (woops I mean office workers) BUY features to get ahead just like in virtual worlds. This way the biz software is a PROFIT CENTER for the biz instead of being an additional cost. And the workers can be brainwashed into buying their career, thinking it is all a giant video game!

There was a spoof AOL virtual reality on Futurama which could give aspiring VR designers some ideas on how to implement this.
0 Votes
+ -
you can buy the 'cheat codes' from the SysAdmin happy

Then you can really propel your career grin
0 Votes
+ -
The next president (woops, I mean conqueror or ruler) of our society can be elected in the completely democratic way of being able to stomp / eat / slaughter everyone else who stands in their way in a virtual reality!

To train for this, CEOs can 'evolve' from common folks the same way! Think of the fun, and the 'evil empire' of that star trek episode with the oraganians, or star-wars tie-ins. Wipe out the young jedi's and you too can become emperor!
0 Votes
+ -
Why do the full runaround? Just post the presidency on Craigslist and Ebay??

Heck, items that I have seen would include a nuclear sub and a town on ebay, and people on craigslist. So they already have a good base for this kind of auction...
0 Votes
+ -
It's all about MARKETING.... grrrr
0 Votes
+ -
Saying
mudpuppy1 16th May 2008
I have a saying: "There is a special place in hell for marketing people." There are exceptions, of course.
"Could you get me the TPS synergy on those deliverables ROI, also here is a picture of my dog Fluffy LOL"

Yeah, I don't get it. This is just the next step in "Web 2.0 Think", where the logic goes: "If it's not working, you don't have enough AJAX/XML/CSS/gradients/candy graphics (raised, rounded, semi-transparent, glossy text, etc.)" It also reminds me of the stubborn, nonsensical logic from the movie Idiocracy: "but... it's got what plants crave. It's got electrolytes."
0 Votes
+ -
:^0
The Scummy One 16th May 2008
I swear, every time I have seen that movie, I see people in a different light for a few weeks grin

It seems that I can relate lots of it TO people that I know (excluding myself of course, well except on occasion) laugh
0 Votes
+ -
Excellent!
seanferd 17th May 2008
Add Brawndo on Facebook.
Add Brawndo on My Space.

Perfect.
0 Votes
+ -
HAHAHAHA...
jmgarvin 20th May 2008
Classic! I'm going to mutilate my thurst wink
Pimp Kit myself grin
"IBM, for example, is developing an online portal"

I mean honestly, isn't that what we've been doing with teleconferences and "virtual meetings" since the 90's, just not quite as formalized.

Hell, between, IM, email, sharepoint, CRM cruft, phone calls, and the occasional in person meeting, I'm good...I don't need yet another piece of technology to keep me from doing work, TR does a good enough jorb already.

"Intel has tested a ???visual business card??? system where employees can list their location, job title, and brief biographies."

Outlook????

* Virtual worlds for certain events

This is a big deal now, just like having a web presence was a HUGE deal back in the early 90's. This is a fad though and will die off. I say this for two reasons:
1) It's a hassle to organize and keep out the riff-raff
2) The, er...p*nis incident in Second Life proves there is a lot to be desired here...

* Online versions of company outings like golf scrambles

How about a Wii in the breakroom?

* Meetings that use images from Web cameras to capture non-verbal gestures and facial expressions of the attendees.

God, please no...I spend 90% of my time in those meetings face palming because of the amount of BS being shoveled and honestly, nobody wants to see me cry when they explain why the sales folks are the most productive while IT does nothing (yet again)....
0 Votes
+ -
"Meetings that use images from Web cameras to capture non-verbal gestures and facial expressions of the attendees."

That's my time for digging in my nose and surfing for porn.

Ethical quandary for the '10s: what do you do if you hate your boss but he wants to join your buddy list, or asks you to join his?
0 Votes
+ -
I liked the Dilbert
Dr Dij 13th May 2008
where he is working from home.

His pointy hair boss comments on how good he looks in his biz suit and tie, and how dedicated he is to dress up even tho at home.

Pan to Dilbert at home, unshaven and in his bathrobe, who is holding up a dilbert puppet to the camera
0 Votes
+ -
I work remotely - the only one in my office to do so. The boss wants me to have a video phone for meetings, but luckily the IT guy that tried to make it happen could not crack the firewall issue (and no, I was no help).

