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ISO-based Quality Management Systems provide a model
In fact, the audit process described in the article closely tracks the one which forms an integral part of formal quality management systems based on the Plan-Do-Check-Act cycle, such as ISO 9001:2000.

Shimon's key point regarding objectivity is well-taken, and in quality management system auditing is addressed by maintaining focus on the process, not the people. In addition, an auditor is never allowed to audit his/her own area of responsibility.

These auditing practices are well-characterized and as the article demonstrates, can easily be adapted to serve project managers with or without the support of a formal, organization-wide quality management system.
Posted by mmoran@...
18th Sep 2008