??Attitudes have to change in the whole IT field and IT has to be driven by people who are comfortable and informed in both IT and business scenarios??

It is very common for a I.T. Business Analyst to have an I.T. department point of view because that is who is paying them. I believe this is a bad idea because a business delivers service or product that does not revolve around the I.T. department (unless it is a software development company). An I.T. BA needs to ?work? for the customer/non-I.T. department in order to do the most good for a company. A B.A. needs to help each and every I.T. project become aligned with the company mission and objectives. An Agile B.A. needs to do all of the above without getting buried in documentation.

Tom Miller, Business Analyst and CAPM.
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