I like not being able to be seen. Yeah, they are looking to get me a web cam, mostly to make sure I am not working in my pajamas. As long as I crank out the work and attend some meetings by phone, I think I can avoid the web cam issue.
With your three points on where you draw the line, we're seeing these activities emerge naturally from online games. I'm a professional and I play massively multiplayer games. It takes real skill to organize, plan, and execute an event with 20-30 people in different time zones and countries. Even if it's to take down a digital dragon, the skills are still being learned. I think its a good step for business to take what tomorrows leaders are doing today and building business concepts and plans around that.
0 Votes
+ -
We can all just sit in a virtual world and exist electronically for all business now.. Then, we can use our avatars to mask who we really are because we do not project ourselves properly with people skills.
Pretty soon we can all just sit in our garages or basements to do all of our work for that more realistic 'dungeon' feeling

laugh
I love the thought that the "big guys" are gaming away in WOW too especially since, as you point out and the game haters ignore, video games develop real skills. I have a friend who has meetings with high profile clients in WOW even. (most other muds would suffice too of course)
Absolutley jp. In fact the excellent book Futurecasting by Bob cotton plays up the online gaming ethic as being a major player in future online business development. Businesses should take note of apps like Facebook et al.
"That???s cool, but the system lost my vote when, as the article says, users could post ???things they like.??? Do I really need to know that?"

I do. It helps people with like interests come together and helps develop "camaraderie". Always good for icebreakers to begin a conversation.
I think that this is right on track. The Old School ways of managing people will not wash in a few years. As the gamers of the past few years become the staple of the workforce population they will choose their own employment destinies on how well a company is in tune with them.

This has been a long time coming and will drive more efficiencies in the workplace. It will provide a forum for innovation that does not exist today. Smart companies will adopt this and others that dont will fail.

bc
0 Votes
+ -
On right track..
tuomo@... 16th May 2008
I agree, just don't say "Old School", say late 80's and 90's, early 200x. 81-92 I used to work for an US company, in Europe and in US, and we had all the offices connected in 152 countries when I left. I knew people in almost all offices and many are still my good friends, round the globe. You could chat, e-mail (of course) and even jump to their systems for support or assistance. Actually some of our largest customers were also connected (kind of), it was great - some of those are still my friends and we still stay connected.

But, as you say - the management did see it diminishing their importance, not going through them, so they started cutting the access. Which meant delays, delays and more delays, more cost, unhappy customers, etc - and a lot more problems even on country level but especially globally. Have to change, last time I consulted for that company, I had to go through three levels of management in US and I don't know how many levels in India, wait almost two weeks and in the end - didn't even then have access to the persons I would have needed, frustrating. On old days I would had just started a connection with my counter parts and be done in an hour or so. I really hope it comes back but not holding my breath.
0 Votes
+ -
Think again...
Xenotron 16th May 2008
Well, I'm the CIO of a fast rising tech company. I'm a Gen-Xer so you could call me old school if you like. I'm tired of the 'gamer' generation mandating what I will be using in my business. Here are the facts: A business is usually for profit, not charity. Anything that impeads that profit means the company won't be open for long. I have yet to see a company not use a specific technology and fail. The company fails because it was run badly. And, most importantly, if I can't find the talent in the US, I won't be hiring here. Since my business does reach internationally,I'll be hiring talent from other countries because they still have a work ethic and understand how business runs, not how they think their jobs will work around their lives. Good luck gamer, the world gets smaller everyday.
0 Votes
+ -
..... Hmmmmmm
Chas M 18th May 2008
Xenotron, the haulage companies who refused to move from horse drawn to the new fangled, dirty, smelly automotive vehicles don't count then ....... ?? There are thousands of examples of companies not moving with the times and adopting new technology going to the wall or being absorbed by their opposition. The key is in adopting the RELEVANT new technology and not every toy the whizz (??) kids come up with. Anyone remember the Sinclair C5 ......
0 Votes
+ -
Ugh.
seanferd 16th May 2008
No thanks.
0 Votes
+ -
Video Conferencing?
Jaqui 16th May 2008
I can see why.

