HP has some research-related stuff in the town where I live. Quite a few computer geeks I know here work for HP, contract with HP, or have worked for/with HP in the past. While the story about replacing something bought second-hand certainly sounds good, I've heard stories that give me a different perspective on how HP does business.

Sadly, I can't think of any good examples off the top of my head to relate to you that might not violate someone's confidence.