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    <title><![CDATA[Discussion on Keep your training classes useful with these four rules ]]></title>
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        <title><![CDATA[Trainer certs]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-264698-3445634]]></link>
        <description><![CDATA[I hold several.  What they all have in common is that maintaining quality and standards falls to the holder of the certs.  The vendors are mostly concerned with revenue and profits.  Some trainer certs can literally be bought for a few hundred dollars.IT training has long been a specialization.  It is not new.  But what is relatively new is that IT trainers are seen as a commodity.IT trainers have to be careful not to spend too much time in the classroom.  Ironically, many companies hesitate to hire IT trainers as consultants or techs.  Training is preceived to be divorced from actual skill and facility with the technology.  Few understand that truly competent IT trainers represent a merging of these components.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-264698-3445634]]></guid>
        <dc:creator><![CDATA[ThePoster]]></dc:creator>
        <pubDate>Thu, 28 Apr 2011 14:34:55 -0700</pubDate>
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    <item>
        <title><![CDATA[When I do it, which is not as often as it used to]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-264698-3356731]]></link>
        <description><![CDATA[be.Reduce the number of variables.If it's a mixed audience have a small number of things you want them to definitely leave with.If you have say a bunch of say QA people then you can aim a bit better, and get a bit more why in there. Analogy and shared experience are powerful teaching tools.But most of all I like them to leave with enough tools to find out more and develop themselves in areas that are useful to them.My tip keep looking at your audience especially if it's non technical, its dead easy to become fascinated with the tech and leave them about five parsecs that away.When they start looking a bit glazed over, do a hand brake turn and get back to your base material.Another tip is to build up the course by level of knowledge.If you have three foundational concepts to get across, do them all first.Then the next level up you can point back to something familiar. Increases their confidence, refreshes the basics and gives them something to hang the knowledge on.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-264698-3356731]]></guid>
        <dc:creator><![CDATA[Tony Hopkinson]]></dc:creator>
        <pubDate>Sun, 12 Sep 2010 06:09:18 -0700</pubDate>
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    <item>
        <title><![CDATA[RE: Keep your training classes useful with these four rules]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-264698-3356576]]></link>
        <description><![CDATA[well, i'm totally sure that some  professional resumes won't be enough for choosing the right business]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-264698-3356576]]></guid>
        <dc:creator><![CDATA[Jillianmichielle]]></dc:creator>
        <pubDate>Sat, 11 Sep 2010 05:59:15 -0700</pubDate>
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    <item>
        <title><![CDATA[RE: Keep your training classes useful with these four rules]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-264698-3329524]]></link>
        <description><![CDATA[I especially agree that solving holdout must be done one-by-one. And it is one of the most common issue while delivering training. So I normally make sure that I can demonstrate users the benefit of taking classes.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-264698-3329524]]></guid>
        <dc:creator><![CDATA[phnguyen@...]]></dc:creator>
        <pubDate>Thu, 22 Jul 2010 21:11:39 -0700</pubDate>
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    <item>
        <title><![CDATA[resistance to change, not the training]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-264698-2510346]]></link>
        <description><![CDATA[I'm a FT computer trainer for a medium-sized municipality.  I always encounter resistance when we roll out something new, especially when it involves a new business process.  I always address this in my roll-out orientations with discussion on how the new process benefits the end user; I look at these almost as sales presentations rather than actual training.  Of course, it often comes up in the hands-on training as well, but again it's usually the new process they're resisting rather than learning the skills needed to do it.  And sometimes, I agree with our users.  Decisions and changes are made for political reasons without regard to the effects on staff workload or resources.  Of course, I still have to promote the new policy, but those are the instances where I find it most challenging.]]></description>
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        <dc:creator><![CDATA[sbmknight]]></dc:creator>
        <pubDate>Thu, 29 May 2008 11:30:33 -0700</pubDate>
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    <item>
        <title><![CDATA[resistance to change, not the training]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-264698-2510345]]></link>
        <description><![CDATA[I'm a FT computer trainer for a medium-sized municipality.  I always encounter resistance when we roll out something new, especially when it involves a new business process.  I always address this in my roll-out orientations with discussion on how the new process benefits the end user; I look at these almost as sales presentations rather than actual training.  Of course, it often comes up in the hands-on training as well, but again it's usually the new process they're resisting rather than learning the skills needed to do it.  And sometimes, I agree with our users.  Decisions and changes are made for political reasons without regard to the effects on staff workload or resources.  Of course, I still have to promote the new policy, but those are the instances where I find it most challenging.]]></description>
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        <dc:creator><![CDATA[sbmknight]]></dc:creator>
        <pubDate>Thu, 29 May 2008 11:30:13 -0700</pubDate>
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    <item>
        <title><![CDATA[On Resistance]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-264698-2510015]]></link>
        <description><![CDATA[Sometimes there's a good reason for a person not wanting to be there.  They may already have the knowledge, skills, and wisdom to use them effectively.  I've lately started running into training seminars where no new information was presented, no new methods, or skill were demonstrated.  In short, no value was added.Most of us realize that one of the keys to effective learning is repetition, but there is a point on the diminishing returns curve where the cost exceeds the benefits.The best ways to prevent this condition from occurring is to: first, ensure your course description is accurate, concise, and complete.  List the things your course will provide, only the things it will provide, and don't exaggerate the benefits from it.  Second, evaluate your audience, preferrably before the people sign up for it.  If they've already got what you're offering, tell them up front that they aren't likely to get much out of it; unless they need the continuing education credits for some reason.  If you have a more advanced course, try to steer them that way. You don't want to be trying to gild the lilies.]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-264698-2510015]]></guid>
        <dc:creator><![CDATA[Dr_Zinj]]></dc:creator>
        <pubDate>Thu, 29 May 2008 04:29:30 -0700</pubDate>
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    <item>
        <title><![CDATA[How do you handle training for your users?]]></title>
        <link><![CDATA[http://www.techrepublic.com/forum/discussions/102-264698-2508677]]></link>
        <description><![CDATA[In an article for the User Support blog, I outline my guiding principles for planning group training workshops:http://blogs.techrepublic.com.com/helpdesk/?p=226How many of you support pros out there also have to fill the role of &quot;trainer&quot; in your organization? I'm inclined to say that most of us do. IT Trainer has become a viable specialization in its own right, though, with its own vendor certifications.Has anyone gotten a Trainer cert, and want to comment on their experience? How about the last time you ran a group course...what challenges did you face, and what worked well for you?]]></description>
        <guid><![CDATA[http://www.techrepublic.com/forum/discussions/102-264698-2508677]]></guid>
        <dc:creator><![CDATA[williamjones]]></dc:creator>
        <pubDate>Tue, 27 May 2008 15:43:23 -0700</pubDate>
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