We do take many of our cues in conversation from visual input. A video conference for widely dispersed people helps us with our communication during the conference.

The social networking aspect .... well, as much as I have little use for the social networking websites myself.
[ I have a couple of memberships, but rarely ever go there, more on the reasoning below ] The social networking for a business conference is important. We build relationships with business partners more through the socialization during the events than through regular business activities.

social networking in business [ office suite ] apps? no freaking way. useless bloat.


Facebook, Myspace, ... great sites, for criminal activity. the "updates" from your cell phone activity, I.M. activity etc are a major gift from the gods ... to a stalker.

I can see a specialized application, like MS' Unified Communications Suite, having video conferencing and social networking in them. I can even see the conference using a "Virtual World" format to make it more ... appealing ... to the "social butterflies".

I actually accept the idea of giving direct contact information to business associates, it helps improve Client Satisfaction.
Why ???why????

First you may remember we, human beings are ???social??? , we live together, communicate, share and team up??? Friendship, relations, teaming has meanings for us.

Then you may also remember, working and business are not for ???money???, but for creating values to enrich and keep going our ???life???.

We are not robots or machines running for routines!

Therefore, especially if you are in a business covering multi-locations, multi-national and multi-cultural people who are in touch with, especially who are teaming for the same business, either as in a corporate identity or just in contact with it means a ???sense??? to share and communicate in multi-platform.

This is because these all people are people and feeling this sense make the all more humane, non-isolated, able to identify and express themselves easily in the way they like, thus, motivated in the both, their life and jobs.

This is why it would be easy and satisfactory if parties could meet each other, as a human being more then a virtual ???contact??? in their lists.

When it comes to that point, dealing with a global world, is not easy. You could not be able to let these people come together, but communicate and share more; even if it is virtual!

It is all started like a game or just for fun; internet and mobile communication, social and business networks???

But now, it is a reality that IT goes to Virtualization and this re-organization will be aware of a ???total networking???, which will be covering social and business needs and expectations.

Google, Facebook are just two examples of this re-organization structures; lets call them ???live test structures??? of the future that older form of IT structure called ???mainframe??? have not been able to do the same like this; at this angle.

Now, you can find some ???loss of time??? things while surfing these web sites, but you can find the all basics of the Virtualization examples on there; already running and testing.

In these networks,

??? You reach a single domain and run the web based applications
??? You express yourself, publish and share
??? You can reach people and their shared / published information
??? You can communicate, team-up,
??? You can manage schedules, events, conferences
??? You can educate, train people and teams
??? You can add, remove, use applications
??? You can search data, people, information
??? You can reach people
??? You can create applications
??? You can create, upload, download, store files, data via that servers
??? Domain can manage, report, track, analyze the all
??? It goes on???

Just limited by your imagination and availability of the IT infrastructure!
You may see that it is NOT the ???Facebook mentality coming to business apps??? , it is the new interface and structure to develop, test and run ???business apps??? aiming to re-creating them more flexible, more mobile, NOT only more ???user friendly??? BUT more ???human??? .

So these all you already may have in a small company network; in a mechanical daily job! But, in a global scale, more ???human???, made by and tested for ???human??? aiming to keep them in comfort, enjoyed in their use of applications and more ???human??????

This is ???why??????

Best Regards.

Orhan O. Bag
0 Votes
+ -

working and business are not for "money", but for creating values to enrich and keep going our "life".



infortunately NO.
0 Votes
+ -
No??
orhan.bag@... 16th May 2008
Chould "money" itself satisfy you without human things??

I do not thing so wink
0 Votes
+ -
They are not the same thing.
0 Votes
+ -
Business runs on / targets personal goals.

Creates, organizes, and manages processes to reach them. Not only for one person, but many.

So, you can call the "Business Goals", as organized sum of the "Personal Goals"; which are inspired from, managed by and targeted on the same "persons" and their goals collectively...

I wonder why you are not sharing your ideas or opinions on the "subject", but focusing on some words and taking it out of subject.
0 Votes
+ -
Excellent commentary Orhan. You clearly "get it".

bc
"...human beings are 'social'? , we live together, communicate, share and team..."

