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Message 20 of 36
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RE: Seeing the Help Desk from the other side
As nice as it is to help someone in need of help, and the caps lock key is a harmless button to push, you are taking a risk. Say the nurse gets into her PC with your help, then some random error occurs. "Well Chief IT guy... see that guy over there with the shoulder problem..."...
Or, you will be looked at as the unnofficial computer guy and have to help with other problems, while you are trying to recover
Posted by jrobetoy@...
21st Oct 2008