Reisen55 Your original post left out information
Reisen55:
Go back and read your original post.
You said that the user came to you for a last minute request to set up a conference room for a presentation on the 105th floor. You state that the particular conference room is a known trouble maker for connection problems. OK fine.
NOT ONCE do you state that the maintenance for the room and the computer/presentation connections are the responsibility for another group/division. All you seem to do is say "The connections are bad", and imply "oh well, I don't care".
You DO make fairly valid points that she should not have wait until the very last minute to request the room be readied for a presentation. You DO need adequate time to make sure all equipment is in working order. If equipment fails in the middle of a presentation, well, "stuff happens" and it is perhaps BOTH of you who have to do the song and dance until/if things can be repaired to complete the presentation. But if she was thorough, she would have had a backup plan should the original presentation go bad.
You got into a pissing match with others here over the maintenance of the room because YOU forgot to include the fact that ANOTHER group was suppose to be responsible for it. HOWEVER, if you are often setting up presentations in that room, and since you already stated you know it to be a 'problem child', then YOU should have taken it upon yourself to FIX the connection problem to keep YOU from looking bad. If you use the room often enough to know of its problems, it sure seems that you should be just as responsible for the maintenance of the connections in the room. Instead you take what I think the other 2/3 of the country consider a "New York attitude", and say "It's not my job".
Sometimes you have to take matters into your own hands to cover your own ass, or at least keep it out of the fire.