I agree completely. What I don't agree with is the perception these electronic 'social' tools fill that basic human need.

"...working and business are not for 'money'?, but for creating values to enrich and keep going our 'life'?."

Working and business are not the same thing. While some people work to enrich their lives, many work simply to acquire food and shelter. Business is about making money, despite all the claptrap in vision statements, company philosophies, etc. A 'business' organized around any other purpose is a non-profit, charity, educational facility, etc., but it is not a business.
0 Votes
+ -
Thank you sharing a part of my opinion.

On the other hand, about the "electronic 'social' tools fill that basic human need"; I have not mentioned anything like this...

They do not "fill" but make it easier to share "human things" for us; especially while we are not able to travel to meet with our global friends in the minutes. Then, they also help us to digitally compose, share and publish the visuals and information of our expressions. They make communication easier and deeper for us. Even we have never seen or meet each other...

At last, working and business? I have not mentioned NGOs or charity things.

Business is not "making money", but creating, developing and managing processes in order to reach a "value", -as I have mentioned- to enrich and keep going our 'life', which also creates "working" opportunities for all of us...

This "Value" thing may have various meanings for each person, according to their angels.

It looks, your one is more focused on "money for living" concerns. Since the subject of this discussion has not been about it, our words are totally focused on the subject, which is totally out of your concerns!

By the way, "Keep going" things include your "simply to acquire food and shelter" concern.

"Human" thing is not a figure just and "simply" aims "to acquire food and shelter"... This is a basic natural motive, which we share with all other living creatures. Of course it is a part of "living" but, these are not related to the "human" thing that I have mentioned or not a part of the subject of this discussion.

We are talking about digital / virtual social networks, causes, expectations and effects, etc. of them. My words are on this subject...

I wonder how you came to this point.
Do you really think the board of a company gives a hoot about your well being more than the profit?
The bottom line is if integrating Facebook or any makes you feel good and makes you want to work 24/7 or harder or whatever- it makes the company more profitable for its shareholders.

I guess Utoptia is virtually real for some- but for most of us the real world demands we make money to live. If you can live of virutal food and virtual money then go ahead and try.

Its got nothing to do with generational feel-good claptrap and everything to do with business decisions and company profits. If something a company does makes you feel good along the way- its simply a bonus.
0 Votes
+ -
Yes.
orhan.bag@... 31st May 2008
First of all, businesses are based on cumulative personal goals.

Then, -from your angle- it is simple: shoul it be able to motivate the persons with a "well being", which could effect their productivities, at the and, it means the value reached from this business would be higher. Therefore, yes!

But this "value" is not money! Money is just a surplus of the business; this is why it called as "profit".

None of us, the "human"s are born to reach basic natural goals that you have mentioned ONLY.

"Human" thing that I mentioned is not relevant to this basics. "Human" thing is what makes us "human"...

Forget profits, money; just thing: what are you doing here?

Why are you here? Why are you reading this messages and replying some?

These are a part of "human" thing that I have mentioned.

These all are also reaching to the same reality, "you and virtual communication"...

Not named as Facebook, but you are already a part of it, in another name; TechRepublic.

Are you here for profit? Are you here to feed some profit seekers? Are you here because you are hungry or full?

You are here, because you are "human", you want to reach & share, being reached & being shared, you want to express yourself and get the expressions of others.

Because of the "human" thing that I have mentioned.
0 Votes
+ -
Yes.
orhan.bag@... 31st May 2008
First of all, businesses are based on cumulative personal goals.

Then, -from your angle- it is simple: shoul it be able to motivate the persons with a "well being", which could effect their productivities, at the and, it means the value reached from this business would be higher. Therefore, yes!

But this "value" is not money! Money is just a surplus of the business; this is why it called as "profit".

None of us, the "human"s are born to reach basic natural goals that you have mentioned ONLY.

"Human" thing that I mentioned is not relevant to this basics. "Human" thing is what makes us "human"...

Forget profits, money; just thing: what are you doing here?

Why are you here? Why are you reading this messages and replying some?

These are a part of "human" thing that I have mentioned.

These all are also reaching to the same reality, "you and virtual communication"...

Not named as Facebook, but you are already a part of it, in another name; TechRepublic.

Are you here for profit? Are you here to feed some profit seekers? Are you here because you are hungry or full?

You are here, because you are "human", you want to reach & share, being reached & being shared, you want to express yourself and get the expressions of others.

Because of the "human" things that I have mentioned.
My company policy doesn't allow 'surfing, humanizing, or feel good personal browsing' during business (read - potential profit) making time.

So I'm either reading and replying here in my own time, or I'm breaching the company policy. Hey I am human.

The company also dictates the terms of other non-specifically-profit-making 'human' aspects of my job- those on their time- ie, company breakfasts, fitness classes, etc.

Perhaps, you are an individual, small company or a large company who has altruistic, religious or non-profit humanitarian goals instead of other more capitalist 'human' goals such as greed, success or profit.

Your point is made, but you are deluding yourself if you think that the 'board' of a typical western large successful company has a higher moral purpose other than meeting or exceeding its shareholder's expectations.
One of the prior posts claimed that a job is not about money but for creating values to enrich ... our life. Another responded that is is not so. From what I have seen it is less about money for the younger people. In the "old days" you worked for money and were thankful that the company gave you a job. You felt compelled to prove to the company that you deserved to continue to work there. Now it seems like the employee feels entitled to a job, and that the company has to continually prove that they are worthy of you. Devotion to the company is just not there, at least from what I have seen in the "younger" crowd.

I think in part the larger companies are realizing this and the "socialization" of the work place is yet another attempt to embrace/placate the younger crowd into working there or thinking their workplace is "cool" (thinking something is cool generates fanaticism, and we all know how powerful that can be). Of course I suppose they may also think if they can make the workplace close enough to the social/virtual world then maybe the employee wont mind working 24/7 ;p
I agree with your thought to a degree. Existing corporate managment may think that an effect of this shift is to placate the younger generation, but those dinosaurs are already doomed to extinction.

Those "old days" you refer to were not all that great. I was always glad to be working, but if there was not any respect for my ideas, I went elsewhere until I found a company that did respect my work. And I did not feel I had to prove anything to remain employed as my work spoke for itself.

People dont want to just go to work - they want to be fully engaged and contributing to the good of the group they are in. Social Networking, social bookmarking, etc. will be a huge part of facilitating this concept.

bc
0 Votes
+ -
This paradigm and mindset is popular with the "younger" generation only because members of that generation are the ones who grew up on computers, have free time to spend on social network sites, etc. In no way should this imply that these technologies or methodologies should only apply to that generation, or that it is "guilty" of having these desires or needs in a business app.

Sites like Facebook network millions of people. Isn't that what we want in business? Link parties with compatible interests? Better qualify leads? It can also unite employees too?

Who wouldn't want these benefits in a business environment? People who brush these core ideas off have to be insane!

Pull teen fluff off the top of Facebook, take what is left (the contextual interface, the networking capabilities, and web technologies) with your existing CRM and you can't go wrong.
"Sites like Facebook ... can also unite employees too"

Okay, enlighten this dinosaur. How? I'm asking you to be quite specific here since I have no experience with social sites at all (unless TR can be considered as social site).
Sure, any way to facilitate actual communication is a good thing, but implementation is everything. Fora might be good, like a TR-style setup more closely tailored to a businesses needs. The Facebook/ Second Life approach leaves a lot to be desired in the area of quality communication for co-workers in a business setting.

Are there elements in these social networking apps that might be useful? Maybe. But the tendency to "go to far" might be hard for some organizations to avoid.

Of course, the way humans do business and communicate will change and evolve, but some of this sounds a bit like those projects that will end up getting killed after a change in management, after spending beaucoup bucks for development. Or, it could be the type of thing that gets replaced by the next flashy Web x.0 thing that comes along in 18 months with equal propensity for failure.

Sometimes, what could be a good thing ends up going south.
Keyboard Shortcuts:
Prev
Next
Toggle
Join the conversation
Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]

Join the TechRepublic Community and join the conversation! Signing-up is free and quick, Do it now, we want to hear your opinion.